Closed mnyon-grandkru closed 1 year ago
@mnyon-grandkru Does the plugin sucessfully complete installation? Also, are you running php 8 locally?
@mnyon-grandkru one more thing on this. this is tied to our Freemius partner who distributes RS PRO. Anything with Freemius appearing is that service, so we'll check with Freemius on this.
No @tonyzeoli , the plugin wasn't installed completely.
I'm not running PHP on my system. Local says that the versions of PHP on their distrubutions are 5.6, 7.3 and 7.4. I'm assuming as I've installed this this week that I'm using the latest, but will double check
You might want to try php 8. 7.4 is pretty old by now.
On Tue, Apr 4, 2023 at 4:31 PM Mark Nyon @.***> wrote:
I'm not running PHP on my system. Local says that the versions of PHP on their distrubutions are 5.6, 7.3 and 7.4. I'm assuming as I've installed this this week that I'm using the latest, but will double check
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Check the phpinfo on the other communication channel. It has php 8.19 listed
I've removed the plugin locally. Will try updating it from zip to see if that makes a difference.
@mnyon-grandkru Okay, let's see what Tony says about this and I'll ping Freemius support.
I've removed the plugin in the meantime and have none installed. Are there plugins you'd normally have accompany radio station, @tonyzeoli ? Maybe that would help.
No, Radio Station (free) has a package from Freemius added to it in order to upgrade to PRO. In that code, Freemius also helps us track installations of the free plugin, so that we can ascertain who is using free and would be eligible to upgrade to PRO. It also adds the entire Freemius account management system to Free with an upgrade call to action, so it's a pretty important step in the plugin to get users from Free to PRO. I'm sending them a support request today about this issue and referencing the Github ticket. I'll report back when I know more.
We've never actually seen this in the wild - it's the first report of this issue, so we'll walk through it to resolution.
On Wed, Apr 5, 2023 at 10:01 AM Mark Nyon @.***> wrote:
I've removed the plugin in the meantime and have none installed. Are there plugins you'd normally have accompany radio station, @tonyzeoli https://github.com/tonyzeoli ? Maybe that would help.
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@mnyon-grandkru Freemius responded that you are missing your SALT keys in your WordPress wp-config.php file, which are necessary for secure authorization. Add those and should be resolved. This is more WordPress config issues than it has to do with RS or Freemius. If you're missing those keys, then Freemius is going to throw that error. They are adding something in the new version of the SDK to notify about this issue, but we haven't yet released the latest version with that update.
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Expected behavior Radio Station Plugin installed.
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