cisco_ios_show_alert_counters fails to parse empty space in front of Global Errors'

[mjuenema]

ISSUE TYPE

• Template Issue with error and raw data

TEMPLATE USING

Value Filldown interface (.+) 
Value errorcode (.+)
Value timestamp (.+)
Value description (.+)
Value recommendation (.+)

Start
  ^Interface:\s+${interface} -> Clear
  ^Error Code:\s+${errorcode}
  ^Timestamp:\s+${timestamp}
  ^Description:\s+${description}
  ^Recommendation:\s+${recommendation} -> Record
  ^Global\s+Errors
  ^\s*$$
  ^. -> Error

EOF

SAMPLE COMMAND OUTPUT

 Global Errors :

SUMMARY

The template fails to parse the space before Global Errors

STEPS TO REPRODUCE

EXPECTED RESULTS

ACTUAL RESULTS

textfsm.parser.TextFSMError: State Error raised. Rule Line: 15. Input Line:  Global Errors:

The solution is to change line 13 of the template to below. I am going to submit a Pull Request later.

 ^\s*Global\s+Errors

[jvanderaa]

Do we have some full output? Is this closed out with a different PR already?

[mjuenema]

This is still outstanding. I just have to find the time to submit a PR.

[mjbear]

@mjuenema This goes back to early last year. :wave: If you're busy I'm good with submitting a PR so this issue can be closed out.

:one: But we're going to need the full raw CLI output from cisco_ios show alert counters not only to test against, but also add test cases to this project.

:question: Would you be able to provide complete raw CLI output in a code block within this thread?

For all my effort I can't find this command on any new or old router images nor in Cisco's command references. I know the command had to exist or you all wouldn't have created PR #881 back in '21. :question: What Cisco hardware model does this apply to?

[mjuenema]

The command seems to be specific to the Cisco IE-3000 model. The command does not seem to be documented at all, I only found it by chance. The Cisco IE-3000 model will go end-of-life in June 2025. Rather than fixing the bug it may better to remove support for the command altogether as very few people other than me may actually use it.

[mjbear]

The command seems to be specific to the Cisco IE-3000 model. The command does not seem to be documented at all, I only found it by chance. The Cisco IE-3000 model will go end-of-life in June 2025. Rather than fixing the bug it may better to remove support for the command altogether as very few people other than me may actually use it.

I see. That would explain why I couldn't find a device with the command in its help output.

I wonder if any other Cisco "industrial" switches (or successors to IE-3000) might support show alert counters...

June 2025 is a year away if you're up for seeing this fixed. :grinning: I'll carry the torch. :fire: Whether that's you or me, we need to submit additional test data.

[mjuenema]

The newer Industrial Ethernet switches, e.g. IE-3300, do not support this command.

Leave it to me. I can submit test data.