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netresearch / dhl-shipping-m2

DHL multi-division shipping extension for Magento 2
Open Software License 3.0
13 stars 4 forks source link

CN22 #51

Closed YiffyToys closed 1 year ago

YiffyToys commented 1 year ago

Not sure if this us the Magento-Plugin (sinc eit transmits the shopping cart) or the DHL backend.

For a "Warensendung International" it prints a CN22 customs content declaration. .... for shipments from Germany to Spain. (but not for Germany to Portugal. ) Both are set up as EU countries in Stores->Config->General->General->Countries.

For shipments within the EU it should obviosly not do that.

mam08ixo commented 1 year ago

Your issues would really benefit from steps to reproduce. You did not mention the destination address but I assume you are sending to some territory outside of the EU’s customs and VAT regulations, and the CN22 being therefore correct.

powli commented 1 year ago

See also this overview from DHL regarding special customs treatments and where the CN22 is required within European Union (content in German).

YiffyToys commented 1 year ago

Thanks. I was not aware that there are areas of Spain actually requiring a CN22 .