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nextcloud / desktop

💻 Desktop sync client for Nextcloud
https://nextcloud.com/install/#install-clients
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macOS client 2.6.4 shows wxWidgetsDebugAlert upon user login [intermittent] #2004

Closed mackonsti closed 3 years ago

mackonsti commented 4 years ago

Expected behaviour

From time to time, when I reboot MacOS Mojave and go onto the desktop after login, I get this window popping up. This is not a constant problem but intermittent, and I noticed it only after I installed Nextcloud Client 2.6.3 some time ago (was the first time, ever). My login user has administrator privileges. wxWidgetsDebugAlert

Actual behaviour

This wxWidgets Debug Alert window should not appear.

Steps to reproduce

The issue is intermittent and I have not understood under what conditions it happens, yet.

  1. Install Nextcloud Client on macOS
  2. Login and connect as a fresh user (on macOS)
  3. Reboot and login the same user.

Client configuration

Client version: 2.6.4stable (build 20200303) Operating system: MacOS Mojave 10.14.6 with latest updates OS language: English Qt version used by client package (Linux only, see also Settings dialog): N/A Client package (From Nextcloud or distro) (Linux only): N/A Installation path of client: Default at: /Applications/NextCloud.app/Contents/MacOS/nextcloud

Server configuration

Type: OpenMediaVault 4.1.3x Arrakis (Debian) Using Docker Engine (19.03.9) with image from linuxserver/nextcloud Nextcloud version: Nextcloud 18.0.4 version Storage backend (external storage): None (all internal drives)

Logs

  1. Client logfile: Not available yet There is no log that I could capture early on in the reboot/login process, will be retrying to reproduce and will advise.
  2. Web server error log: N/A
  3. Server logfile: nextcloud log (data/nextcloud.log): N/A

Thank you for considering checking this issue, please do let me know what more information you would require that I can get you when it happens again, from my macOS client.

mackonsti commented 4 years ago

Hello again, I wanted to report that the client showed again this dialog window. Still using the MacOS client 2.6.4 stable and I realised this is shown when the NextCloud server is not running on the NAS or the URL cannot be reached. Just happened earlier when I had to shut down the OpenMediaVault running NextCloud insider Docker. wxWidgets Debug Alert NextCloud Offline Thank you again for your attention. Best regards

camilasan commented 3 years ago

Hi, Could you try to run the most recent desktop client to check if you still have this issue? The latest version can be seen by checking https://nextcloud.com/install/#install-clients.

If you still have this problem with the latest desktop client, please re-open the issue.

Thanks!

mackonsti commented 3 years ago

Hello @camilasan thank you for your message. I had installed already on 2 macOS computers your latest (per these days) client version 3.1.2 (macOS) and did not encounter this issue. Thanks again.