Closed livier closed 1 year ago
Please provide browser logs and Nextcloud logs, we can't guess what's the issue without them.
Hello all. I have the same problem after I gave Nextcloud the update. Since then, I can see the calendar as admin, but not as user. My update was from 21.1 to 22.2. Before that, I updated all the apps. At the moment, I am forced to go back to the previous version. I hope there will be a solution soon.
I hope there will be a solution soon.
Please provide browser logs and Nextcloud logs, we can't guess what's the issue without them.
I wanted to give some quick feedback on my calendar issue. It turns out that only one account is affected, because even the recovery from tonight, the error knows. So I thought about what I changed and found out that it must have happened when I switched from one IPhone to another. It seems that two devices with twice the same access to the app password wanted to exchange the data. A recovery does not seem to be possible because it was too many days ago. That's how you learn from your mistakes.
Log file when spin ... https://cloud.penserpouragir.org/index.php/s/HrBMyRSHNP3gEin Hope it will help
Logs on server :
{"reqId":"lGV3JIe6krSMbImtoyje","level":3,"time":"2021-12-11T17:04:27+00:00","remoteAddr":"198.254.235.101","user":"atlantis","app":"deck","method":"PROPFIND","url":"/remote.php/dav/calendars/atlantis/","message":"Failed to get circle details when building ACL","userAgent":"Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:93.0) Gecko/20100101 Firefox/93.0","version":"22.2.3.0","exception":{"Exception":"OCA\\Circles\\Exceptions\\CircleNotFoundException","Message":"Circle not found","Code":404,"Trace":[{"file":"/var/www/nextcloud/apps/circles/lib/Db/CircleRequest.php","line":263,"function":"getItemFromRequest","class":"OCA\\Circles\\Db\\CircleRequestBuilder","type":"->","args":[{"__class__":"OCA\\Circles\\Db\\CoreQueryBuilder"}]},{"file":"/var/www/nextcloud/apps/circles/lib/Service/CircleService.php","line":459,"function":"getCircle","class":"OCA\\Circles\\Db\\CircleRequest","type":"->","args":["*** sensitive parameter replaced ***",{"__class__":"OCA\\Circles\\Model\\FederatedUser"},{"__class__":"OCA\\Circles\\Model\\Probes\\CircleProbe"}]},{"file":"/var/www/nextcloud/apps/circles/lib/Api/v1/Circles.php","line":194,"function":"getCircle","class":"OCA\\Circles\\Service\\CircleService","type":"->","args":["*** sensitive parameter replaced ***"]},{"file":"/var/www/nextcloud/apps/deck/lib/Db/BoardMapper.php","line":284,"function":"detailsCircle","class":"OCA\\Circles\\Api\\v1\\Circles","type":"::","args":["*** sensitive parameter replaced ***",true]},{"file":"/var/www/nextcloud/apps/deck/lib/Db/RelationalEntity.php","line":117,"function":"OCA\\Deck\\Db\\{closure}","class":"OCA\\Deck\\Db\\BoardMapper","type":"->","args":["*** sensitive parameters replaced 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to get circle details when building ACL"},"id":"61b4da1b5dcc6"}
{"reqId":"lGV3JIe6krSMbImtoyje","level":3,"time":"2021-12-11T17:04:27+00:00","remoteAddr":"198.254.235.101","user":"atlantis","app":"deck","method":"PROPFIND","url":"/remote.php/dav/calendars/atlantis/","message":"Failed to get circle details when building ACL","userAgent":"Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:93.0) Gecko/20100101 Firefox/93.0","version":"22.2.3.0","exception":{"Exception":"OCA\\Circles\\Exceptions\\CircleNotFoundException","Message":"Circle not found","Code":404,"Trace":[{"file":"/var/www/nextcloud/apps/circles/lib/Db/CircleRequest.php","line":263,"function":"getItemFromRequest","class":"OCA\\Circles\\Db\\CircleRequestBuilder","type":"->","args":[{"__class__":"OCA\\Circles\\Db\\CoreQueryBuilder"}]},{"file":"/var/www/nextcloud/apps/circles/lib/Service/CircleService.php","line":459,"function":"getCircle","class":"OCA\\Circles\\Db\\CircleRequest","type":"->","args":["*** sensitive parameter replaced 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to get circle details when building ACL"},"id":"61b4da1b5dbd6"}
{"reqId":"lGV3JIe6krSMbImtoyje","level":4,"time":"2021-12-11T17:04:27+00:00","remoteAddr":"198.254.235.101","user":"atlantis","app":"webdav","method":"PROPFIND","url":"/remote.php/dav/calendars/atlantis/","message":"Permission denied","userAgent":"Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:93.0) Gecko/20100101 Firefox/93.0","version":"22.2.3.0","exception":{"Exception":"OCA\\Deck\\NoPermissionException","Message":"Permission 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Hope this will be enought ... ;-)
up ... some users are unhappy Are the logs provided sufficient?
Is the issue fixed when you disable the Deck app (or at least the user unchecks "Show boards in calendar/tasks" in the Deck settings) ? Sounds like this integration is the issue, according to the above logs.
Is the issue fixed when you disable the Deck app (or at least the user unchecks "Show boards in calendar/tasks" in the Deck settings) ? Sounds like this integration is the issue, according to the above logs.
Might also be caused by the Circles app (or by the missing/disabled Circles app).
Indeed, and what's really strange is that the Circles app shouldn't be installed and enabled on Nextcloud 22+ (please remove it, circles are now handled in Contacts).
Indeed, and what's really strange is that the Circles app shouldn't be installed and enabled on Nextcloud 22+ (please remove it, circles are now handled in Contacts).
the back end is still handled by circles
I just tested ...
Other test
To me it sounds as if a Deck board (maybe named atlantis
) is shared with a circle that does not exist anymore. You might be able to figure out which circle is missing by looking at the unredacted log report.
It could be that removing the share to the missing circle circumvents the issue. Anyway, this must not break the Calendar app.
Anyway, this must not break the Calendar app.
For reference, it's a call to
https://domain.org/remote.php/dav/calendars/%user%/
which returns a 500 error with
<?xml version="1.0" encoding="utf-8"?><d:error xmlns:d="DAV:" xmlns:s="http://sabredav.org/ns">
<s:exception>OCA\\Deck\\NoPermissionException</s:exception>
<s:message>Permission denied</s:message>
</d:error>
which causes the endless spin. For this specific fix, see https://github.com/nextcloud/calendar/issues/3819
You might be able to figure out which circle is missing by looking at the unredacted log report.
Not so easy for me to do that ... see logs in the settings or extract log file from server ? And then serch for what sings of characters ?
I can disable Deck wihtout big probems here, So it would be solved for me Do you need me for others help and tests ?
Is the issue fixed when you disable the Deck app (or at least the user unchecks "Show boards in calendar/tasks" in the Deck settings) ?
Yess when unchecking the option, the calendar comes again
Hi, i have the same (or a very simular) issue, the issue occurs after update nextcloud.
Debian GNU/Linux 10 (buster) nextcloud version: 22.2.3.0 mariadb-server-10.3 1:10.3.31-0+deb10u1 apache2 2.4.38-3+deb10u6
i have 5 users here, admin and 3 users works fine. they can open their own and shared calendar in web-app.
affected is only 1 user and only the calendar-webapp. the calendar-grid is empty and the circle spin. no calendar-items shown. the connection from ipad/iphone works well.
i tried the following: circle-app: deaktivated same issue. deck-app: is not installed
open "https://domain.org/remote.php/dav/calendars/%user%/" in browser, seems ok. result: "This is the WebDAV interface. It can only be accessed by WebDAV clients such as the Nextcloud desktop sync client."
"./nextcloud/data/nextcloud.log", nothing happens while opening the calendar.
where can i find moe debug-infos and error-messages? if you can paste me a link to "howto-debug-nextcloud-calendar", this would be great. sorry, i cannot find intructions to debug.
maybe related https://github.com/nextcloud/calendar/issues/3823
Possible duplicate #3551
Possible duplicate #3551
There is a workaroud available. https://github.com/nextcloud/calendar/issues/3551#issuecomment-951755247
Fixed for me with 3.2.2
For me, the administrator, it works well. Different users complains on calendars not to come I checked one user on his account and computer, calendars do not come. The same said sometimes it arrive after a long moment, not a access question.
Steps to reproduce
As user, open the Agenda's page. Background comes, Calendars are waiting till the circles spins ....
Expected behaviour
Agendas page comes with the calendars expected
Actual behaviour
Background comes, Calendars are witing till the circles spins ....
Server configuration detail
Operating system: Linux 5.4.41-1-pve #1 SMP PVE 5.4.41-1 (Fri, 15 May 2020 15:06:08 +0200) x86_64
Webserver: Apache/2.4.25 (Debian) (apache2handler)
Database: mysql 10.3.30
PHP version:
7.3.29-1+0~20210701.86+debian9~1.gbp7ad6eb Modules loaded: Core, date, libxml, openssl, pcre, zlib, filter, hash, Reflection, SPL, sodium, session, standard, apache2handler, mysqlnd, PDO, xml, apcu, bcmath, calendar, ctype, curl, dom, mbstring, fileinfo, ftp, gd, gettext, gmp, iconv, imagick, intl, json, exif, mysqli, pdo_mysql, Phar, posix, readline, shmop, SimpleXML, sockets, sysvmsg, sysvsem, sysvshm, tokenizer, wddx, xmlreader, xmlwriter, xsl, zip, Zend OPcache
Nextcloud version: 22.2.3 - 22.2.3.0
Updated from an older Nextcloud/ownCloud or fresh install:
Where did you install Nextcloud from: unknown
Signing status
Array ( )List of activated apps
``` Enabled: - accessibility: 1.8.0 - activity: 2.15.0 - appointments: 1.11.4 - apporder: 0.13.0 - bruteforcesettings: 2.2.0 - calendar: 3.0.1 - circles: 22.1.1 - cloud_federation_api: 1.5.0 - contacts: 4.0.6 - contactsinteraction: 1.3.0 - cospend: 1.4.3 - dashboard: 7.2.0 - dav: 1.19.0 - deck: 1.5.5 - duplicatefinder: 0.0.13 - encryption: 2.10.0 - external: 3.9.0 - federatedfilesharing: 1.12.0 - federation: 1.12.0 - files: 1.17.0 - files_downloadactivity: 1.11.1 - files_pdfviewer: 2.3.1 - files_sharing: 1.14.0 - files_trackdownloads: 1.11.0 - files_trashbin: 1.12.0 - files_versions: 1.15.0 - files_videoplayer: 1.11.0 - forms: 2.4.0 - impersonate: 1.9.0 - issuetemplate: 0.7.0 - logreader: 2.7.0 - lookup_server_connector: 1.10.0 - mail: 1.11.0 - maps: 0.1.9 - nextcloud_announcements: 1.11.0 - notifications: 2.10.1 - oauth2: 1.10.0 - password_policy: 1.12.0 - phonetrack: 0.6.9 - photos: 1.4.0 - polls: 3.3.0 - privacy: 1.6.0 - provisioning_api: 1.12.0 - richdocuments: 4.2.3 - serverinfo: 1.12.0 - settings: 1.4.0 - sharebymail: 1.12.0 - spreed: 12.1.2 - survey_client: 1.10.0 - systemtags: 1.12.0 - tasks: 0.14.2 - text: 3.3.0 - theming: 1.13.0 - theming_customcss: 1.10.0 - twofactor_backupcodes: 1.11.0 - unsplash: 1.2.4 - updatenotification: 1.12.0 - user_status: 1.2.0 - viewer: 1.6.0 - weather_status: 1.2.0 - workflowengine: 2.4.0 Disabled: - admin_audit - comments - extract - files_accesscontrol - files_external - files_mindmap - files_rightclick - firstrunwizard - groupfolders - quickaccesssorting - recommendations - support - twofactor_totp - user_ldap - workflow_pdf_converter ```Configuration (config/config.php)
``` { "instanceid": "***REMOVED SENSITIVE VALUE***", "passwordsalt": "***REMOVED SENSITIVE VALUE***", "secret": "***REMOVED SENSITIVE VALUE***", "trusted_domains": [ "cloud.lanuee.org", "cloud.penserpouragir.org" ], "overwrite.cli.url": "https:\/\/cloud.penserpouragir.org", "Overwriteprotocol": "https", "dbtype": "mysql", "version": "22.2.3.0", "dbname": "***REMOVED SENSITIVE VALUE***", "dbhost": "***REMOVED SENSITIVE VALUE***", "dbport": "", "dbtableprefix": "oc_", "dbuser": "***REMOVED SENSITIVE VALUE***", "dbpassword": "***REMOVED SENSITIVE VALUE***", "default_language": "fr", "default_phone_region": "CA", "installed": true, "loglevel": 0, "log_type": "file", "logfile": "\/var\/log\/nextcloud.log", "log_rotate_size": 52428800, "maintenance": false, "mail_from_address": "***REMOVED SENSITIVE VALUE***", "mail_smtpmode": "smtp", "mail_smtpauthtype": "LOGIN", "mail_domain": "***REMOVED SENSITIVE VALUE***", "mail_smtpsecure": "tls", "mail_smtpauth": 1, "mail_smtphost": "***REMOVED SENSITIVE VALUE***", "mail_smtpname": "***REMOVED SENSITIVE VALUE***", "mail_smtppassword": "***REMOVED SENSITIVE VALUE***", "mail_smtpport": "587", "theme": "", "updater.release.channel": "stable", "datadirectory": "***REMOVED SENSITIVE VALUE***", "skeletondirectory": "\/var\/nextcloud-data\/xskeleton", "mysql.utf8mb4": true, "memcache.local": "\\OC\\Memcache\\APCu", "encryption.legacy_format_support": false, "encryption.key_storage_migrated": false, "enable_previews": true, "preview_max_x": 4096, "preview_max_y": 4096, "preview_max_filesize_image": 50, "enabledPreviewProviders": [ "OC\\Preview\\PNG", "OC\\Preview\\JPEG", "OC\\Preview\\GIF", "OC\\Preview\\HEIC", "OC\\Preview\\BMP", "OC\\Preview\\XBitmap", "OC\\Preview\\MP3", "OC\\Preview\\TXT", "OC\\Preview\\MarkDown", "OC\\Preview\\OpenDocument", "OC\\Preview\\Krita", "OC\\Preview\\PDF" ], "app_install_overwrite": [ "issuetemplate" ] } ```Are you using external storage, if yes which one: local/smb/sftp/...
Are you using encryption:
Are you using an external user-backend, if yes which one: LDAP/ActiveDirectory/Webdav/...
Client configuration
Browser: Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:93.0) Gecko/20100101 Firefox/93.0
Operating system:
Logs
Web server error log
``` Insert your web server log here ```Nextcloud log
``` More than 70 Mo ```Browser log