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newrelic / nr1-account-maturity

NR1 Account Maturity is a quick view to understand if you're using key features of your New Relic account across multiple accounts and multiple applications.
Apache License 2.0
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No indication for drill down option #9

Open sharris9590 opened 4 years ago

sharris9590 commented 4 years ago

Under each product tab theres no indication when you hover over each metric that drill down information is available.

goldenplec commented 4 years ago

Hey @sharris9590

Right now that would be accurate yes. For APM, Browser and Synthetics and very shortly Mobile and some infrastructure data points we will have a drilldown ability. We wanted the drilldown to be focused around entities and which ones you could make changes/improvements on to get more from your account.

Every row is a drilldown as each drilldown is "PER ACCOUNT". So we should have drilldowns for 5/8 very shortly (though some infrastructure metrics are account level guage and so won't have drilldown) but then Insights, Logs, Programmability are not per entity approach so won't have any drilldown.

If we were looking at making it more obvious that a drilldown is available would you have any examples you would suggest we look at?

sharris9590 commented 4 years ago

Hi Aiden, the metrics we were interested in are already available, but glad to know more is coming soon!

This is feedback I'm passing on from one of my customers. They are asking that there be some kind of text box or indicator while hovering showing that they can click in to view those details that are already available, in this case they were looking at the APM tab, hovering over where the alert percentage is shown. If we hadn't been walking them through it, they said they wouldn't have realized all that extra data was available to them.