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netresearch / dhl-shipping-m2

DHL multi-division shipping extension for Magento 2
Open Software License 3.0
13 stars 4 forks source link

Wrong calculation of shipping costs #38

Closed Assambra closed 2 years ago

Assambra commented 2 years ago

Shipping costs are incorrectly calculated. Example: Shipping weight per item 0.150 kg. Customer orders 20 items, it weighs 3,000 kg, but a 5kg package will be charged and that is wrong. up to 3,000kg and only from 3,0001 kg, the 5kg package should be triggered, as it is calculated that way by DHL.

mam08ixo commented 2 years ago

The shipping module itself does not calculate shipping costs at all. It is your responsibility to set up flat rate, table rates, or any other rates provider module according to your business needs.

Assambra commented 2 years ago

Ok, thanks, I have adjusted the tablerate to DEU, , , 3.001,6.9900. it works as expected. I thought I would have played it through when setting up the shop and it would have worked. Sorry for the false report.