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neo4j / docker-neo4j

Docker Images for the Neo4j Graph Database
Apache License 2.0
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Can not connect to Neo4j. #385

Open wuhannan08 opened 2 years ago

wuhannan08 commented 2 years ago

I use neo4j/neo4j to login. It returned Error : Neo.ClientError.Security.AuthenticationRateLimit: The client has provided incorrect authentication details too many times in a row.

Sandalorian commented 2 years ago

@wuhannan08 The message indicates the username or password has been entered incorrectly too many times. How did you get to this state?

wuhannan08 commented 2 years ago

I used the wrong username and password too many times, and then I got the same error when I entered the correct username and password. I don't know how to solve this problem.

Sandalorian commented 2 years ago

This is expected. The default lock out is 5s:

https://neo4j.com/docs/operations-manual/current/reference/configuration-settings/#config_dbms.security.auth_lock_time

wuhannan08 commented 2 years ago

I tried to log in with correct username and password a few hours later,but it still return this error.

Sandalorian commented 2 years ago

This looks to be something related to authentication/ username/ password rather than anything specific to Neo4j's official Docker containers.

If you have a support contract, I'd open a can with Neo4j Support. If not, you could reach out to the Community forum.

ThomasThelen commented 1 year ago

Came across this issue after a similar experience. I have neo4j running on the neo4j:5.11.0-community-bullseye image.

  1. Use the incorrect credentials a few times to trigger the error
  2. Wait longer than 5s, or several hours
  3. Attempt to sign in with the correct credentials
  4. See the Neo.ClientError.Security.AuthenticationRateLimit: The client has provided incorrect authentication details too many times in a row message