The transfer button blocks when the called number is busy

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The transfer button blocks when the called number is busy #6051

Closed SebastianMB-IT closed 3 years ago

SebastianMB-IT commented 3 years ago

The transfer button blocks when the called number is busy and the hangup is completed, this happens only with a large number of users.

Steps to reproduce

Take a server with more than one thousand users
Using two users, with the first, call the *43 number to start an echo test and after check that the user is busy state
With the second user, call the main extension of the first user and note that Transfer remains as the action button instead of Call button
In this situation a refresh is needed to restore the _Call: action/button

Expected behavior

The Transfer button must disappear after hangup when the called number is busy and the Call button must appear instead.

Components

nethcti3

SebastianMB-IT commented 3 years ago

Solution

That happens because with a large number of users Janus events arrive to the client with more delay than the events from the server's ws and this behavior is not managed.

Managing the accepted status of the current call when the Janus's hangup event is fired solves the issue.

nethbot commented 3 years ago

in 7.9.2009/nethesis-testing:

nethcti3-3.26.1-1.2.gb30ab31.ns7.noarch.rpm x86_64

SebastianMB-IT commented 3 years ago

Test

Verify that the UI doesn't break in all the others calls statuses:
- [ ] When the call is transfer
- [ ] When an audio conference ends
- [ ] When the caller hangups the call
- [ ] When the called number hangups the call
- [ ] When the call is parked

..add more tests if needed

nethbot commented 3 years ago

in 7.9.2009/nethesis-testing:

nethcti3-3.26.1-1.3.gb401840.ns7.noarch.rpm x86_64

nethbot commented 3 years ago

in 7.9.2009/nethesis-testing:

nethcti3-3.26.1-1.5.g019a115.ns7.noarch.rpm x86_64

nethbot commented 3 years ago

in 7.9.2009/nethesis-testing:

nethcti3-3.26.1-1.7.g7ce76d9.ns7.noarch.rpm x86_64

nethbot commented 3 years ago

in 7.9.2009/nethesis-testing:

nethcti3-3.26.1-1.8.gbeb6231.ns7.noarch.rpm x86_64

nethbot commented 3 years ago

in 7.9.2009/nethesis-testing:

nethcti3-3.26.1-1.9.gddbeaeb.ns7.noarch.rpm x86_64

nethbot commented 3 years ago

in 7.9.2009/nethesis-testing:

nethcti3-3.26.1-1.10.g03b9ce7.ns7.noarch.rpm x86_64

ltarmak commented 3 years ago

Tested locally and into a big production system. All checks passed.

nethbot commented 3 years ago

in 7.9.2009/nethesis-updates:

nethcti3-3.26.4-1.ns7.noarch.rpm x86_64