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nextcloud / calendar

📆 Calendar app for Nextcloud
https://apps.nextcloud.com/apps/calendar
GNU Affero General Public License v3.0
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Thunderbird calendar with Nextcloud sync: error message on dismissing reminder #4416

Open KiaraGrouwstra opened 2 years ago

KiaraGrouwstra commented 2 years ago

Steps to reproduce

Expected behavior

the reminder is dismissed

Actual behaviour

I get an error message from Thunderbird saying "This item has recently been changed on the server. Submitting your changes will overwrite the changes made on the server." Options are: "Discard my changes and reload" "Submit my changes anyway"

Both options result in nothing much happening.

Calendar app version

3.4.2

CalDAV-clients used

Thunderbird calendar

Browser

n/a

Client operating system

Arch Linux

Server operating system

Debian

Web server

No response

Database engine version

No response

PHP engine version

No response

Nextcloud version

23.0.5

Updated from an older installed version or fresh install

No response

List of activated apps

Enabled:
  - accessibility: 1.9.0
  - activity: 2.15.0
  - announcementcenter: 6.3.1
  - bruteforcesettings: 2.4.0
  - calendar: 3.4.2
  - circles: 23.1.1
  - cloud_federation_api: 1.6.0
  - collectives: 1.4.2
  - comments: 1.13.0
  - contacts: 4.2.0
  - contactsinteraction: 1.4.0
  - dashboard: 7.3.0
  - dav: 1.21.0
  - deck: 1.6.3
  - encryption: 2.11.0
  - external: 3.10.2
  - federatedfilesharing: 1.13.0
  - federation: 1.13.0
  - files: 1.18.0
  - files_external: 1.15.0
  - files_pdfviewer: 2.4.0
  - files_rightclick: 1.2.0
  - files_sharing: 1.15.0
  - files_trashbin: 1.13.0
  - files_versions: 1.16.0
  - files_videoplayer: 1.12.0
  - firstrunwizard: 2.12.0
  - forms: 2.5.1
  - groupfolders: 11.1.5
  - integration_gitlab: 1.0.3
  - logreader: 2.8.0
  - lookup_server_connector: 1.11.0
  - mail: 1.13.7
  - nextcloud_announcements: 1.12.0
  - notes: 4.4.0
  - notifications: 2.11.1
  - oauth2: 1.11.0
  - password_policy: 1.13.0
  - photos: 1.5.0
  - privacy: 1.7.0
  - provisioning_api: 1.13.0
  - richdocuments: 5.0.6
  - richdocumentscode: 22.5.502
  - serverinfo: 1.13.0
  - settings: 1.5.0
  - sharebymail: 1.13.0
  - spreed: 13.0.7
  - systemtags: 1.13.0
  - tasks: 0.14.4
  - text: 3.4.1
  - theming: 1.14.0
  - twofactor_backupcodes: 1.12.0
  - twofactor_totp: 6.4.0
  - updatenotification: 1.13.0
  - user_ldap: 1.13.1
  - user_status: 1.3.1
  - viewer: 1.7.0
  - weather_status: 1.3.0
  - workflowengine: 2.5.0

Nextcloud configuration

{
    "system": {
        "passwordsalt": "***REMOVED SENSITIVE VALUE***",
        "secret": "***REMOVED SENSITIVE VALUE***",
        "trusted_domains": [
            "localhost",
            "cloud.bij1.org"
        ],
        "datadirectory": "***REMOVED SENSITIVE VALUE***",
        "dbtype": "pgsql",
        "version": "23.0.5.1",
        "overwrite.cli.url": "http:\/\/localhost",
        "dbname": "***REMOVED SENSITIVE VALUE***",
        "dbhost": "***REMOVED SENSITIVE VALUE***",
        "dbport": "",
        "dbtableprefix": "oc_",
        "dbuser": "***REMOVED SENSITIVE VALUE***",
        "dbpassword": "***REMOVED SENSITIVE VALUE***",
        "installed": true,
        "instanceid": "***REMOVED SENSITIVE VALUE***",
        "default_language": "nl",
        "default_locale": "nl_NL",
        "overwriteprotocol": "https",
        "debug": "true",
        "default_phone_region": "NL",
        "memcache.local": "\\OC\\Memcache\\Redis",
        "memcache.distributed": "\\OC\\Memcache\\Redis",
        "memcache.locking": "\\OC\\Memcache\\Redis",
        "redis": {
            "host": "***REMOVED SENSITIVE VALUE***",
            "port": "6379"
        },
        "mail_smtpmode": "smtp",
        "mail_smtphost": "***REMOVED SENSITIVE VALUE***",
        "mail_smtpport": "587",
        "mail_smtpsecure": "tls",
        "mail_domain": "***REMOVED SENSITIVE VALUE***",
        "mail_user": "nextcloud",
        "mail_from": "nextcloud",
        "mail_sendmailmode": "smtp",
        "mail_smtpauth": 1,
        "mail_smtpauthtype": "PLAIN",
        "mail_from_address": "***REMOVED SENSITIVE VALUE***",
        "mail_smtpname": "***REMOVED SENSITIVE VALUE***",
        "mail_smtppassword": "***REMOVED SENSITIVE VALUE***",
        "maintenance": false,
        "theme": "",
        "loglevel": 2,
        "ldapProviderFactory": "OCA\\User_LDAP\\LDAPProviderFactory",
        "updater.secret": "***REMOVED SENSITIVE VALUE***"
    }
}

Web server error log

2022/08/10 05:17:27 [crit] 2042498#2042498: *522910 SSL_do_handshake() failed (SSL: error:141CF06C:SSL routines:tls_parse_ctos_key_share:bad key share) while SSL handshaking, client: 94.102.49.190, server: 0.0.0.0:443

Log file

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Browser log

n/a

Additional info

I am pretty sure the error message appears in mistake, as the item cannot have changed on the server. I don't have the web interface open and it appears even if the other calendar clients (e.g. phone) are offline.

Is there any way to avoid the error message?

p.s.: this issue was also posted on Reddit last year.

nawordar commented 2 years ago

I leave my computer at the lock screen at work and the same happens every morning. It shows all the reminders that I had already dismissed on my phone and when I press "Discard all", I get the mentioned error message. After I press "Discard my changes and reload" everything works fine. The problem doesn't occur with the company's Zimbra calendar.

The proposed solution from that Reddit thread — unsubscribing and subscribing again — doesn't work for me.

schymans commented 1 month ago

I have the same problem, with the addition that it takes ages until the error message appears and/or the reminder closes and Thunderbird becomes functional again. Is this a Nextcloud or a Thunderbird problem?