Wrong handling of incoming call via "other" apps (eg: Nethifier)

NethNick commented 2 years ago

When Nethifier is installed it handles the incoming calls via an "iframe" like window. To reproduce need to have a Nethifier installed and handle an incoming call. CTI sends a notification message, eg: {"notification":{"id":"229<-203","url":"http://nethvoice.nethesis.it/webrest/static/templates/notification_popup/call.html?callerNum=203&ctiProto=https&callerName=203&mainExten=229&dialExten=229&answerAction=true&webrtc=true&random=1635429149278","width":"400","height":"174","action":"open","closetimeout":"10"}}

This causes a msgbox to be opened to the "url" indicated:

As stated it should allow to answer or drop the call.

Expected behavior

Answer and go straight to the call clicking "Rispondi"
Drop the call clicking "Riaggancia"

Actual behavior

If Firefox is used and CTI is not on focus, nothing happens until it get's back the focus (and then answers or drops the call as it should have done "immediately")
Answering with the "popup" crashes Webrtc making it useless

stale[bot] commented 2 years ago

This issue has been automatically marked as stale because it has not had recent activity. It will be closed if no further activity occurs. Thank you for your contributions.

SebastianMB-IT commented 2 years ago

With the actual flow there isn't a way to enhance this behaviour due to Firefox policies, using Chrome this scenario is already managed.

nethesis / dev

Wrong handling of incoming call via "other" apps (eg: Nethifier) #6081