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neptune-networks / feedback

A public repository to track interest in features for Neptune Networks
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LET USER CHANGE OR ADD ASN #49

Open APIVersa opened 2 months ago

APIVersa commented 2 months ago

You need to allow mutiple ASN or to allow user to change ASN. Blocking it as an input with grayed out is very bad practice. Need a refund so I can close account and create a new one with new ASN. Reason = have 2 asn, can't use on this account after paying. --- Your website is glitchted / broken !!!!!

bswinnerton commented 2 months ago

Hi there, copying the contents of the email response we shared for visibility

Thank you for the candid feedback. Can you share more about the problem you're trying to solve? Would you be creating different virtual routers for each ASN, or using the same router with multiple ASNs?

Behind the scenes the platform supports multiple ASNs, but it's not exposed in the UI. This is the first request for such a feature that I've heard, so I'm interested in learning more about your use case. Either way, it's easy enough to change the ASN of your account on our end.

Also please feel free to share great experiences you find on other platforms that you think do this particularly well.