nextcloud / contacts

📇 Contacts app for Nextcloud
https://apps.nextcloud.com/apps/contacts
GNU Affero General Public License v3.0
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[Bug]: Problem using SIP client when dialing from contacts #3841

Open mf-in-mun opened 4 months ago

mf-in-mun commented 4 months ago

⚠️ This issue respects the following points: ⚠️

Bug description

When I'm trying to call a contact from Nextcloud using a Microsip softphone I will mostly end up with an error unknown number. image

Every time the number contains blancs these will be escaped: NC2803_01

When I'm looking at the devtools I can see a href with a tel: link containing blancs, which will be escaped: image

NO! It's not a good idea formatting that phone number manually without any blancs. Typically there are localisation rules specified in some national standards. In Germany it's the DIN 5008. Outlook for example is formatting phone numbers automatically according to those localisation rules.

Steps to reproduce

  1. Microsip must be installed and must be configured as app for the tel: link.
  2. Just open contacts in Nextcloud.
  3. Choose a contact
  4. Choose a phone number
  5. Click on the Dial-Icon respectively the dial-link.

Expected behavior

Please remove the blancs from the <a ..... href tel:+49 123 456789 .....> tag.

In my opinion this must be done during loading the data.

Again... NO! It's not a good idea formatting that phone number manually without any blancs. Typically there are localisation rules specified in some national standards. In Germany it's the DIN 5008. Outlook for example is formatting phone numbers automatically according to those localisation rules.

Installation method

Community Docker image

Nextcloud Server version

28

Operating system

Other

PHP engine version

PHP 8.2

Web server

Nginx

Database engine version

PostgreSQL

Is this bug present after an update or on a fresh install?

Updated from a MINOR version (ex. 22.1 to 22.2)

Are you using the Nextcloud Server Encryption module?

None

What user-backends are you using?

Configuration report

{
    "system": {
        "memcache.local": "\\OC\\Memcache\\APCu",
        "apps_paths": [
            {
                "path": "\/var\/www\/html\/apps",
                "url": "\/apps",
                "writable": false
            },
            {
                "path": "\/var\/www\/html\/custom_apps",
                "url": "\/custom_apps",
                "writable": true
            }
        ],
        "memcache.distributed": "\\OC\\Memcache\\Redis",
        "memcache.locking": "\\OC\\Memcache\\Redis",
        "redis": {
            "host": "***REMOVED SENSITIVE VALUE***",
            "password": "***REMOVED SENSITIVE VALUE***",
            "port": 0
        },
        "passwordsalt": "***REMOVED SENSITIVE VALUE***",
        "secret": "***REMOVED SENSITIVE VALUE***",
        "trusted_domains": [
            "localhost",
            "srv-nextcloud",
            "srv-nextcloud.fritz.box",
            "192.168.178.141"
        ],
        "datadirectory": "***REMOVED SENSITIVE VALUE***",
        "dbtype": "pgsql",
        "version": "28.0.3.2",
        "overwrite.cli.url": "http:\/\/localhost",
        "dbname": "***REMOVED SENSITIVE VALUE***",
        "dbhost": "***REMOVED SENSITIVE VALUE***",
        "dbport": "",
        "dbtableprefix": "oc_",
        "dbuser": "***REMOVED SENSITIVE VALUE***",
        "dbpassword": "***REMOVED SENSITIVE VALUE***",
        "installed": true,
        "instanceid": "***REMOVED SENSITIVE VALUE***",
        "mail_smtpmode": "smtp",
        "mail_sendmailmode": "smtp",
        "mail_from_address": "***REMOVED SENSITIVE VALUE***",
        "mail_domain": "***REMOVED SENSITIVE VALUE***",
        "mail_smtphost": "***REMOVED SENSITIVE VALUE***",
        "mail_smtpport": "25",
        "remember_login_cookie_lifetime": 1296000,
        "session_lifetime": 1440,
        "session_keepalive": false,
        "auto_logout": true,
        "default_phone_region": "DE",
        "enabledPreviewProviders": [
            "OC\\Preview\\MP3",
            "OC\\Preview\\TXT",
            "OC\\Preview\\MarkDown",
            "OC\\Preview\\OpenDocument",
            "OC\\Preview\\Krita",
            "OC\\Preview\\Imaginary"
        ],
        "preview_imaginary_url": "***REMOVED SENSITIVE VALUE***",
        "loglevel": 2,
        "theme": "",
        "maintenance": false,
        "trusted_proxies": "***REMOVED SENSITIVE VALUE***",
        "maintenance_window_start": 1
    },
    "apps": {
        "activity": {
            "types": "filesystem",
            "enabled": "yes",
            "installed_version": "2.20.0"
        },
        "backgroundjob": {
            "lastjob": "51"
        },
        "bookmarks": {
            "types": "",
            "enabled": "yes",
            "installed_version": "13.1.3"
        },
        "bruteForce": {
            "whitelist_1": "10.0.2.0\/24"
        },
        "bruteforcesettings": {
            "installed_version": "2.8.0",
            "types": "",
            "enabled": "yes"
        },
        "calendar": {
            "installed_version": "4.6.6",
            "types": "",
            "enabled": "yes"
        },
        "circles": {
            "types": "filesystem,dav",
            "enabled": "yes",
            "loopback_tmp_scheme": "http",
            "installed_version": "28.0.0-dev",
            "migration_22": "1",
            "migration_run": "0",
            "maintenance_run": "0",
            "maintenance_update": "{\"3\":1709713500,\"2\":1709716800,\"1\":1709717100}"
        },
        "cloud_federation_api": {
            "types": "filesystem",
            "enabled": "yes",
            "installed_version": "1.11.0"
        },
        "comments": {
            "types": "logging",
            "enabled": "yes",
            "installed_version": "1.18.0"
        },
        "contacts": {
            "installed_version": "5.5.2",
            "types": "dav",
            "enabled": "yes"
        },
        "contactsinteraction": {
            "types": "dav",
            "enabled": "yes",
            "installed_version": "1.9.0"
        },
        "core": {
            "installedat": "1673528138.8841",
            "vendor": "nextcloud",
            "public_webdav": "dav\/appinfo\/v1\/publicwebdav.php",
            "public_files": "files_sharing\/public.php",
            "backgroundjobs_mode": "cron",
            "oc.integritycheck.checker": "[]",
            "moveavatarsdone": "yes",
            "previewsCleanedUp": "1",
            "emailTestSuccessful": "1",
            "files_metadata_installed": "1",
            "lastupdateResult": "[]",
            "lastupdatedat": "1709707575",
            "files_metadata": "{\"photos-original_date_time\":{\"value\":null,\"type\":\"int\",\"indexed\":true,\"editPermission\":0},\"photos-size\":{\"value\":null,\"type\":\"array\",\"indexed\":false,\"editPermission\":0},\"photos-exif\":{\"value\":null,\"type\":\"array\",\"indexed\":false,\"editPermission\":0},\"photos-ifd0\":{\"value\":null,\"type\":\"array\",\"indexed\":false,\"editPermission\":0},\"files-live-photo\":{\"value\":null,\"type\":\"string\",\"indexed\":false,\"editPermission\":1},\"photos-gps\":{\"value\":null,\"type\":\"array\",\"indexed\":false,\"editPermission\":0},\"photos-place\":{\"value\":null,\"type\":\"string\",\"indexed\":true,\"editPermission\":0}}",
            "lastcron": "1709717100"
        },
        "dashboard": {
            "types": "",
            "enabled": "yes",
            "installed_version": "7.8.0"
        },
        "dav": {
            "types": "filesystem",
            "enabled": "yes",
            "installed_version": "1.29.1",
            "chunks_migrated": "1",
            "regeneratedBirthdayCalendarsForYearFix": "yes",
            "buildCalendarSearchIndex": "yes",
            "buildCalendarReminderIndex": "yes"
        },
        "deck": {
            "installed_version": "1.12.2",
            "enabled": "yes",
            "types": "dav"
        },
        "drawio": {
            "enabled": "yes",
            "installed_version": "3.0.2",
            "types": "filesystem"
        },
        "federatedfilesharing": {
            "types": "",
            "enabled": "yes",
            "installed_version": "1.18.0"
        },
        "federation": {
            "types": "authentication",
            "enabled": "yes",
            "installed_version": "1.18.0"
        },
        "files": {
            "types": "filesystem",
            "enabled": "yes",
            "installed_version": "2.0.0"
        },
        "files_pdfviewer": {
            "types": "",
            "enabled": "yes",
            "installed_version": "2.9.0"
        },
        "files_reminders": {
            "installed_version": "1.1.0",
            "types": "",
            "enabled": "yes"
        },
        "files_rightclick": {
            "types": "",
            "enabled": "no",
            "installed_version": "1.6.0"
        },
        "files_sharing": {
            "types": "filesystem",
            "enabled": "yes",
            "installed_version": "1.20.0"
        },
        "files_trashbin": {
            "types": "filesystem,dav",
            "enabled": "yes",
            "installed_version": "1.18.0"
        },
        "files_versions": {
            "types": "filesystem,dav",
            "enabled": "yes",
            "installed_version": "1.21.0"
        },
        "firstrunwizard": {
            "types": "logging",
            "enabled": "yes",
            "installed_version": "2.17.0"
        },
        "integration_onedrive": {
            "installed_version": "1.1.4",
            "types": "",
            "use_popup": "1",
            "enabled": "no"
        },
        "integration_openai": {
            "installed_version": "1.2.0",
            "types": "",
            "enabled": "yes"
        },
        "logreader": {
            "enabled": "yes",
            "types": "logging",
            "installed_version": "2.13.0"
        },
        "lookup_server_connector": {
            "types": "authentication",
            "enabled": "yes",
            "installed_version": "1.16.0"
        },
        "mail": {
            "installed_version": "3.5.7",
            "types": "",
            "enabled": "yes"
        },
        "news": {
            "enabled": "no",
            "types": "",
            "installed_version": "24.0.0"
        },
        "nextcloud_announcements": {
            "types": "logging",
            "enabled": "yes",
            "installed_version": "1.17.0",
            "pub_date": "Thu, 24 Oct 2019 00:00:00 +0200"
        },
        "notes": {
            "installed_version": "4.9.2",
            "types": "",
            "enabled": "yes"
        },
        "notifications": {
            "types": "logging",
            "enabled": "yes",
            "installed_version": "2.16.0"
        },
        "notify_push": {
            "base_endpoint": "https:\/\/srv-nextcloud.fritz.box\/push",
            "installed_version": "0.6.9",
            "cookie": "***REMOVED SENSITIVE VALUE***",
            "enabled": "yes",
            "types": "filesystem"
        },
        "oauth2": {
            "types": "authentication",
            "enabled": "yes",
            "installed_version": "1.16.3"
        },
        "password_policy": {
            "types": "authentication",
            "enabled": "yes",
            "installed_version": "1.18.0"
        },
        "photos": {
            "types": "dav,authentication",
            "enabled": "yes",
            "installed_version": "2.4.0",
            "lastPlaceMappedUser": "Swantje",
            "lastPlaceMappingDone": "true"
        },
        "privacy": {
            "types": "",
            "enabled": "yes",
            "installed_version": "1.12.0"
        },
        "provisioning_api": {
            "types": "prevent_group_restriction",
            "enabled": "yes",
            "installed_version": "1.18.0"
        },
        "recommendations": {
            "types": "",
            "enabled": "yes",
            "installed_version": "2.0.0"
        },
        "related_resources": {
            "types": "",
            "enabled": "yes",
            "installed_version": "1.3.0"
        },
        "serverinfo": {
            "types": "",
            "enabled": "yes",
            "installed_version": "1.18.0",
            "cached_count_storages": "4",
            "cached_count_filecache": "12901"
        },
        "settings": {
            "types": "",
            "enabled": "yes",
            "installed_version": "1.10.1"
        },
        "sharebymail": {
            "types": "filesystem",
            "enabled": "yes",
            "installed_version": "1.18.0"
        },
        "spreed": {
            "installed_version": "18.0.4",
            "types": "dav,prevent_group_restriction",
            "signaling_token_privkey_es256": "***REMOVED SENSITIVE VALUE***",
            "signaling_token_pubkey_es256": "***REMOVED SENSITIVE VALUE***",
            "has_reference_id": "yes",
            "project_access_invalidated": "1",
            "enabled": "yes"
        },
        "support": {
            "types": "session",
            "enabled": "yes",
            "installed_version": "1.11.0",
            "SwitchUpdaterServerHasRun": "yes"
        },
        "survey_client": {
            "types": "",
            "enabled": "yes",
            "installed_version": "1.16.0"
        },
        "systemtags": {
            "types": "logging",
            "enabled": "yes",
            "installed_version": "1.18.0"
        },
        "text": {
            "types": "dav",
            "enabled": "yes",
            "installed_version": "3.9.1"
        },
        "theming": {
            "types": "logging",
            "enabled": "yes",
            "installed_version": "2.3.0",
            "cachebuster": "3"
        },
        "twofactor_backupcodes": {
            "types": "",
            "enabled": "yes",
            "installed_version": "1.17.0"
        },
        "updatenotification": {
            "files_fulltextsearch": "27.0.1",
            "notify_push": "0.6.9",
            "types": "",
            "enabled": "yes",
            "installed_version": "1.18.0",
            "contacts": "5.5.2",
            "notes": "4.9.2",
            "calendar": "4.6.6",
            "mail": "3.5.7",
            "core": "28.0.3.2",
            "spreed": "18.0.4",
            "update_check_errors": "0",
            "fulltextsearch": "27.0.3",
            "related_resources": "1.0.4",
            "drawio": "2.1.4",
            "deck": "1.12.2",
            "news": "24.0.0",
            "fulltextsearch_elasticsearch": "27.0.4",
            "bookmarks": "13.1.3"
        },
        "user_status": {
            "types": "",
            "enabled": "yes",
            "installed_version": "1.8.1"
        },
        "viewer": {
            "types": "",
            "enabled": "yes",
            "installed_version": "2.2.0"
        },
        "weather_status": {
            "types": "",
            "enabled": "yes",
            "installed_version": "1.8.0"
        },
        "workflowengine": {
            "types": "filesystem",
            "enabled": "yes",
            "installed_version": "2.10.0"
        }
    }
}

List of activated Apps

Enabled:
  - activity: 2.20.0
  - bookmarks: 13.1.3
  - bruteforcesettings: 2.8.0
  - calendar: 4.6.6
  - circles: 28.0.0-dev
  - cloud_federation_api: 1.11.0
  - comments: 1.18.0
  - contacts: 5.5.2
  - contactsinteraction: 1.9.0
  - dashboard: 7.8.0
  - dav: 1.29.1
  - deck: 1.12.2
  - drawio: 3.0.2
  - federatedfilesharing: 1.18.0
  - federation: 1.18.0
  - files: 2.0.0
  - files_pdfviewer: 2.9.0
  - files_reminders: 1.1.0
  - files_sharing: 1.20.0
  - files_trashbin: 1.18.0
  - files_versions: 1.21.0
  - firstrunwizard: 2.17.0
  - integration_openai: 1.2.0
  - logreader: 2.13.0
  - lookup_server_connector: 1.16.0
  - mail: 3.5.7
  - nextcloud_announcements: 1.17.0
  - notes: 4.9.2
  - notifications: 2.16.0
  - notify_push: 0.6.9
  - oauth2: 1.16.3
  - password_policy: 1.18.0
  - photos: 2.4.0
  - privacy: 1.12.0
  - provisioning_api: 1.18.0
  - recommendations: 2.0.0
  - related_resources: 1.3.0
  - serverinfo: 1.18.0
  - settings: 1.10.1
  - sharebymail: 1.18.0
  - spreed: 18.0.4
  - support: 1.11.0
  - survey_client: 1.16.0
  - systemtags: 1.18.0
  - text: 3.9.1
  - theming: 2.3.0
  - twofactor_backupcodes: 1.17.0
  - updatenotification: 1.18.0
  - user_status: 1.8.1
  - viewer: 2.2.0
  - weather_status: 1.8.0
  - workflowengine: 2.10.0
Disabled:
  - admin_audit: 1.18.0
  - encryption: 2.16.0
  - files_external: 1.20.0
  - suspicious_login: 6.0.0
  - twofactor_totp: 10.0.0-beta.2
  - user_ldap: 1.19.0

Nextcloud Signing status

No response

Nextcloud Logs

There is no error, info or warning or whatever.

Additional info

[Server] Almalinux 9.3 Podman 4.6 Pod Nextcloud providing the necessary services

[Workstation] Win 11 23h2 with Vivaldi Browser, Outlook 2023 with CalDav-Synchronizer Fedora 39 with Vivaldi Browser, Thunderbird 1.15 Everything is uptodate.

solracsf commented 4 months ago

Moving to https://github.com/nextcloud/contacts