no option to create appointments anymore

[rototom]

Steps to reproduce

click on "create appointment" (or something like this)

Expected behavior

form opens to edit details of appointment

Actual behaviour

no option to create one

Calendar app version

4.7.6

CalDAV-clients used

No response

Browser

Firefox, Safari

Client operating system

Macos, Windows

Server operating system

No response

Web server

Other

Database engine version

MySQL

PHP engine version

None

Nextcloud version

28.0.6

Updated from an older installed version or fresh install

Updated from an older version

List of activated apps

Enabled:
  - activity: 2.20.0
  - admin_audit: 1.18.0
  - assistant: 1.1.0
  - bruteforcesettings: 2.8.0
  - calendar: 4.7.6
  - calendar_resource_management: 0.7.0
  - circles: 28.0.0
  - cloud_federation_api: 1.11.0
  - comments: 1.18.0
  - contacts: 5.5.3
  - contactsinteraction: 1.9.0
  - dashboard: 7.8.0
  - dav: 1.29.1
  - deck: 1.12.2
  - federatedfilesharing: 1.18.0
  - files: 2.0.0
  - files_automatedtagging: 1.18.0
  - files_external: 1.20.0
  - files_mindmap: 0.0.30
  - files_pdfviewer: 2.9.0
  - files_reminders: 1.1.0
  - files_sharing: 1.20.0
  - files_trashbin: 1.18.0
  - files_versions: 1.21.0
  - flow_notifications: 1.8.0
  - forms: 4.2.4
  - groupfolders: 16.0.7
  - impersonate: 1.15.0
  - integration_openai: 2.0.1
   - lookup_server_connector: 1.16.0
  - mail: 3.7.1
  - memories: 7.3.1
  - notes: 4.10.0
  - notifications: 2.16.0
  - notify_push: 0.6.12
  - oauth2: 1.16.3
  - password_policy: 1.18.0
  - passwords: 2024.6.20-build5519
  - privacy: 1.12.0
  - provisioning_api: 1.18.0
  - recognize: 6.1.1
  - recommendations: 2.0.0
  - registertocontact: 0.0.1
  - registration: 2.4.0
  - related_resources: 1.3.0
   - richdocuments: 8.3.8
  - settings: 1.10.1
  - sharebymail: 1.18.0
   - spreed: 18.0.8
  - support: 1.11.1
  - survey_client: 1.16.0
   - systemtags: 1.18.0
  - tables: 0.7.3
  - tasks: 0.16.0
  - text: 3.9.1
   - theming: 2.3.0
  - twofactor_backupcodes: 1.17.0
  - twofactor_email: 2.7.4
  - twofactor_nextcloud_notification: 3.9.0
  - twofactor_reminder: 1.1.0
  - twofactor_totp: 10.0.0-beta.2
   - twofactor_webauthn: 1.4.0
  - updatenotification: 1.18.0
  - user_status: 1.8.1
  - viewer: 2.2.0
  - weather_status: 1.8.0
  - workflow_pdf_converter: 1.13.0
  - workflowengine: 2.10.0
 Disabled:
  - announcementcenter: 6.8.1 (installed 6.8.1)
  - appointments: 2.1.4 (installed 2.1.4)
  - call_summary_bot: 1.1.1 (installed 1.1.1)
  - collectives: 2.12.0 (installed 2.12.0)
  - context_chat: 2.1.2 (installed 2.1.2)
  - encryption: 2.16.0
  - external: 5.3.1 (installed 5.3.1)
  - federation: 1.18.0 (installed 1.17.0)
  - files_markdown: 2.4.1 (installed 2.4.1)
  - files_rightclick: 0.15.1 (installed 0.15.1)
   - firstrunwizard: 2.17.0 (installed 2.16.0)
  - gptfreeprompt: 1.0.2 (installed 1.0.2)
  - gpxpod: 5.0.18 (installed 5.0.18)
  - integration_deepl: 1.1.3 (installed 1.1.3)
  - journal: 0.0.5-a1 (installed 0.0.5-a1)
  - logreader: 2.13.0 (installed 2.12.0)
   - maps: 1.4.0 (installed 1.4.0)
  - nextcloud_announcements: 1.17.0 (installed 1.17.0)
   - pandoc: 0.7.0 (installed 0.7.0)
  - photos: 2.4.0 (installed 2.4.0)
  - polls: 7.1.1 (installed 7.1.1)
   - printer: 0.0.5 (installed 0.0.5)
  - riotchat: 0.17.3 (installed 0.17.3)
  - serverinfo: 1.18.0 (installed 1.18.0)
   - sharelisting: 1.2.0 (installed 1.2.0)
  - social: 0.6.1 (installed 0.6.1)
   - solitaire: 1.0.0 (installed 1.0.0)
  - suspicious_login: 6.0.0
   - talk_matterbridge: 1.28.0-0 (installed 1.28.0-0)
  - timemanager: 0.3.14 (installed 0.3.14)
  - user_ldap: 1.19.0
  - workflow_ocr: 1.28.1 (installed 1.28.1)

Nextcloud configuration

No response

Web server error log

No response

Log file

No response

Browser log

No response

Additional info

No response

[miaulalala]

Do you mean this?

[rototom]

Exactly

[miaulalala]

Can you please check your config to see if disableAppointments is set?

[rototom]

It’s a hetzner storageshare so I don’t have access to the config directly. But it used to work quite good and I don’t think they set it off.

[miaulalala]

Can you inquire with their support?

[rototom]

I did, but they didnt find anything.

[miaulalala]

Do you have access to the logs?

[rototom]

Found the config.php: { "skeletondirectory": "\/var\/www\/html\/themes\/hetzner\/skeleton", "simpleSignUpLink.shown": false, "blacklisted_files": [], "memcache.local": "\\OC\\Memcache\\APCu", "appstoreurl": "https:\/\/apps.your-storageshare.de", "allow_local_remote_servers": true, "apps_paths": [ { "path": "\/var\/www\/html\/apps", "url": "\/apps", "writable": false }, { "path": "\/var\/www\/html\/custom_apps", "url": "\/custom_apps", "writable": true } ], "files_external_allow_create_new_local": false, "loglevel": 2, "log_type": "syslog", "updatechecker": false, "updater.server.url": "***REMOVED SENSITIVE VALUE***", "updater.release.channel": "beta", "passwordsalt": "***REMOVED SENSITIVE VALUE***", "secret": "***REMOVED SENSITIVE VALUE***", "datadirectory": "***REMOVED SENSITIVE VALUE***", "dbtype": "mysql", "version": "28.0.6.1", "overwrite.cli.url": "https:\/\/nx50270.your-storageshare.de", "dbname": "***REMOVED SENSITIVE VALUE***", "dbhost": "***REMOVED SENSITIVE VALUE***", "dbport": "", "dbtableprefix": "oc_", "mysql.utf8mb4": true, "dbuser": "***REMOVED SENSITIVE VALUE***", "dbpassword": "***REMOVED SENSITIVE VALUE***", "installed": true, "instanceid": "***REMOVED SENSITIVE VALUE***", "default_language": "de", "default_locale": "de", "default_phone_region": "DE", "mail_smtpmode": "smtp", "mail_smtpauthtype": "LOGIN", "mail_smtphost": "***REMOVED SENSITIVE VALUE***", "mail_from_address": "***REMOVED SENSITIVE VALUE***", "mail_domain": "***REMOVED SENSITIVE VALUE***", "syslog_tag": "nextcloud-123456789", "upgrade.disable-web": true, "templatedirectory": "\/var\/www\/html\/core\/skeleton\/Templates\/", "enabledPreviewProviders": [ "OC\\Preview\\PNG", "OC\\Preview\\JPEG", "OC\\Preview\\GIF", "OC\\Preview\\BMP", "OC\\Preview\\XBitmap", "OC\\Preview\\MP3", "OC\\Preview\\TXT", "OC\\Preview\\MarkDown", "OC\\Preview\\OpenDocument", "OC\\Preview\\Krita", "OC\\Preview\\HEIC" ], "activity_expire_days": "31", "redis": { "host": "***REMOVED SENSITIVE VALUE***", "port": "6379", "timeout": "1.5", "dbindex": "0" }, "filelocking.enabled": true, "memcache.locking": "\\OC\\Memcache\\Redis", "memcache.distributed": "\\OC\\Memcache\\Redis", "app_install_overwrite": [ "printer", "files_rightclick", "twofactor_reminder", "talk_matterbridge", "mindmap_app" ], "twofactor_enforced": "false", "twofactor_enforced_groups": [], "twofactor_enforced_excluded_groups": [], "maintenance": false, "maintenance_window_start": 23, "davstorage.request_timeout": 10800, "mail_sendmailmode": "smtp", "mail_smtpport": "587", "mail_smtpauth": 1, "mail_smtpname": "***REMOVED SENSITIVE VALUE***", "mail_smtppassword": "***REMOVED SENSITIVE VALUE***", "memories.exiftool": "\/var\/www\/html\/custom_apps\/memories\/bin-ext\/exiftool-amd64-glibc", "memories.vod.path": "\/var\/www\/html\/custom_apps\/memories\/bin-ext\/go-vod-amd64", "trusted_domains": [] ] }

[rototom]

Are there any dependencies to this feature to work, which I may have disabled or so?

[miaulalala]

No it's all integrated into the calendar app. If you have any logs, could you check for "appointment" or "booking" as a string?

[miaulalala]

Oh do you have an email address set for the user account? If not, then the appointments feature won't work.

[rototom]

email is set, im waiting for hetzner for the logs.

[rototom]

Deactivating assistant solves this for me. Thank you!