For inquiring minds and data-driven management, a link or optional list of contributing alerts (alerts that drive the status of the SLOs) would allow viewers to help answer "Why is this SLO degraded/failing?".
Desired Behaviour
Within the SLO widget or table, provide a link/component for "Incidents" or "Alerts". Clicking this link would drop down a summary view of each alert, the component targeted and the time the alert was active
ex:
Entity Name - Alert (status: open|closed|ack?): 42 minutes incident 2021-06-29 9:52 - 2021-06-29 10:34
Clicking on this link would provide the Alert View (from FSO New Relic alerting view)
Additional context
Users consuming this view want to know more about why the SLOs are failing. Over and above for this would be to provide the root cause of these alerts, and/or a deep link to incident management or bug tracking solutions.
Summary
For inquiring minds and data-driven management, a link or optional list of contributing alerts (alerts that drive the status of the SLOs) would allow viewers to help answer "Why is this SLO degraded/failing?".
Desired Behaviour
Within the SLO widget or table, provide a link/component for "Incidents" or "Alerts". Clicking this link would drop down a summary view of each alert, the component targeted and the time the alert was active ex:
Entity Name - Alert (status: open|closed|ack?): 42 minutes incident 2021-06-29 9:52 - 2021-06-29 10:34Clicking on this link would provide the Alert View (from FSO New Relic alerting view)
Additional context
Users consuming this view want to know more about why the SLOs are failing. Over and above for this would be to provide the root cause of these alerts, and/or a deep link to incident management or bug tracking solutions.