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nextcloud / deck

🗂 Kanban-style project & personal management tool for Nextcloud, similar to Trello
https://apps.nextcloud.com/apps/deck
GNU Affero General Public License v3.0
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Files disappear and/or change storage location; massive folder in one storage location #6415

Open Josefpi92 opened 2 weeks ago

Josefpi92 commented 2 weeks ago

Occasionally files disappear from their original storage location. They are then found either in the folder "deck" or in the "deleted files". Furthermore, Nextcloud created a massive folder in a apparently random storage location with 155.000 files an 42.000 folders, which contains various times specific files as well as former versions of the files. In this folder there is one folder for every user and four more folders with the following names: _groupfolders; adm-230926z5gjgprzsdhpa; appdata_oc0kn00xyu2n; files_external. It contains not only documents of this group folders but of all documents, even not shared documents. In the folder _groupfolder you can find the bug folder again (as it is in file path) and in it all the folders again and so on multiple times. This folder ist located in a group folder. Until now, main problems arine with documents in this group folder.

Anybody an idea if these problems are all related an what the bug could be? I suppose it has something to do with a combination of sharing etc.. Happy for every hint.

Problem is present for all users, idependently of OS, browser, version, devices. Unfortunately I cannot exactly reproduce the issue.

To Reproduce To reproduce that files are change storage location to deck:

I cannot reproduce the creation of the massive folder, as it happens once and now documents are stored multiple times, independently of where they are stored or if they are shared etc.

Client details:

Operating system: Windows 10

Web server: nginx

Database: MariaDB

PHP version: 8.2

Signing status: sollte OK sein

Nextcloud version: Nextcloud 28.0.10.1

Where did you install Nextcloud from: https://nextcloud.com/de/install/

Signing status: Managed Nextcloud Business Pro

List of activated apps: Calendar, Collabora Online, Dashboard, Deck, Group folders, Talk with high performance backend, tasks

luka-nextcloud commented 1 week ago

@Josefpi92 Please provide client details, server details and logs according to this template https://github.com/nextcloud/deck/issues/new?template=Bug_report.md

Josefpi92 commented 1 week ago

@luka-nextcloud I've just tried to add the details in the description.

luka-nextcloud commented 1 week ago

@Josefpi92 Thanks, but we still need some more info though.