The integration does not throw an error, but does not send data to New Relic with some warning message

[gogoidaa101]

Description I'm trying to set up the integration of New Relic with Salesforce, but the data is not sent to New Relic despite not generating any error logs. Only the configuration file (config.yml) has been updated with customer ID, secret, username, password and token data. No other modifications were made to the rest of the source code.

Expected Behavior SF log information sent to New Relic and visible through the standard Dashboard available in New Relic I/O

Relevant Logs / Console output {"message": "Downloading log lines for log file: /services/data/v60.0/sobjects/EventLogFile/0ATJ4000001EbzXOAS/LogFile", "timestamp": 1725339696826, "level": "info"} {"message": "Sent 1000 log messages.", "timestamp": 1725339697099, "level": "info"}

Warning message: Retrying (Retry(total=2, connect=3, read=2, redirect=None, status=None)) after connection broken by 'ReadTimeoutError("HTTPSConnectionPool(host='tplcrm.my.salesforce.com', port=443): Read timed out. (read timeout=5)")': /services/data/v60.0/query?q=SELECT+Id,+Name,+BillingAddress+FROM+Account

Sharing below the config file. Let me know if I have missed anything on that:

`integration_name: com.newrelic.labs.sfdc.eventlogfiles run_as_service: False cron_interval_minutes: 60 service_schedule: hour: "*" minute: "0,15,30,45" instances:

• name: sfdc-logs arguments: api_ver: "60.0" token_url: "https://login.salesforce.com/services/oauth2/token" auth: SF_grant_type: password SF_client_id: "3MVG9pe2TCoA1Pf7VL*****0XyJSgV2bWmm8Ere03" SF_client_secret: "****AD767F9C363F156**59FA7A64C2C45B3A" SF_username: *a.g*@ti***oup.com SF_password: "g*@09es**$$" auth_envprefix: SF cache_enabled: False redis: host: my.redis.test port: 6379 db_number: 0 password: "MY_REDIS_PASSWORD" ssl: True expire_days: 2 date_field: LogDate generation_interval: Hourly time_lag_minutes: 300 queries:
  • query: "SELECT * FROM Account"
  • query: "SELECT * FROM SetupAuditTrail" limits: api_ver: "60.0" names:
    • ActiveScratchOrgs
    • DailyApiRequests logs_enabled: yes labels: environment: production queries:
    • query: "SELECT Id,EventType,CreatedDate,LogDate,LogFile,Interval FROM EventLogFile WHERE CreatedDate>={from_timestamp} AND EventType='API' AND Interval='{log_interval_type}'"
    • query: "SELECT Id,Action,CreatedDate,DelegateUser,Display FROM SetupAuditTrail WHERE CreatedDate>={from_timestamp}" timestamp_attr: CreatedDate rename_timestamp: actualTimestamp api_ver: "60.0"
    • query: "SELECT Value, StartDate, EndDate FROM PlatformEventUsageMetric WHERE StartDate >= {start_date} AND EndDate <= {end_date}" env: end_date: "now()" start_date: "now(timedelta(minutes=-60))" api_ver: "60.0" timestamp_attr: StartDate newrelic: data_format: events api_endpoint: US account_id: "MY_NEW_RELIC_ACCOUNT_ID" license_key: "MY_NEW_RELIC_LICENSE_KEY"`