Closed Sunnova-TaylorSammons closed 3 months ago
@Sunnova-TaylorSammons this should be fixed in the latest release. Please confirm.
My issue is this But when I give hour values explicitly, I do get the error reported in this issue.
integration_name: com.newrelic.labs.sfdc.eventlogfiles
run_as_service: True
cron_interval_minutes: 60
service_schedule:
hour: "1,2,3,4,5,6,7,8,9,10,11,12,13,14,15,16,17,18,19,20,21,22,23"
minute: "0,5,10,15,2,25,30,35,40,45,50,55"
ERROR (1/NR-Activate-Session/New Relic Salesforce Exporter) newrelic.core.agent_protocol ERROR - Data collector is indicating that an incorrect license key has been supplied by the agent. Please correct any problem with the license key or report this problem to New Relic support
I am on latest release at this
Hellos, There are a couple of issues here.
@Ashutosh2547 @kanwaljit-mq the README.md
does mention the requirement of adding the license key to the newrelic.ini
. Please see here. I would recommend you use the NEW_RELIC_LICENSE_KEY
rather than adding it to the newrelic.ini
, but either should work fine.
@Ashutosh2547 @sdewitt-newrelic I have seeing that when you set set it to run as service, you will need to specify new relic license key in newrelic.ini file only, otherwise you will get below error. HTH ERROR - Data collector is indicating that an incorrect license key has been supplied by the agent With key in this file, it works fine for me.
On my bench when I tried last time I was getting the Data Collector error even with set as service false.
@sdewitt-newrelic I did update the NEW_RELIC_LICENSE_KEY but updating it alone didn't work. In the source code too I saw the newrelic.ini
is being used to load the new relic configuration
I had to update the newrelic.ini
file
Latest release fixed issue.
Description
When trying to run the the integration with run_as_service = true in config I am now getting this error after the most recent update.
2024-04-26 14:47:33,244 (13772/MainThread) newrelic.core.agent INFO - New Relic Python Agent (9.7.0) 2024-04-26 14:47:34,930 (13772/NR-Activate-Session/New Relic Salesforce Exporter) newrelic.core.agent_protocol ERROR - Data collector is indicating that an incorrect license key has been supplied by the agent. Please correct any problem with the license key or report this problem to New Relic support. {"message": "Integration start. Using program arguments []", "timestamp": 1714160863287, "level": "info"} Traceback (most recent call last): File "c:\Users\taylor.sammons\Documents\Projects\newrelic-salesforce-exporter2\newrelic-salesforce-exporter\src\__main__.py", line 247, in <module> main() File "C:\Users\taylor.sammons\Documents\Projects\newrelic-salesforce-exporter2\newrelic-salesforce-exporter\.venv\Lib\site-packages\newrelic\packages\wrapt\wrappers.py", line 598, in __call__ return self._self_wrapper(self.__wrapped__, self._self_instance, ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ File "C:\Users\taylor.sammons\Documents\Projects\newrelic-salesforce-exporter2\newrelic-salesforce-exporter\.venv\Lib\site-packages\newrelic\api\background_task.py", line 111, in wrapper return wrapped(*args, **kwargs) ^^^^^^^^^^^^^^^^^^^^^^^^ File "c:\Users\taylor.sammons\Documents\Projects\newrelic-salesforce-exporter2\newrelic-salesforce-exporter\src\__main__.py", line 241, in main run(config, event_type_fields_mapping, numeric_fields_list) File "c:\Users\taylor.sammons\Documents\Projects\newrelic-salesforce-exporter2\newrelic-salesforce-exporter\src\__main__.py", line 205, in run run_as_service(config, event_type_fields_mapping, numeric_fields_list) File "c:\Users\taylor.sammons\Documents\Projects\newrelic-salesforce-exporter2\newrelic-salesforce-exporter\src\__main__.py", line 174, in run_as_service Integration( File "c:\Users\taylor.sammons\Documents\Projects\newrelic-salesforce-exporter2\newrelic-salesforce-exporter\src\newrelic_logging\integration.py", line 105, in __init__ self.new_relic = newrelic_factory.new(config) ^^^^^^^^^^^^^^^^^^^^ AttributeError: 'dict' object has no attribute 'new' 2024-04-26 14:47:43,330 (13772/MainThread) newrelic.core.agent INFO - New Relic Python Agent Shutdown
Also, receiving license key problem... but am using valid ingest license. When run_as_service set to false it runs as expected but still see the license key issue: "(13772/NR-Activate-Session/New Relic Salesforce Exporter) newrelic.core.agent_protocol ERROR - Data collector is indicating that an incorrect license key has been supplied by the agent. Please correct any problem with the license key or report this problem to New Relic support."
Steps to Reproduce
Expected Behavior
No exception error
Relevant Logs / Console output
Your Environment
OS: Windows V: 10.0.19045
Additional context