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neodynamic / JSPrintManager

Advanced Client-side Printing & Scanning Solution for Javascript
https://www.neodynamic.com/products/printing/js-print-manager/
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JSPM 6 will not print #64

Closed Inbasecom closed 9 months ago

Inbasecom commented 9 months ago

The print job is fired, the printer is not working. if (JSPM.JSPrintManager.websocket_status == JSPM.WSStatus.Open) { var my_file = new JSPM.PrintFilePDF('/path/file.pdf', JSPM.FileSourceType.URL, 'file.pdf', 1); var cpj = new JSPM.ClientPrintJob(); cpj.clientPrinter = new JSPM.DefaultPrinter(); cpj.files.push(my_file); cpj.sendToClient(); } With JSPM5 everything works without any problems, with JSPM6 the printer is silent. I get the following response on the console: ` Promise { : "pending" }​

: "fulfilled"​ : Object { result: "Parsing OK. Starting printing" }​​ result: "Parsing OK. Starting printing"​​ : Object { … }​ : Promise.prototype { … } ` I get the following error in the client application log: ` Number: 301513 Date: 22.01.2024 11:17:32 ID: 1003 Type: Error Category: 3 User: N/A Domain: N/A Computer: xxx-01-xx-02.xxxx.local Data: Job ID b79bdda9 Additional info: { "file" : "Testseite.pdf", "id" : -1, "description" : "Job cancelled: System error, (OS Code 193):\r\n" }; ` Am I just not seeing the error, or is there actually a problem? (Windows 10, Firefox up to date)
Inbasecom commented 9 months ago

additional info:

Printing PNG images works var my_file = new JSPM.PrintFile(....

only var my_file = new JSPM.PrintFilePDF(... does not work.

neodynamic commented 9 months ago

Your Windows OS is 64 or 32 bits?

Inbasecom commented 9 months ago

Our Windows operating system is 64bit and we have installed the 32bit JSPM version to be able to scan. The problem is solved, we have uninstalled and reinstalled the JSPM on this computer and it now works perfectly. We did not have this problem on other computers, so we were able to isolate the error to one PC and fix it.

Sorry for the entry here.