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newrelic / nr1-customer-journey

Align multiple cohorts of data and metrics to build an interactive funnel depicting your customers’ journey.
https://discuss.newrelic.com/t/customer-journey-nerdpack/83270
Apache License 2.0
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Customer Journey fails to get saved/created #47

Closed nourgomri closed 3 years ago

nourgomri commented 3 years ago

When creating a customer journey, at the last stage when i click save, it doesn't create anything and stays stuck on the save button.

Description

I've created a simple customer journey to monitor the clicks on ours websites, i've had the help of a New Relic representative to ensure the parameters set were correct. Once we get to the last stage and click on "Save" it stays stuck on that page and fails to save or create a customer journey.

Steps to Reproduce

Creating a customer journey - you can follow the parameters from the example given in this repository

Expected Behaviour

For it to create a customer journey and present me with the data and funnel

Relevant Logs / Console output

None

Your Environment

Additional context

I've tried creating different types of customer journeys, one following the example that monitors page views, and others to monitor the clicks. A NR representative guided me through the parameters too, and he also used my API key to try and replicate on his end but it did not work.

I have isProcessing set to False, otherwise the page doesn't load.

nourgomri commented 3 years ago

Screenshot 2021-08-03 at 11 29 03

Hi im still waiting on a response on this, you can see in the image in the bottom right, it just continues to load but nothing ever comes up.