Agents reports in queue report exists only the day after they are created - Githubissues

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Agents reports in queue report exists only the day after they are created #6095

Closed Stell0 closed 2 years ago

Stell0 commented 2 years ago

Agents are added to agent_extensions table the day after they are created. This table is used to associate the calls (identified by the extension) to agents. This table is populated by a task, therefore when the miner is executed, this table contains only the agents of the day before. The consequence is that users appears in the report only the day after they start answering the call of the queues

Steps to reproduce

Add an agent
answer a call with the agent
check the next day report

Expected behavior

call should be in agent report

Actual behavior
call is missing from the agent report

nethbot commented 2 years ago

in 7.9.2009/nethesis-testing:

nethvoice-report-1.0.6-1.4.gccafc14.ns7.x86_64.rpm x86_64
nethvoice-report-debuginfo-1.0.6-1.4.gccafc14.ns7.x86_64.rpm x86_64

nethbot commented 2 years ago

in 7.9.2009/nethesis-testing:

nethvoice-report-1.0.6-1.5.g5f3bcc0.ns7.x86_64.rpm x86_64
nethvoice-report-debuginfo-1.0.6-1.5.g5f3bcc0.ns7.x86_64.rpm x86_64

nethbot commented 2 years ago

in 7.9.2009/nethesis-testing:

nethvoice-report-1.0.6-1.6.gf5356bb.ns7.x86_64.rpm x86_64
nethvoice-report-debuginfo-1.0.6-1.6.gf5356bb.ns7.x86_64.rpm x86_64

nethbot commented 2 years ago

in 7.9.2009/nethesis-testing:

nethvoice-report-1.0.6-1.7.g952d1fc.ns7.x86_64.rpm x86_64
nethvoice-report-debuginfo-1.0.6-1.7.g952d1fc.ns7.x86_64.rpm x86_64

nethbot commented 2 years ago

in 7.9.2009/nethesis-testing:

nethvoice-report-1.0.6-1.8.g08f2400.ns7.x86_64.rpm x86_64
nethvoice-report-debuginfo-1.0.6-1.8.g08f2400.ns7.x86_64.rpm x86_64

nethbot commented 2 years ago

in 7.9.2009/nethesis-testing:

nethvoice-report-1.0.6-1.9.g2f8ebb0.ns7.x86_64.rpm x86_64
nethvoice-report-debuginfo-1.0.6-1.9.g2f8ebb0.ns7.x86_64.rpm x86_64

nethbot commented 2 years ago

in 7.9.2009/nethesis-testing:

nethvoice-report-1.0.6-1.10.ge2b47be.ns7.x86_64.rpm x86_64
nethvoice-report-debuginfo-1.0.6-1.10.ge2b47be.ns7.x86_64.rpm x86_64

nethbot commented 2 years ago

in 7.9.2009/nethesis-updates:

nethvoice-report-1.1.0-1.ns7.x86_64.rpm x86_64
nethvoice-report-debuginfo-1.1.0-1.ns7.x86_64.rpm x86_64