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netresearch / dhl-shipping-m2

DHL multi-division shipping extension for Magento 2
Open Software License 3.0
13 stars 4 forks source link

Offer Closest Drop Point (CDP) Service not showing #71

Open OvalMedia opened 5 months ago

OvalMedia commented 5 months ago

I am currently trying to understand the module and it's features. In the admin there are two options that seem to have no effect on the frontend:

When I enable them there is no option in the checkout. Also no additional fee is charged. The official documentation is pretty vague about this. In the module's source code I found that this service needs a valid email address and/or a phone number for this service to be available. In my case both does exist and is real (no made up data). The shipping address is real too (in germany).

The store is currently running on my local dev system, could this be an issue?

What does it need for this service to be available?

Thank you.

Sebastian80 commented 4 months ago

Hi @OvalMedia ,

the availability of this service depends on the shipping destination. Please see the module docu and the official DHL info

best regards, Sebastian