it disconnects from time to time

[hashemsellat]

System info

Entry	Details
OS	ubuntu 16.04
Kernel version	4.8.0-58-generic
New install	yes
DKMS	no
Compiler	gcc (Ubuntu 5.4.0-6ubuntu1~16.04.4) 5.4.0 20160609

Devince info

Device ID: 0e8d:763f

General info:

#block starts
03:00.0 Network controller: MEDIATEK Corp. MT7630e 802.11bgn Wireless Network Adapter
    Subsystem: Foxconn International, Inc. MT7630e 802.11bgn Wireless Network Adapter
    Control: I/O+ Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx-
    Status: Cap+ 66MHz- UDF- FastB2B- ParErr- DEVSEL=fast >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx-
    Latency: 0, Cache Line Size: 64 bytes
    Interrupt: pin A routed to IRQ 17
    Region 0: Memory at f7900000 (32-bit, non-prefetchable) [size=1M]
    Capabilities: <access denied>
    Kernel driver in use: mt7630e
    Kernel modules: mt7630e

04:00.0 Unassigned class [ff00]: Realtek Semiconductor Co., Ltd. RTL8411 PCI Express Card Reader (rev 01)
    Subsystem: ASUSTeK Computer Inc. RTL8411 PCI Express Card Reader
    Control: I/O+ Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx+
    Status: Cap+ 66MHz- UDF- FastB2B- ParErr- DEVSEL=fast >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx-
    Latency: 0, Cache Line Size: 64 bytes
    Interrupt: pin B routed to IRQ 26
    Region 0: Memory at f7800000 (32-bit, non-prefetchable) [size=64K]
    Capabilities: <access denied>
    Kernel driver in use: rtsx_pci
    Kernel modules: rtsx_pci

#block ends

Bluetooth stats:

#block starts
0: phy0: Wireless LAN
    Soft blocked: no
    Hard blocked: no
1: asus-wlan: Wireless LAN
    Soft blocked: no
    Hard blocked: no
2: asus-bluetooth: Bluetooth
    Soft blocked: no
    Hard blocked: no
12: hci0: Bluetooth
    Soft blocked: no
    Hard blocked: no

#block ends

#block ends

What didn't work?

while it's connected to a wifi network suddenly it disconnects and I'm not able to reconnect until waking up from a suspend or reboot.

What did you try?

nothing

Error code:

#block starts
[please include error code in this block]
#block ends

Additional info

that problem is less common on windows especially the new versions of the driver

[hashemsellat]

Bluetooth driver couldn't be installed, I don't know if that affects wifi in a way or another , it gives me this error Unable to find a source package for linux-hwe

[HH-1]

I've always had this issue (one year+). Sometimes, I also stay connected but I can't load any page. Instead of rebooting, the command sudo service network-manager restart will do the job most of the time (if you are using network-manager). I have the bluetooth installed.

[hashemsellat]

that didn't work :(

[AlaaAlnatour]

this is a common problem of all asus laptops I have the same problem asus X550LB

[GiridharKarnik]

Is there anything that we can do about this? I don't know where to start.