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newrelic / nr1-cloud-optimize

NR1 Cloud Optimize allows you to Identify right-sizing opportunities and potential savings of your AWS, GCP, and Azure instances across your cloud environment.
https://discuss.newrelic.com/t/cloud-optimizer-nerdpack/82936
Apache License 2.0
50 stars 37 forks source link

Exception on RDS Cloud Optimize load: `ETA Oct 15` #97

Closed biohazardvos closed 2 years ago

biohazardvos commented 3 years ago

Description

RDS Cloud Optimize app doesn't work. Trying to open it results in infinite load with text: "Fetching Entities Entity data 100.00%" image

Steps to Reproduce

See Slack link for reference

Open Optimize Amazon RDS Entities application in NewRelic UI

Expected Behaviour

Application launched, data is shown like for "Optimize your instances and hosts."

Relevant Logs / Console output

Java console output:

context.js:337 Uncaught (in promise) TypeError: Cannot read property 'includes' of null
    at context.js:337
    at Array.forEach (<anonymous>)
    at context.js:317
    at u (runtime.js:63)
    at Generator._invoke (runtime.js:293)
    at Generator.next (runtime.js:118)
    at n (asyncToGenerator.js:3)
    at s (asyncToGenerator.js:25)

Your Environment

Additional context

jpvajda commented 3 years ago

Developer Enablement will look to resolve this issue by Oct 15th, thank you for your patience.

jpvajda commented 2 years ago

Before we close this out we just need to bump the version and release on US and EU environments @LizBaker but the testing is complete now.

biohazardvos commented 2 years ago

Hello! Why this issue is closed? We still have the problem. The previous error has gone, but no price data has been loaded: nr1 New errors: image

jpvajda commented 2 years ago

@biohazardvos hello! This issue was resolved in the related PRs, to fix the fetching entity issue reported.

I believe what you are seeing is covered in this bug https://github.com/newrelic/nr1-cloud-optimize/issues/102 now, does that make sense? It looks like one of our app maintainers was assisting you on that issue, so let me engage with that person on that issue.