[ Notifications ] Unable to dismiss dashboard support banner

[RumplesWrinkles]

I cannot dismiss the Radio Station support banner in the WP dashboard. Clicking the "X" does not close the banner.

Desktop:

• OS: MacOS 14.3.1
• Chrome Version 124.0.6367.93 (Official Build) (arm64)

WordPress 6.5.2 running Divi theme.

[RumplesWrinkles]

Any ideas @majick777 or is this by design...? Typically these banners are dismissable.

[tonyzeoli]

@RumplesWrinkles As with all things WordPress, you'd first disable all plugins except Radio Station and switch the theme to a core WordPress theme to test. But we'll take a look and see if this is a bug.

[tonyzeoli]

@RumplesWrinkles I'm not seeing this in our demo site. I cleared the cookies and logged in. Is this still an issue?

[RumplesWrinkles]

@RumplesWrinkles I'm not seeing this in our demo site. I cleared the cookies and logged in. Is this still an issue?

Yes, still an issue. Verified on multiple computers.

I just tested something, and the URL when hovering over the "X" was:

https://www.staging2.kocf.org/wp-admin/admin-ajax.php?action=radio_station_announcement_dismisshttps://www.staging2.kocf.org/wp-admin/admin-ajax.php?action=radio_station_announcement_dismiss&nonce=8db9dcec1d

You can see it's doubling, with the second URL having extra text on the end. I copied the second URL and pasted it in my browser, which forwarded to a blank page, but upon returning to the dashboard the notification was gone.

[tonyzeoli]

@RumplesWrinkles That is VERY strange to have that URL stuck there. I can't see why.

And you disabled your theme and tested with a standard WordPress theme?

You disabled all plugins and tested with just Radio Station active?

Passing this to @majick777 for a look see to conclude why this might be happening.