I recently submitted an issue (#30 ) where my call summary bot was not working. The issue was closed after some bug was identified but the fix did not help me and I am trying to completely remove the call summary bot from my server so I can try to reinstall it fresh.
I am attaching various screencaps showing my current status. Please let me know what steps I can take to troubleshoot this and hopefully reinstall the bot fresh.
Screencap 1: showing the call summary bot is not installed per NC Apps
Screencap 2: showing the talk bot list per OCC, bot sure if it matters but note the bots go from 1-8 and then repeat starting at 17
Screencap 3: showing the talk bot list details per OCC; note that the first set of bots are for an older server (signal.) which existed before a migration; the current server is cloud.;
Screencap 4: detailed lost continued
Screencap 5: call summary bot commands not recognized in OCC
I recently submitted an issue (#30 ) where my call summary bot was not working. The issue was closed after some bug was identified but the fix did not help me and I am trying to completely remove the call summary bot from my server so I can try to reinstall it fresh.
I am attaching various screencaps showing my current status. Please let me know what steps I can take to troubleshoot this and hopefully reinstall the bot fresh.
Screencap 1: showing the call summary bot is not installed per NC Apps
Screencap 2: showing the talk bot list per OCC, bot sure if it matters but note the bots go from 1-8 and then repeat starting at 17
Screencap 3: showing the talk bot list details per OCC; note that the first set of bots are for an older server (signal.) which existed before a migration; the current server is cloud.;
Screencap 4: detailed lost continued
Screencap 5: call summary bot commands not recognized in OCC