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newrelic / nri-winservices

Windows services Integration for New Relic Infrastructure
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Not able to see the services-metrics in new relic after changing the Config file. #131

Closed DevendrasinghLabana closed 2 years ago

DevendrasinghLabana commented 2 years ago

After changing the winservices-config.yml file, I am not able to see the services-metrics in new relic.

I am trying to enable window service integration, by including the services in the winservices-config.yml file.

Expected Outcome

After changing the winservices-config.yml file, the metric(state) of these services- HyS9CALC_epmsystem1_PLN HyS9EPMADataSynchronizer_epmsystem1_PLN HyS9EPMAServer_epmsystem1_PLN HyS9EPMAWebTier_epmsystem1_PLN HyS9Planning_epmsystem1_PLN HyS9RMIRegistry_epmsystem1_PLN should reflect in new relic

Refer- NRDIAG FILE Hyperion.zip

Steps to Reproduce

  1. Stop the Infra Agent.

  2. Edited the Winservices-config.yml file. -------------------config file-------------------------------------- integrations:

    • name: nri-winservices config: exporter_bind_address: 127.0.0.1 exporter_bind_port: 9182 include_matching_entities: windowsService.name:

      • "HyS9CALC_epmsystem1_PLN"
        • "HyS9EPMADataSynchronizer_epmsystem1_PLN"
        • "HyS9EPMAServer_epmsystem1_PLN"
        • "HyS9EPMAWebTier_epmsystem1_PLN"
        • "HyS9Planning_epmsystem1_PLN"
        • "HyS9RMIRegistry_epmsystem1_PLN"

      scrape_interval: 30s timeout: 60s

  3. Restarted the Infra agent.

"Platform": "Microsoft Windows Server 2012 R2 Standard", "PlatformFamily": "Server", "PlatformVersion": "6.3.9600 Build 9600", "agent_version= 1.20.7"

Additional context

New relic Support Case #00048222 Note- Kindly refer the Nrdiag file and help me on how to enable this integration in new relic.

davidgit commented 2 years ago

I'm closing this because an internal support ticket has been created to address the case