Closed stevesum closed 1 year ago
@stevesum We will look into this issue.
@ndesai-newrelic any news about it? Unfortunately, we have an application released with this plugin and we get these reports about the application crash.
@stevesum We are currently looking into reproducing this issue. Would it be possible to provide any additional runtime logs when this issue happens, preferably from the developer side and not from Google Play?
@kthai-nr We are not able to reproduce it either, but still a real problem with some of the devices.
It appears in the NewRelic crash log also, if the data from there helps.
You found the crashDetails here [https://drive.google.com/file/d/19VXM5AhzWv_jZ6PsbcBUrcEnu-O-Fd2Y/view?usp=sharing](crash details)
device type,Samsung Phone,3 device type,Galaxy S21,1 device model,SM-A525F,1 device model,SM-A520F,1 device model,SM-S911B,1 device model,SM-G991B,1
May simply should add the null check for safe in the TraceMachine class.
public static void endTrace() {
if (isTracingActive()) {
traceMachine.completeActivityTrace();
}
}
public static void endTrace(String id) {
try {
if (getActivityTrace().rootTrace.myUUID.toString().equals(id) && isTracingActive()) {
traceMachine.completeActivityTrace();
}
} catch (TracingInactiveException var2) {
}
}
Thanks for providing extra information. We'll add some extra checks/hardening for this. It should be available on the next release.
Hello we've released a new update v6.2.0, which contains some hardening for this issue. I'll close this issue for now, but feel free to let us know if problems still perist.
We use the start and end interaction from Android native code in our application. In GooglePlay CrashLog I found this message:
Exception java.lang.NullPointerException: Attempt to invoke virtual method 'void com.newrelic.agent.android.tracing.TraceMachine.completeActivityTrace()' on a null object reference at com.newrelic.agent.android.tracing.TraceMachine.endTrace (TraceMachine.java:191) at com.newrelic.agent.android.NewRelic.endInteraction (NewRelic.java:580)
We use the latest 6.1.0 from the plugin. The impacted device and os version were the following: