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📱 Nextcloud Android app
https://play.google.com/store/apps/details?id=com.nextcloud.client
GNU General Public License v2.0
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New server,InstantUpload broken #11555

Closed jcklpe closed 10 months ago

jcklpe commented 1 year ago

⚠️ Before posting ⚠️

Steps to reproduce

  1. I had an old server that went down. I replaced it, and reinstalled nextcloud client and connected it to server
  2. Autoupload appeared to be working. It went through a whole bunch of uploading of the already existing folders and stuff.
  3. I check the server and I don't see InstantUpload anywhere
  4. I create a file named "InstantUpload" in the root of my account.
  5. I save an image to the Download folder (which is synced)
  6. I check the upload history and it shows an error with trying to sync this file
  7. I create a subfolder for /InstantUpload/Download. At first it errors but eventually I see one file, the newest one I downloaded upload to the folder
  8. I go to the auto upload settings and turn off and then back on all the folders.
  9. None of the folders start uploading. A couple of folders which were turned off creates a new folder and then starts uploading.

Expected behaviour

I would expect that once I turned on auto upload it would upload all the stuff that was in the folders already. It didn't do that. Instead it jammed up. Creating a folder that was missing allowed it to get one file, but none of the previous files resync. How do I force it to sync the rest?

Actual behaviour

The first issue is that I had to create the InstantUpload folder. It should have done that itself right? And even then it didn't work until I also created the Download folder. Seems weird.

Android version

Android 13

Device brand and model

Pixel 5

Stock or custom OS?

Stock

Nextcloud android app version

3.24.2

Nextcloud server version

About in top web menu doesn't work as per instructions. But admin menu says 25.0.5

Using a reverse proxy?

I don't know

Android logs

Could not find.

Server error logs

{"reqId":"JPq9s1rRvyAbvZXuIeGB","level":4,"time":"2023-03-03T04:14:37+00:00","remoteAddr":"","user":"--","app":"spreed","method":"","url":"--","message":"Error during app service registration: There can only be one Talk backend","userAgent":"--","version":"25.0.4.1","exception":{"Exception":"RuntimeException","Message":"There can only be one Talk backend","Code":0,"Trace":[{"file":"/var/www/html/lib/private/AppFramework/Bootstrap/RegistrationContext.php","line":296,"function":"registerTalkBackend","class":"OC\\AppFramework\\Bootstrap\\RegistrationContext","type":"->","args":["spreed","OCA\\Talk\\OCP\\TalkBackend"]},{"file":"/var/www/html/custom_apps/spreed/lib/AppInfo/Application.php","line":153,"function":"registerTalkBackend","class":"OCP\\AppFramework\\Bootstrap\\IRegistrationContext@anonymous\u0000/var/www/html/lib/private/AppFramework/Bootstrap/RegistrationContext.php:142$18b","type":"->","args":["OCA\\Talk\\OCP\\TalkBackend"]},{"file":"/var/www/html/lib/private/AppFramework/Bootstrap/Coordinator.php","line":136,"function":"register","class":"OCA\\Talk\\AppInfo\\Application","type":"->","args":[["OCP\\AppFramework\\Bootstrap\\IRegistrationContext@anonymous\u0000/var/www/html/lib/private/AppFramework/Bootstrap/RegistrationContext.php:142$18b"]]},{"file":"/var/www/html/lib/private/AppFramework/Bootstrap/Coordinator.php","line":95,"function":"registerApps","class":"OC\\AppFramework\\Bootstrap\\Coordinator","type":"->","args":[["spreed"]]},{"file":"/var/www/html/lib/private/Installer.php","line":143,"function":"runLazyRegistration","class":"OC\\AppFramework\\Bootstrap\\Coordinator","type":"->","args":["spreed"]},{"file":"/var/www/html/lib/private/legacy/OC_App.php","line":442,"function":"installApp","class":"OC\\Installer","type":"->","args":["spreed"]},{"file":"/var/www/html/core/Command/App/Install.php","line":97,"function":"enable","class":"OC_App","type":"->","args":["spreed"]},{"file":"/var/www/html/3rdparty/symfony/console/Command/Command.php","line":255,"function":"execute","class":"OC\\Core\\Command\\App\\Install","type":"->","args":[["Symfony\\Component\\Console\\Input\\ArgvInput"],["Symfony\\Component\\Console\\Output\\ConsoleOutput"]]},{"file":"/var/www/html/3rdparty/symfony/console/Application.php","line":1009,"function":"run","class":"Symfony\\Component\\Console\\Command\\Command","type":"->","args":[["Symfony\\Component\\Console\\Input\\ArgvInput"],["Symfony\\Component\\Console\\Output\\ConsoleOutput"]]},{"file":"/var/www/html/3rdparty/symfony/console/Application.php","line":273,"function":"doRunCommand","class":"Symfony\\Component\\Console\\Application","type":"->","args":[["OC\\Core\\Command\\App\\Install"],["Symfony\\Component\\Console\\Input\\ArgvInput"],["Symfony\\Component\\Console\\Output\\ConsoleOutput"]]},{"file":"/var/www/html/3rdparty/symfony/console/Application.php","line":149,"function":"doRun","class":"Symfony\\Component\\Console\\Application","type":"->","args":[["Symfony\\Component\\Console\\Input\\ArgvInput"],["Symfony\\Component\\Console\\Output\\ConsoleOutput"]]},{"file":"/var/www/html/lib/private/Console/Application.php","line":213,"function":"run","class":"Symfony\\Component\\Console\\Application","type":"->","args":[["Symfony\\Component\\Console\\Input\\ArgvInput"],["Symfony\\Component\\Console\\Output\\ConsoleOutput"]]},{"file":"/var/www/html/console.php","line":100,"function":"run","class":"OC\\Console\\Application","type":"->","args":[]},{"file":"/var/www/html/occ","line":11,"args":["/var/www/html/console.php"],"function":"require_once"}],"File":"/var/www/html/lib/private/AppFramework/Bootstrap/RegistrationContext.php","Line":432,"message":"Error during app service registration: There can only be one Talk backend","exception":{},"CustomMessage":"Error during app service registration: There can only be one Talk backend"}}
{"reqId":"77El8M86ecygJ8Lyq2vh","level":3,"time":"2023-03-03T04:15:12+00:00","remoteAddr":"","user":"--","app":"core","method":"","url":"--","message":"Error while running background job (class: OCA\\Theming\\Jobs\\MigrateBackgroundImages, arguments: Array\n(\n    [stage] => prepare\n)\n)","userAgent":"--","version":"25.0.4.1","exception":{"Exception":"OCP\\Files\\NotFoundException","Message":"/appdata_occp760ruwjg/theming/global","Code":0,"Trace":[{"function":"get","class":"OC\\Files\\Node\\Root","type":"->","args":["/appdata_occp760ruwjg/theming/global"]},{"file":"/var/www/html/lib/private/Files/Node/LazyFolder.php","line":72,"function":"call_user_func_array","args":[[["OC\\Files\\Node\\Root"],"get"],["appdata_occp760ruwjg/theming/global"]]},{"file":"/var/www/html/lib/private/Files/Node/LazyFolder.php","line":149,"function":"__call","class":"OC\\Files\\Node\\LazyFolder","type":"->","args":["get",["appdata_occp760ruwjg/theming/global"]]},{"file":"/var/www/html/lib/private/Files/AppData/AppData.php","line":132,"function":"get","class":"OC\\Files\\Node\\LazyFolder","type":"->","args":["appdata_occp760ruwjg/theming/global"]},{"file":"/var/www/html/apps/theming/lib/Jobs/MigrateBackgroundImages.php","line":168,"function":"getFolder","class":"OC\\Files\\AppData\\AppData","type":"->","args":["global"]},{"file":"/var/www/html/apps/theming/lib/Jobs/MigrateBackgroundImages.php","line":100,"function":"storeUserIdsToProcess","class":"OCA\\Theming\\Jobs\\MigrateBackgroundImages","type":"->","args":[[]]},{"file":"/var/www/html/apps/theming/lib/Jobs/MigrateBackgroundImages.php","line":79,"function":"runPreparation","class":"OCA\\Theming\\Jobs\\MigrateBackgroundImages","type":"->","args":[]},{"file":"/var/www/html/lib/public/BackgroundJob/Job.php","line":78,"function":"run","class":"OCA\\Theming\\Jobs\\MigrateBackgroundImages","type":"->","args":[["prepare"]]},{"file":"/var/www/html/lib/public/BackgroundJob/QueuedJob.php","line":58,"function":"start","class":"OCP\\BackgroundJob\\Job","type":"->","args":[["OC\\BackgroundJob\\JobList"]]},{"file":"/var/www/html/lib/public/BackgroundJob/QueuedJob.php","line":48,"function":"start","class":"OCP\\BackgroundJob\\QueuedJob","type":"->","args":[["OC\\BackgroundJob\\JobList"]]},{"file":"/var/www/html/cron.php","line":152,"function":"execute","class":"OCP\\BackgroundJob\\QueuedJob","type":"->","args":[["OC\\BackgroundJob\\JobList"],["OC\\Log"]]}],"File":"/var/www/html/lib/private/Files/Node/Root.php","Line":209,"message":"Error while running background job (class: OCA\\Theming\\Jobs\\MigrateBackgroundImages, arguments: Array\n(\n    [stage] => prepare\n)\n)","exception":{},"CustomMessage":"Error while running background job (class: OCA\\Theming\\Jobs\\MigrateBackgroundImages, arguments: Array\n(\n    [stage] => prepare\n)\n)"}}
{"reqId":"77El8M86ecygJ8Lyq2vh","level":3,"time":"2023-03-03T04:15:12+00:00","remoteAddr":"","user":"--","app":"richdocuments","method":"","url":"--","message":"Failed to fetch the Collabora capabilities endpoint: cURL error 7: Failed to connect to cloud.aslanfrench.work port 443 after 11 ms: Connection refused (see https://curl.haxx.se/libcurl/c/libcurl-errors.html) for https://cloud.aslanfrench.work/hosting/capabilities","userAgent":"--","version":"25.0.4.1","exception":{"Exception":"GuzzleHttp\\Exception\\ConnectException","Message":"cURL error 7: Failed to connect to cloud.aslanfrench.work port 443 after 11 ms: Connection refused (see https://curl.haxx.se/libcurl/c/libcurl-errors.html) for https://cloud.aslanfrench.work/hosting/capabilities","Code":0,"Trace":[{"file":"/var/www/html/3rdparty/guzzlehttp/guzzle/src/Handler/CurlFactory.php","line":158,"function":"createRejection","class":"GuzzleHttp\\Handler\\CurlFactory","type":"::","args":[["GuzzleHttp\\Handler\\EasyHandle",["GuzzleHttp\\Psr7\\Stream"],[],null,"*** sensitive parameters replaced ***","*** sensitive parameters replaced ***",7,null,null],[7,"Failed to connect to cloud.aslanfrench.work port 443 after 11 ms: Connection refused",0,"https://cloud.aslanfrench.work/hosting/capabilities",null,"And 36 more entries, set log level to debug to see all entries"]]},{"file":"/var/www/html/3rdparty/guzzlehttp/guzzle/src/Handler/CurlFactory.php","line":110,"function":"finishError","class":"GuzzleHttp\\Handler\\CurlFactory","type":"::","args":[["GuzzleHttp\\Handler\\CurlHandler"],["GuzzleHttp\\Handler\\EasyHandle",["GuzzleHttp\\Psr7\\Stream"],[],null,"*** sensitive parameters replaced ***","*** sensitive parameters replaced ***",7,null,null],["GuzzleHttp\\Handler\\CurlFactory"]]},{"file":"/var/www/html/3rdparty/guzzlehttp/guzzle/src/Handler/CurlHandler.php","line":47,"function":"finish","class":"GuzzleHttp\\Handler\\CurlFactory","type":"::","args":[["GuzzleHttp\\Handler\\CurlHandler"],["GuzzleHttp\\Handler\\EasyHandle",["GuzzleHttp\\Psr7\\Stream"],[],null,"*** sensitive parameters replaced ***","*** sensitive parameters replaced ***",7,null,null],["GuzzleHttp\\Handler\\CurlFactory"]]},{"file":"/var/www/html/lib/private/Http/Client/DnsPinMiddleware.php","line":113,"function":"__invoke","class":"GuzzleHttp\\Handler\\CurlHandler","type":"->","args":["*** sensitive parameters replaced ***","*** sensitive parameters replaced ***"]},{"file":"/var/www/html/3rdparty/guzzlehttp/guzzle/src/PrepareBodyMiddleware.php","line":35,"function":"OC\\Http\\Client\\{closure}","class":"OC\\Http\\Client\\DnsPinMiddleware","type":"->","args":["*** sensitive parameters replaced ***"]},{"file":"/var/www/html/3rdparty/guzzlehttp/guzzle/src/Middleware.php","line":31,"function":"__invoke","class":"GuzzleHttp\\PrepareBodyMiddleware","type":"->","args":["*** sensitive parameters replaced ***","*** sensitive parameters replaced ***"]},{"file":"/var/www/html/3rdparty/guzzlehttp/guzzle/src/RedirectMiddleware.php","line":71,"function":"GuzzleHttp\\{closure}","class":"GuzzleHttp\\Middleware","type":"::","args":["*** sensitive parameters replaced ***"]},{"file":"/var/www/html/3rdparty/guzzlehttp/guzzle/src/Middleware.php","line":63,"function":"__invoke","class":"GuzzleHttp\\RedirectMiddleware","type":"->","args":["*** sensitive parameters replaced ***","*** sensitive parameters replaced ***"]},{"file":"/var/www/html/3rdparty/guzzlehttp/guzzle/src/HandlerStack.php","line":75,"function":"GuzzleHttp\\{closure}","class":"GuzzleHttp\\Middleware","type":"::","args":["*** sensitive parameters replaced ***"]},{"file":"/var/www/html/3rdparty/guzzlehttp/guzzle/src/Client.php","line":331,"function":"__invoke","class":"GuzzleHttp\\HandlerStack","type":"->","args":["*** sensitive parameters replaced ***","*** sensitive parameters replaced ***"]},{"file":"/var/www/html/3rdparty/guzzlehttp/guzzle/src/Client.php","line":168,"function":"transfer","class":"GuzzleHttp\\Client","type":"->","args":["*** sensitive parameters replaced ***","*** sensitive parameters replaced ***"]},{"file":"/var/www/html/3rdparty/guzzlehttp/guzzle/src/Client.php","line":187,"function":"requestAsync","class":"GuzzleHttp\\Client","type":"->","args":["get",["GuzzleHttp\\Psr7\\Uri"],["/mnt/ncdata/files_external/rootcerts.crt",45,[true],true,["GuzzleHttp\\HandlerStack"],"And 6 more entries, set log level to debug to see all entries"]]},{"file":"/var/www/html/lib/private/Http/Client/Client.php","line":218,"function":"request","class":"GuzzleHttp\\Client","type":"->","args":["get","https://cloud.aslanfrench.work/hosting/capabilities",["/mnt/ncdata/files_external/rootcerts.crt",45,[true],["Nextcloud Server Crawler","gzip"],true]]},{"file":"/var/www/html/custom_apps/richdocuments/lib/Service/CapabilitiesService.php","line":136,"function":"get","class":"OC\\Http\\Client\\Client","type":"->","args":["https://cloud.aslanfrench.work/hosting/capabilities",[45,[true]]]},{"file":"/var/www/html/custom_apps/richdocuments/lib/Backgroundjobs/ObtainCapabilities.php","line":41,"function":"refetch","class":"OCA\\Richdocuments\\Service\\CapabilitiesService","type":"->","args":[]},{"file":"/var/www/html/lib/private/BackgroundJob/Job.php","line":54,"function":"run","class":"OCA\\Richdocuments\\Backgroundjobs\\ObtainCapabilities","type":"->","args":[null]},{"file":"/var/www/html/lib/private/BackgroundJob/TimedJob.php","line":60,"function":"execute","class":"OC\\BackgroundJob\\Job","type":"->","args":[["OC\\BackgroundJob\\JobList"],["OC\\Log"]]},{"file":"/var/www/html/cron.php","line":152,"function":"execute","class":"OC\\BackgroundJob\\TimedJob","type":"->","args":[["OC\\BackgroundJob\\JobList"],["OC\\Log"]]}],"File":"/var/www/html/3rdparty/guzzlehttp/guzzle/src/Handler/CurlFactory.php","Line":210,"message":"Failed to fetch the Collabora capabilities endpoint: cURL error 7: Failed to connect to cloud.aslanfrench.work port 443 after 11 ms: Connection refused (see https://curl.haxx.se/libcurl/c/libcurl-errors.html) for https://cloud.aslanfrench.work/hosting/capabilities","exception":{},"CustomMessage":"Failed to fetch the Collabora capabilities endpoint: cURL error 7: Failed to connect to cloud.aslanfrench.work port 443 after 11 ms: Connection refused (see https://curl.haxx.se/libcurl/c/libcurl-errors.html) for https://cloud.aslanfrench.work/hosting/capabilities"}}
{"reqId":"QvbqO2MGOmALg7WIe1dg","level":3,"time":"2023-03-03T04:20:10+00:00","remoteAddr":"","user":"--","app":"core","method":"","url":"--","message":"Error while running background job (class: OCA\\Theming\\Jobs\\MigrateBackgroundImages, arguments: Array\n(\n    [stage] => prepare\n)\n)","userAgent":"--","version":"25.0.4.1","exception":{"Exception":"OCP\\Files\\NotFoundException","Message":"/appdata_occp760ruwjg/theming/global","Code":0,"Trace":[{"function":"get","class":"OC\\Files\\Node\\Root","type":"->","args":["/appdata_occp760ruwjg/theming/global"]},{"file":"/var/www/html/lib/private/Files/Node/LazyFolder.php","line":72,"function":"call_user_func_array","args":[[["OC\\Files\\Node\\Root"],"get"],["appdata_occp760ruwjg/theming/global"]]},{"file":"/var/www/html/lib/private/Files/Node/LazyFolder.php","line":149,"function":"__call","class":"OC\\Files\\Node\\LazyFolder","type":"->","args":["get",["appdata_occp760ruwjg/theming/global"]]},{"file":"/var/www/html/lib/private/Files/AppData/AppData.php","line":132,"function":"get","class":"OC\\Files\\Node\\LazyFolder","type":"->","args":["appdata_occp760ruwjg/theming/global"]},{"file":"/var/www/html/apps/theming/lib/Jobs/MigrateBackgroundImages.php","line":168,"function":"getFolder","class":"OC\\Files\\AppData\\AppData","type":"->","args":["global"]},{"file":"/var/www/html/apps/theming/lib/Jobs/MigrateBackgroundImages.php","line":100,"function":"storeUserIdsToProcess","class":"OCA\\Theming\\Jobs\\MigrateBackgroundImages","type":"->","args":[[]]},

Additional information

having some bugs with uploading the full log file from the server so I had to cut it off.

joshtrichards commented 11 months ago

I'm unclear from your report:

I would expect that once I turned on auto upload it would upload all the stuff that was in the folders already.

Depends on your settings.

Autoupload appeared to be working. It went through a whole bunch of uploading of the already existing folders and stuff.

The only way to really know would be to analyze your server logs and device logs from during this time period.

github-actions[bot] commented 10 months ago

This bug report did not receive an update in the last 4 weeks. Please take a look again and update the issue with new details, otherwise the issue will be automatically closed in 2 weeks. Thank you!

jcklpe commented 10 months ago

It's been so long since this happened that I'm not sure what the issue was. My memory is that I just shut down the auto upload stuff. And I'm now having more fundamental problems with my server that I am having trouble diagnosing. So I will close that until I get the other stuff figured out.