Currently, Agents filter always shows all agents.
Selecting specific agents can be cumbersome if PBX has many agents configured, because agents filter option list is very long.
Proposed solution
If the user chooses one or more queues in filters, then fill Agents filter options with agents belonging to selected queues only.
nethbot
commented
3 years ago
Currently, Agents filter always shows all agents. Selecting specific agents can be cumbersome if PBX has many agents configured, because agents filter option list is very long.
Proposed solution
If the user chooses one or more queues in filters, then fill Agents filter options with agents belonging to selected queues only.