creating a new DB fails after update from 1.0.14 to 1.0.15

neo4j-devtools / neo4j-desktop

The Neo4j Graph Platform, on your desktop OS.

19 stars 1 forks source link

creating a new DB fails after update from 1.0.14 to 1.0.15 #9

Closed rescuehero closed 6 years ago

rescuehero commented 6 years ago

I found out, that on the new Desktop version the Database creating does not work for me.

Neo4j Desktop Version: 1.0.15
Neo4j version: 3.3.3 CE
Operating system: Win7, Win10
Steps to reproduce : Upgrade from desktop version 1.0.14 to Desktop version 1.0.15
Expected behavior: creating a new database works flawless in a few seconds
Actual behavior: creates the folder of the database in neo4j path, but the client keeps loading and loading

If you need some more information, i am going to share it as fast as i can.

Metaur commented 6 years ago

@rescuehero Do you have any system pop ups during database creation (asking for password)? We now use system secure keychain for storing passwords

rescuehero commented 6 years ago

steps to reproduce: open neo4j desktop open a project click on new graph, enter Name and password in given Boxes, choose 3.3.3 (latest) click create "creating a new database..."

no pop up or something to enter password

edit: retired in win7 with reinstalling Neo4j, rebooting, still same error. retried on a Win10 system, works flowless there. Also without popup, but DB gets created and loadingcircle disappears.

Metaur commented 6 years ago

@rescuehero does your win7 installation includes a credential vault program (or credential manager)?

rescuehero commented 6 years ago

Pictures of credential manager below. Let me know if you need a translation for something.

credentialmanager: opened: credentialmanager2 explorer: grafik

creating a new DB does NOT write in the credentials manager as shown thorugh picture of explorer and picture in credentials manager. Seems like 2 old databases survived the reinstalling process registeres in the manager.

rescuehero commented 6 years ago

I deleted the entries and reopened a old DB: after entering cypher:DB connect and connecting to db, i looked in neo4j which showed this: grafik and then created a new entry in the credential manager, after I hit accept.

creating a new database still does not work. No entry is added to the credential manager, even though a folder in explorer gets created. There are 5 folders now, but after restarting Neo4j Desktop, only one shows up. The one I created in 1.0.14

Running Neo4j Desktop with admin privileges did not solve the problem.

rescuehero commented 6 years ago

even with newest version (1.0.17) it is not working.

noshankus commented 6 years ago

I also have this behavior on Windows 7 with the latest Neo4j Desktop 1.0.17. First time installer, all goes well until creating a database - it downloads the software, then tries "Creating a new database..." - but never ends.

In the logs, I have a single warning: [2018-03-08 10:59:19:0453] [warn] auth is not initialised yet

I don't see anything neo4j related in the "Credential Manager".

Perhaps also worth noting, running as administrator also doesn't help and it hangs in the same place.

noshankus commented 6 years ago

So, the 1.0.14 version does indeed work as expected. Likely the issue is as described above, no pop-up for the "system secure keychain".

rescuehero commented 6 years ago

is fixed in newest version for me (tested on v.1.0.21