nerc-project / operations

Issues related to the operation of the NERC OpenShift environment
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Notify professors of addition of webhooks and how to notify us if they identify any problems #747

Closed msdisme closed 1 month ago

msdisme commented 2 months ago

Motivation

Give a path to let us know if we need to turn off webhooks.

Completion Criteria

Letter sent

Description

Completion dates

Desired - 2024-09-24 Required - TBD

msdisme commented 2 months ago

We're happy to let you know that we've implemented a new feature that provides greater visibility into the usage of resources for your course on the Jupyter platform. This enhancement will help us track and connect resource usage and costs more effectively with each class, allowing for better management and reporting.

We will be enabling this feature on Monday, October 7th. While we do not expect this to cause any problems for your class's use, we wanted to bring it to your attention in case you or your students encounter any issues. If that happens, please let us know as soon as possible. In such cases, we will disable the feature while we investigate.

The best way to let us know you see an issue is to either open a ticket or raise the issue in the tf-nerc-courses slack channel.

Thank you for your continued collaboration!

msdisme commented 2 months ago

@IsaiahStapleton ^^

IsaiahStapleton commented 2 months ago

@msdisme that looks good to me. Just one fix, "wanted to bring it to your attention in case you or your students encounter any issues.

msdisme commented 2 months ago

Updated mail to add that fix and identify Monday October 7th. Adding this to today's operations meeting for discussion.

msdisme commented 1 month ago

Closing, no need to add to instatus as all professors using OPE are notified.