Unable to connect 2 devices

[pippo73]

Describe the problem

I'm trying to use netbird for the first time. I've tried to install it on a linux machine and a windows and on the 2 devices everything seems ok the problem is that I cannot interact on device with the other

To Reproduce

Steps to reproduce the behavior: install netbird on both device. try to ping or to ssh and nothing happens

Expected behavior

the 2 devices should see each other

Are you using NetBird Cloud?

Yes, I'm using NetBird Cloud

NetBird version

`netbird version`
windows > netbird version
0.32.0
linux # netbird version
0.33.0

**NetBird status -dA output:**

linux
# netbird status -d 
Peers detail:
 miportatile.netbird.cloud:
  NetBird IP: 100.x.x.x
  Public key: xxxxxxx
  Status: Connected
  -- detail --
  Connection type: P2P
  ICE candidate (Local/Remote): host/srflx
  ICE candidate endpoints (Local/Remote): 192.168.x.x:51820/x.x.x.x:39598
  Relay server address: rels://streamline-es-mad1-1.relay.netbird.io:443
  Last connection update: 55 minutes, 3 seconds ago
  Last WireGuard handshake: -
  Transfer status (received/sent) 78.6 KiB/50.3 KiB
  Quantum resistance: false (connection might not work without a remote permissive mode)
  Routes: -
  Latency: 17.950642ms

OS: linux/amd64
Daemon version: 0.33.0
CLI version: 0.33.0
Management: Connected to https://api.netbird.io:443
Signal: Connected to https://signal.netbird.io:443
Relays: 
  [stun:stun.netbird.io:5555] is Available
  [turns:turn.netbird.io:443?transport=tcp] is Available
  [rels://streamline-es-mad1-1.relay.netbird.io:443] is Available
Nameservers: 
  [1.1.1.1:53, 8.8.8.8:53] for [.] is Available
FQDN: myname.netbird.cloud
NetBird IP: 100.x.x.x/16
Interface type: Kernel
Quantum resistance: false
Routes: -
Peers count: 1/1 Connected
==========================================
windows
> netbird status -d
Peers detail:
 mc-wuwuwu.netbird.cloud:
  NetBird IP: 100.x.x.x+1
  Public key: xxxx
  Status: Connected
  -- detail --
  Connection type: P2P
  ICE candidate (Local/Remote): srflx/srflx
  ICE candidate endpoints (Local/Remote): x.x.x.x:39598/x.x.x.x:51820
  Relay server address: rels://streamline-es-mad1-1.relay.netbird.io:443
  Last connection update: 19 minutes, 57 seconds ago
  Last WireGuard handshake: -
  Transfer status (received/sent) 1.3 KiB/30.0 KiB
  Quantum resistance: false (connection won't work without a permissive mode)
  Routes: -
  Latency: 34.1591ms

OS: windows/amd64
Daemon version: 0.32.0
CLI version: 0.32.0
Management: Connected to https://api.netbird.io:443
Signal: Connected to https://signal.netbird.io:443
Relays:
  [stun:stun.netbird.io:5555] is Available
  [turns:turn.netbird.io:443?transport=tcp] is Available
  [rels://streamline-de-fra1-0.relay.netbird.io:443] is Available
Nameservers:
  [1.1.1.1:53, 8.8.8.8:53] for [.] is Available
FQDN: miportatile.netbird.cloud
NetBird IP: 100.x.x.x/16
Interface type: Userspace
Quantum resistance: true
Routes: -
Peers count: 1/1 Connected

Only one policy rule that allows all to connect with all

Additional context

ping linux.netbird.cloud

Esecuzione di Ping mc-wuwuwu.netbird.cloud [100.109.x.x] con 32 byte di dati: Richiesta scaduta. Richiesta scaduta. Richiesta scaduta. Richiesta scaduta.

Statistiche Ping per 100.109.40.159: Pacchetti: Trasmessi = 4, Ricevuti = 0, Persi = 4 (100% persi),

The IP is correct but ping or ssh does not work at all in both directions :-(

what else could I give you? Did I miss something?

[mgarces]

Hello @pippo73 , can you run netbird debug for 5m -AS on both peers and attach the generated zip files for our team to take a look? Before, could you update your Windows peer to 0.33.0 please? Also, no need to delete NetBird's IP address from the post, since these IP are part of a private subnet and there is no risk in sharing them.

[pippo73]

Windows updated (would be nice a notification/auto-update function) Attached you can find both files linux.netbird.debug.1496978571.zip windows.netbird.debug.2904953747.zip