nextcloud / all-in-one

📦 The official Nextcloud installation method. Provides easy deployment and maintenance with most features included in this one Nextcloud instance.
https://hub.docker.com/r/nextcloud/all-in-one
GNU Affero General Public License v3.0
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Instance broke after attempt to move some specific files #2934

Closed SamuXzX closed 1 year ago

SamuXzX commented 1 year ago

Steps to reproduce

  1. Selected some files from the Android App (https://cloud.samuelezappala.it/s/GFN8q972ksYHtCn)
  2. Selected option to move them (https://cloud.samuelezappala.it/s/zaww3tBSjBe4WAX)
  3. Selected destination folder (https://cloud.samuelezappala.it/s/tDHteAmE4DaRF7G)

Expected behavior

Files moving to the destination folder.

Actual behavior

The view got back to the folder the file were in, I received a toast message for every file I tried to move, saying something along the lines of "Wrong setting of the server". For some time the Android App continued successfully syncing with the server (or at least I didn't receive any alert or message about an unreachable server).

After some hours Davx5 on my phone tried to sync the calendars and for every calendar I received an 504 error. Log of Davx5: https://cloud.samuelezappala.it/s/fwGX6DWwQCgTCTm

Then I tried reaching a note in the Android Note app and it stopped showing me an error. Log of Android Note app: https://cloud.samuelezappala.it/s/bFpJig6SFsABmmG

After restarting the VPS, everything started working again. I succeeded in moving the files via the browser interface with my pc.

Host OS

Ubuntu 22.04.2 LTS (GNU/Linux 5.15.0-60-generic x86_64)

Nextcloud AIO version

6.2.1

Current channel

latest

Other valuable info

I entered in Portainer, I noticed that the nextcloud-database container was tagged as "Unhealty".

Database container log: https://cloud.samuelezappala.it/s/zbY8Pw4wTCe8ca9

Nextcloud container log: https://cloud.samuelezappala.it/s/aSH7sAj8ZPxSEHL

Nextcloud log from Nextcloud UI instead of the Nextcloud container: https://cloud.samuelezappala.it/s/RLaPiNGBjJTX9cb

Apache log: https://cloud.samuelezappala.it/s/ajLLJbsEaqW4fz4

SamuXzX commented 1 year ago

Trying to move those same 6 files from the new folder to another folder (this time, the root) caused the same issue. The toast message says in italian: "Configurazione non corretta del server", which translates as "Wrong server configuration". https://cloud.samuelezappala.it/s/2F5HS8ETM4QS4o2

Similar database container log: https://cloud.samuelezappala.it/s/TsWSHpYBTFAm6rp

I'm restarting the VPS and attaching the files here: Pinguini Tattici Nucleari - Fede.odt Pinguini Tattici Nucleari - Giulia.odt Pinguini Tattici Nucleari - Hold on.docx Pinguini Tattici Nucleari - Nonono.odt Pinguini Tattici Nucleari - Ricordi.docx Pinguini Tattici Nucleari - Scooby Doo.odt

I tried with other files and all went well: Branduardi - Confessioni di un malandrino.docx Damien Rice -_.docx Guccini - Cristoforo Colombo.docx Guccini - Vedi cara.docx Guccini - Vorrei.docx Jovanotti - Baciami ancora.docx

The only difference I see is that the first six comprehend .odt files. Moving only the two .docx files of such group caused no issues.

szaimen commented 1 year ago

Hi, how many files have been in the folder that you tried to move?

SamuXzX commented 1 year ago

I didn't move any folder; the folder icon you see is probably an error of the Android App, which sometimes shows me files with a folder icon.

szaimen commented 1 year ago

Okay sorry, how many files did you try to move?

SamuXzX commented 1 year ago

6: 4 odt and 2 docx. You can see it in the first link.

szaimen commented 1 year ago

Thanks! I will try to reproduce with the docs that you shared!

szaimen commented 1 year ago

So I tried to reproduce the issue with the files that you sent but I could not unfortunately. Moving to discussions for now thus.