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neo4j / neo4j-browser

Neo4j Browser is the general purpose user interface for working with Neo4j. Query, visualize, administrate and monitor the database.
https://neo4j.com
GNU General Public License v3.0
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Graph App 'Neo4j Browser' can't be opened #1259

Closed luanne closed 3 years ago

luanne commented 3 years ago

Description

The Neo4j Browser in Desktop won't open any more, probably after upgrading to MacOS Big Sur

Reproduce Steps

Start any database, try to open the browser

Expected Behavior

The browser opens as before

Current Behavior

Graph App 'Neo4j Browser' can't be opened.

From the logs:

[2020-12-29 14:32:43.709] [info] Graph App[3e3b7769-c549-4e8f-8718-2ef62175282b]: Version 0.5.1 satisfied. {
  desktopApiVersion: '1.4.0',
  packageDesktopApiVersion: '>=1.2.x <2.0.0'
}
[2020-12-29 14:32:44.374] [info] Graph App[d3bdb54e-7f71-4b77-ac21-3510670ef757]: Checking 1.5.1 for suitable desktop API version
[2020-12-29 14:32:44.375] [info] Graph App[d3bdb54e-7f71-4b77-ac21-3510670ef757]: Version 1.5.1 satisfied. { desktopApiVersion: '1.4.0', packageDesktopApiVersion: '^1.4.0' }
[2020-12-29 14:32:44.405] [info] Graph App[neo4j-bloom-id]: Checking 1.4.1 for suitable desktop API version
[2020-12-29 14:32:44.405] [info] Graph App[neo4j-bloom-id]: Version 1.4.1 satisfied. { desktopApiVersion: '1.4.0', packageDesktopApiVersion: '^1.4.0' }
[2020-12-29 14:32:44.534] [info] Graph App[neo4j-browser-id]: Checking 4.2.0 for suitable desktop API version
[2020-12-29 14:32:44.534] [info] Graph App[neo4j-browser-id]: Version 4.2.0 satisfied. { desktopApiVersion: '1.4.0', packageDesktopApiVersion: '^1.4.0' }
[2020-12-29 14:32:45.690] [info] Checking ports
[2020-12-29 14:32:45.705] [info] Starting Neo4j
[2020-12-29 14:32:45.705] [info] Starting db [database-8922ec47-87cf-41ea-b1b0-2e87329e69ef] 'v4.0.8'
[2020-12-29 14:32:46.033] [info] Check if neo4j is available on { host: '127.0.0.1', path: '/', port: 7687 }
[2020-12-29 14:32:46.034] [info] Check if neo4j is available on { host: '127.0.0.1', path: '/', port: 7474 }
[2020-12-29 14:32:46.035] [info] Neo4j @ 7687 is down. connect ECONNREFUSED 127.0.0.1:7687
[2020-12-29 14:32:46.036] [info] Neo4j @ 7474 is down. connect ECONNREFUSED 127.0.0.1:7474
[2020-12-29 14:32:47.136] [info] Check if neo4j is available on { host: '127.0.0.1', path: '/', port: 7687 }
[2020-12-29 14:32:47.137] [info] Check if neo4j is available on { host: '127.0.0.1', path: '/', port: 7474 }
[2020-12-29 14:32:47.138] [info] Neo4j @ 7687 is down. connect ECONNREFUSED 127.0.0.1:7687
[2020-12-29 14:32:47.138] [info] Neo4j @ 7474 is down. connect ECONNREFUSED 127.0.0.1:7474
[2020-12-29 14:32:48.231] [info] Check if neo4j is available on { host: '127.0.0.1', path: '/', port: 7687 }
[2020-12-29 14:32:48.232] [info] Check if neo4j is available on { host: '127.0.0.1', path: '/', port: 7474 }
[2020-12-29 14:32:48.233] [info] Neo4j @ 7687 is down. connect ECONNREFUSED 127.0.0.1:7687
[2020-12-29 14:32:48.233] [info] Neo4j @ 7474 is down. connect ECONNREFUSED 127.0.0.1:7474
[2020-12-29 14:32:49.332] [info] Check if neo4j is available on { host: '127.0.0.1', path: '/', port: 7687 }
[2020-12-29 14:32:49.357] [info] Check if neo4j is available on { host: '127.0.0.1', path: '/', port: 7474 }
[2020-12-29 14:32:49.359] [info] Neo4j @ 7687 is down. connect ECONNREFUSED 127.0.0.1:7687
[2020-12-29 14:32:49.383] [info] Neo4j @ 7474 is down. connect ECONNREFUSED 127.0.0.1:7474
[2020-12-29 14:32:50.493] [info] Check if neo4j is available on { host: '127.0.0.1', path: '/', port: 7687 }
[2020-12-29 14:32:50.517] [info] Check if neo4j is available on { host: '127.0.0.1', path: '/', port: 7474 }
[2020-12-29 14:32:50.518] [info] Neo4j @ 7687 is down. connect ECONNREFUSED 127.0.0.1:7687
[2020-12-29 14:32:50.543] [info] Neo4j @ 7474 is down. connect ECONNREFUSED 127.0.0.1:7474
[2020-12-29 14:32:51.627] [info] Check if neo4j is available on { host: '127.0.0.1', path: '/', port: 7687 }
[2020-12-29 14:32:51.628] [info] Check if neo4j is available on { host: '127.0.0.1', path: '/', port: 7474 }
[2020-12-29 14:32:51.629] [info] Neo4j @ 7474 is down. connect ECONNREFUSED 127.0.0.1:7474
[2020-12-29 14:32:51.701] [info] Neo4j @ 7687 is up and running!
[2020-12-29 14:32:52.716] [info] Check if neo4j is available on { host: '127.0.0.1', path: '/', port: 7687 }
[2020-12-29 14:32:52.717] [info] Check if neo4j is available on { host: '127.0.0.1', path: '/', port: 7474 }
[2020-12-29 14:32:52.721] [info] Neo4j @ 7687 is up and running!
[2020-12-29 14:32:52.823] [info] Neo4j @ 7474 is up and running!
[2020-12-29 14:32:56.061] [error] Graph-App 'Neo4j Browser' execution blocked: signature verification failure. {
  constructor: 'Error',
  stack: 'Error: Invalid content digest.\n' +
    '    at Object.exports.verifySignature (/Applications/Neo4j Desktop.app/Contents/Resources/app.asar/node_modules/@neo4j/code-signer/lib/verify.js:141:15)\n' +
    '    at Object.<anonymous> (/Applications/Neo4j Desktop.app/Contents/Resources/app.asar/node_modules/@neo4j/code-signer/lib/verify.js:27:36)\n' +
    '    at Generator.next (<anonymous>)\n' +
    '    at /Applications/Neo4j Desktop.app/Contents/Resources/app.asar/node_modules/@neo4j/code-signer/lib/verify.js:7:71\n' +
    '    at new Promise (<anonymous>)\n' +
    '    at __awaiter (/Applications/Neo4j Desktop.app/Contents/Resources/app.asar/node_modules/@neo4j/code-signer/lib/verify.js:3:12)\n' +
    '    at Object.exports.verify (/Applications/Neo4j Desktop.app/Contents/Resources/app.asar/node_modules/@neo4j/code-signer/lib/verify.js:17:31)\n' +
    '    at Object.<anonymous> (/Applications/Neo4j Desktop.app/Contents/Resources/app.asar/node_modules/@neo4j/code-signer/lib/index.js:43:35)\n' +
    '    at Generator.next (<anonymous>)\n' +
    '    at fulfilled (/Applications/Neo4j Desktop.app/Contents/Resources/app.asar/node_modules/@neo4j/code-signer/lib/index.js:4:58)\n' +
    '    at runMicrotasks (<anonymous>)\n' +
    '    at processTicksAndRejections (internal/process/task_queues.js:85:5)'
}
[2020-12-29 14:33:16.826] [info] [1] Online check request: https://dist.neo4j.org/neo4j-desktop/win/latest.yml
[2020-12-29 14:33:17.411] [info] [1] Online check response: 200 version: 1.3.11
file

Reinstalling did not fix it either.

Your Environment

macOS BigSur 11.1 Neo4j Desktop 1.3.11 (1.3.11.42)

oskarhane commented 3 years ago

Hi @luanne and sorry for the inconvenience. This can happen if files changes within signed graph apps.

Desktop does however auto-install missing graph apps on startup so what you can do is to delete the ~/Library/Application Support/Neo4j Desktop/Application/graphApps/_global/neo4j-browser folder and restart Neo4j Desktop. That should fix it. In a coming version of Desktop we will have something in the UI to help you re-install broken graph apps.

luanne commented 3 years ago

That fixed it, thanks @oskarhane!