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nextcloud / all-in-one

📦 The official Nextcloud installation method. Provides easy deployment and maintenance with most features included in this one Nextcloud instance.
https://hub.docker.com/r/nextcloud/all-in-one
GNU Affero General Public License v3.0
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Nextcloud 27 upgrade breaks Nextcloud Office #2773

Closed karlemilnikka closed 1 year ago

karlemilnikka commented 1 year ago

Steps to reproduce

  1. Upgrade to Nextcloud 27 by following the official instructions.
  2. Try opening a Nextcloud Office document or create a new one.

Expected behavior

I’ve run into a very strange Nextcloud Office issue after upgrading to Nextcloud 27 (Nextcloud AIO 6.1.1). Downgrading solves the issue, but I thought I should mention it in case others run into the same issue.

After upgrading, I can no longer open documents in Nextcloud Office. If I create a new document, I get an error message stating that “document loading failed”. If I try to open an existing document, I get a partially loaded Nextcloud Office interface with a document stating “cannot decrypt this file, probably this is a shared file. Please ask the file owner to reshare the file with you”.

This issue is however not affecting templates. I can open templates without any issues. Everything seems to be in order in the settings app as well (settings/admin/richdocuments). Allowing all IP addresses in the WOPI requests field doesn’t solve the issue.

Host OS

Ubuntu 20.04

Nextcloud AIO version

Nextcloud AIO 6.1.1

Current channel

Stable

Other valuable info

szaimen commented 1 year ago

cc @juliushaertl do you know if something has changed on collabora side in code:23 that needs changes on AIO side?

szaimen commented 1 year ago

@karlemilnikka do you have something related in collabora or nextcloud logs?

juliusknorr commented 1 year ago

I don't think we had a related change in richdocuments but this sounds like https://github.com/nextcloud/richdocuments/issues/2996

martin-77 commented 1 year ago

Made a quick check on my instance - Office works for me on my mobile browser. Will check on desktop if everything works. Oh, it was an odt file i tried.... Will create an docx and edit this post.

szaimen commented 1 year ago

Thanks Julius! :)

Duplicate of https://github.com/nextcloud/richdocuments/issues/2996 then.