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netresearch / dhl-shipping-m2

DHL multi-division shipping extension for Magento 2
Open Software License 3.0
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Shipping Label Automation send mail #45

Closed in-session closed 2 years ago

in-session commented 2 years ago

Hello together,

would it be possible for you to add another function for the module?

Currently I have not found a way to send the generated shipping labels to a specific email address. This would be very helpful to reduce the amount of work. For example, all delivery bills are sent to a specific e-mail address as an attachment and automatically printed from there. We would also like to have this for the labels, which are generated automatically.

Best Regards Christoph

ngolatka commented 2 years ago

@in-session I'm not quite sure what you are trying to accomplish. Why do you want to send the shipping labels somewhere via email? They are intended to be used by the merchant to put them onto the box during processing the customer's order.

Did you actually mean the return shipping labels? Those can be created on-demand by the customer in their account.

Nevermind, I got it now (brain too slow). You probably have some kind of print-server that accepts printing jobs from incoming emails.

in-session commented 2 years ago

@ngolatka Thanks for your feedback, currently it is only possible to download the label via admin or DHL interface. We have a print server that automatically prints the attachment for all incoming mails. Therefore, the basic idea would be to say that after creating the label, the label is automatically sent to a specific email, for example shipment.documents@domain.com. This gives the bearing the right label right away, without you having to trigger anything. I also think that this is practical without having a special printing service.

ngolatka commented 2 years ago

That sounds like a useful feature. We'll have a look into it and talk to DHL, if necessary.

Thanks for the suggestion @in-session !

ngolatka commented 2 years ago

internal ref: DHLGW-1240

mam08ixo commented 2 years ago

Hi @in-session,

the idea is to trigger a simple text email on the save_after event, with the shipping label attached, to one of the email identities defined in General → Store Email Addresses. In the DHL configuration, all it takes is to enable the feature and select one of these identities as email receiver. Would this work for you?

in-session commented 2 years ago

@mam08ixo

That sounds good, but I would suggest to use a separate field for the mail address and not the defaults adresses. I think just for the sending of the labels this should go to a diffrent mail address, like warehouse or some else. In most cases we work with bcc, which makes no sense for the labels.

mam08ixo commented 2 years ago

@in-session Sorry, I do not get your point. The store email addresses config offers five identities in standard Magento. One of them could be used for the printer service, e.g. the "Custom Email 1" identity, no?

mam08ixo commented 2 years ago

But we could as well add the email address / addressee name to the DHL config for this purpose, no big deal.

in-session commented 2 years ago

@mam08ixo Yes that would also be a good idea.

mam08ixo commented 2 years ago

The requested feature is available in the latest extension version, see documentation.