newrelic / newrelic-salesforce-exporter

New Relic integration for Salesforce logs.
Apache License 2.0
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Agent not working in Azure Spring App (Docker Image) - No errors in log #47

Closed hammadabbascg closed 3 months ago

hammadabbascg commented 3 months ago

Description

Hi, I have deployed this tool using Docker image to Azure Container Reg and from there to Azure Spring App (Python 3.9) as Custom Image.

I have set logs to "info" and i could see this tool in my NewRelic account as well as i see Login activity in my Salesforce environment.

However, i dont see any activity in logs where it tries to connect to Salesforce to run Queries. I have added a few "print_info" function calls but it seems the line 240 in main.py isnt even executing as i dont see it in log output. I have some Queries in instance as well as global config.

It does however log that Agent was initialised from OR Application was activated from

I have also added some additional "print_info" function calls in api.py --> "get" function but those never show up in debug log.

I have tried both run_as_service "True" or "False"

Steps to Reproduce

  1. Build docker image and deploy to Azure Container Registry
  2. Deploy to Azure Spring App as Custom Image

Relevant Logs / Console output

Few interesting debug logs are below (which are tagged DEBUG but seem like error)

2024-08-22 09:08:33,533 (1/NR-Activate-Session/New Relic Salesforce Exporter) newrelic.common.utilization DEBUG - Unable to fetch gcp data from metadata.google.internal/computeMetadata/v1/instance/: gaierror(-2, 'Name or service not known')

2024-08-22 09:08:33,524 (1/NR-Activate-Session/New Relic Salesforce Exporter) newrelic.common.utilization DEBUG - Unable to fetch aws data from 169.254.xxx.254/latest/dynamic/instance-identity/document: ValueError(400)

Your Environment

Azure Spring App Linux 1x vCPU 1Gi Memory

hammadabbascg commented 3 months ago

Though the log is not indicating much, adding normal python "print" statements helped figure out problem.