Closed jpvajda closed 2 years ago
Zoe said we be able to tie in some additional data for new user sign ups by using the following
tdev_quickstartinstall_instantobservability
is the 1st eventtlmk_signup_signup
is the 2nd event, and context_page_search = ‘?via=login’tlmk_signup_signupthankyou
indicates signup form submission@rudouglas i was thinking this might be a case for a custom viz? 🤔
I have funnel setup per these instructions but it doesn't seem to showing any data for the tlmk events, any thoughts @rudouglas
@jpvajda slack me a link to the query you are using, I think because they are 2 different events we'll need to do some trickery
We found that the tlmk
events are probably created in a different account from our development enablement account, so a custom viz may be the way.
I'm going to give a custom viz a whirl.
This viz repo: https://github.com/jpvajda/new-user-signups (currently set to private) Also this video by Maria is handy
I don't think this is going to be possible right now, there's no unique identifying attribute that all the eventName 's use to track a user. The 2 PLG queries referenced above have something called anonymousId
which would probably be something we would need to add to our events.
Even with a CustomViz theres no way to link a specific users install click with a signup event. We'll need to consider adding something like that -- from @rudouglas
I'm going to put this back in tentative next and perhaps can resolve it when we figure out 1789
@JuliaNocera is also interested in the outcome of this
We decided the exploration of the anonymousID assumption should be a seperate ticket... which relates to this ticket as well....
This is almost ready to be worked on, but was blocked on a few things:
v3.5.0
)Now that we have an anonymousId
for all our events, I think this is the query that we need to achieve the desired funnel. I'm going to add this to the [DevEn] External I/O & Quickstarts Ecosystem dashboard.
FROM TessenAction
SELECT funnel(anonymousId as 'Unique user',
WHERE eventName = 'TDEV_QuickstartClick_instantObservability' AS 'View details',
WHERE eventName = 'TDEV_QuickstartInstall_instantObservability' as 'Click install',
WHERE eventName = 'TLMK_SignUp_signup' AS 'Signup form',
WHERE eventName = 'TLMK_SignUp_signupThankYou' AS 'Signup success'
)
SINCE 1 week
AGO LIMIT MAX
Relates to #1789
Issue
Ensure that pack installs can be tied to new user signups so we can measure sign up conversions from I/O external with the goal to be able to know if a new user signed up on the I/O site, did they Install a quickstart or not.
Queries
there was an attempt
Acceptance Criteria
Note
there is aTableau Dashboard
where this is being tracked which we can use to validate our queries. - @jpvajda has access.wip
dashboards to track this data here[DevEn] External I/O & Quickstarts Ecosystem