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nextcloud / deck

🗂 Kanban-style project & personal management tool for Nextcloud, similar to Trello
https://apps.nextcloud.com/apps/deck
GNU Affero General Public License v3.0
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Deck attachment problem #3102

Closed 4tler closed 3 years ago

4tler commented 3 years ago

Describe the bug Since our update from NC 21.0.1 to 21.0.2 yesterday, access to some attachments is no longer possible. Also in the Deck folder the files cannot be opened. Even the creator of the card or the system admin have no access.

-> If the attachment or share is removed from the card and reassigned, the problem persists. -> If the attachments are removed, they are still displayed in the card with the icon and the counter. -> If I upload the file again after deleting it the problem remains even if I rename it. -> If I take a completely new file, the opening of the attachment is possible.

To Reproduce Steps to reproduce the behavior:

  1. Go to '...'
  2. Click on '....'
  3. Scroll down to '....'
  4. See error

Expected behavior Use attachments like before the update.

Screenshots grafik

Client details:

Server details **Operating system**: Ubuntu 21.04 **Web server:** nginx/1.21.0 (fpm-fcgi) **Database:** mysql 10.5.10 **PHP version:** 7.4.18 Modules loaded: Core, date, libxml, openssl, pcre, zlib, filter, hash, Reflection, SPL, session, standard, sodium, cgi-fcgi, mysqlnd, PDO, xml, apcu, bcmath, bz2, calendar, ctype, curl, dom, mbstring, FFI, fileinfo, ftp, gd, gettext, gmp, iconv, igbinary, imagick, intl, json, ldap, exif, mysqli, pdo_mysql, apc, posix, readline, redis, shmop, SimpleXML, smbclient, sockets, sysvmsg, sysvsem, sysvshm, tokenizer, xmlreader, xmlwriter, xsl, zip, Phar, libsmbclient, Zend OPcache **Nextcloud version:** (see Nextcloud admin page) 21.0.2 - 21.0.2.1 **Where did you install Nextcloud from:** **Signing status:** ``` Login as admin user into your Nextcloud and access http://example.com/index.php/settings/integrity/failed paste the results here. ``` **List of activated apps:** Enabled: - accessibility: 1.7.0 - activity: 2.14.3 - admin_audit: 1.11.0 - apporder: 0.12.0 - breezedark: 21.0.7 - bruteforcesettings: 2.1.0 - calendar: 2.2.2 - cloud_federation_api: 1.4.0 - comments: 1.11.0 - contactsinteraction: 1.2.0 - dashboard: 7.1.0 - dav: 1.17.1 - deck: 1.4.2 - encryption: 2.9.0 - federatedfilesharing: 1.11.0 - federation: 1.11.0 - files: 1.16.0 - files_accesscontrol: 1.11.0 - files_automatedtagging: 1.11.0 - files_pdfviewer: 2.1.0 - files_rightclick: 1.0.0 - files_sharing: 1.13.1 - files_trackdownloads: 1.10.0 - files_trashbin: 1.11.0 - files_versions: 1.14.0 - files_videoplayer: 1.10.0 - flow_notifications: 1.1.0 - forms: 2.2.4 - integration_whiteboard: 0.0.14 - issuetemplate: 0.7.0 - logreader: 2.6.0 - lookup_server_connector: 1.9.0 - nextcloud_announcements: 1.10.0 - notifications: 2.9.0 - oauth2: 1.9.0 - password_policy: 1.11.0 - photos: 1.3.0 - privacy: 1.5.0 - provisioning_api: 1.11.0 - recommendations: 1.0.0 - serverinfo: 1.11.0 - settings: 1.3.0 - sharebymail: 1.11.0 - spreed: 11.2.1 - support: 1.4.0 - systemtags: 1.11.0 - tasks: 0.13.6 - text: 3.2.0 - theming: 1.12.0 - timetracker: 0.0.56 - twofactor_backupcodes: 1.10.0 - twofactor_totp: 6.0.0 - updatenotification: 1.11.0 - user_status: 1.1.1 - viewer: 1.5.0 - weather_status: 1.1.0 - workflowengine: 2.3.0 Disabled: - files_external - firstrunwizard - survey_client - user_ldap ``` If you have access to your command line run e.g.: sudo -u www-data php occ app:list from within your Nextcloud installation folder ``` **Nextcloud configuration:** { "passwordsalt": "***REMOVED SENSITIVE VALUE***", "secret": "***REMOVED SENSITIVE VALUE***", "trusted_domains": [ "***REMOVED SENSITIVE VALUE***" ], "trusted_proxies": "***REMOVED SENSITIVE VALUE***", "datadirectory": "***REMOVED SENSITIVE VALUE***", "dbtype": "mysql", "version": "21.0.2.1", "overwrite.cli.url": "***REMOVED SENSITIVE VALUE***", "dbname": "***REMOVED SENSITIVE VALUE***", "dbhost": "***REMOVED SENSITIVE VALUE***", "dbport": "", "dbtableprefix": "oc_", "mysql.utf8mb4": true, "dbuser": "***REMOVED SENSITIVE VALUE***", "dbpassword": "***REMOVED SENSITIVE VALUE***", "installed": true, "instanceid": "***REMOVED SENSITIVE VALUE***", "activity_expire_days": 14, "auth.bruteforce.protection.enabled": true, "blacklisted_files": [ ".htaccess", "Thumbs.db", "thumbs.db" ], "cron_log": true, "enable_previews": true, "enabledPreviewProviders": [ "OC\\Preview\\PNG", "OC\\Preview\\JPEG", "OC\\Preview\\GIF", "OC\\Preview\\BMP", "OC\\Preview\\XBitmap", "OC\\Preview\\Movie", "OC\\Preview\\PDF", "OC\\Preview\\MP3", "OC\\Preview\\TXT", "OC\\Preview\\MarkDown" ], "filesystem_check_changes": 0, "filelocking.enabled": "true", "htaccess.RewriteBase": "\/", "integrity.check.disabled": false, "knowledgebaseenabled": false, "logfile": "\/var\/nc_data\/nextcloud.log", "loglevel": 2, "logtimezone": "Europe\/Berlin", "log_rotate_size": 104857600, "maintenance": false, "memcache.local": "\\OC\\Memcache\\APCu", "memcache.locking": "\\OC\\Memcache\\Redis", "overwriteprotocol": "https", "mail_smtpmode": "smtp", "mail_smtpsecure": "tls", "mail_sendmailmode": "smtp", "mail_from_address": "***REMOVED SENSITIVE VALUE***", "mail_domain": "***REMOVED SENSITIVE VALUE***", "mail_smtpauthtype": "LOGIN", "mail_smtpauth": 1, "mail_smtphost": "***REMOVED SENSITIVE VALUE***", "mail_smtpport": "***REMOVED SENSITIVE VALUE***", "mail_smtpname": "***REMOVED SENSITIVE VALUE***", "mail_smtppassword": "***REMOVED SENSITIVE VALUE***", "preview_max_x": 1024, "preview_max_y": 768, "preview_max_scale_factor": 1, "redis": { "host": "***REMOVED SENSITIVE VALUE***", "port": 0, "timeout": 0 }, "quota_include_external_storage": false, "share_folder": "\/", "skeletondirectory": "", "theme": "", "trashbin_retention_obligation": "auto, 7", "updater.release.channel": "stable", "twofactor_enforced": "true", "twofactor_enforced_groups": [], "twofactor_enforced_excluded_groups": [], "app_install_overwrite": [ "devicemanager", "issuetemplate" ], "encryption.legacy_format_support": false, "encryption.key_storage_migrated": false, "auto_logout": false, "remember_login_cookie_lifetime": 1296000, "session_lifetime": 86400, "default_phone_region": "DE", "updater.secret": "***REMOVED SENSITIVE VALUE***" } ``` If you have access to your command line run e.g.: sudo -u www-data php occ config:list system from within your Nextcloud installation folder or Insert your config.php content here Make sure to remove all sensitive content such as passwords. (e.g. database password, passwordsalt, secret, smtp password, …) ``` **Are you using an external user-backend, if yes which one:** LDAP/ActiveDirectory/Webdav/...
Logs #### Nextcloud log (data/nextcloud.log) ``` Insert your Nextcloud log here ``` #### Browser log ``` Insert your browser log here, this could for example include: a) The javascript console log b) The network log c) ... ```
mokkin commented 3 years ago

Sounds a bit like https://github.com/nextcloud/files_pdfviewer/issues/401, or?

4tler commented 3 years ago

mokkin was right, thats the problem. thanks