[Bug]: synchronization is incomplete since version 3.12.3

birnbacs commented 5 months ago

⚠️ Before submitting, please verify the following: ⚠️

[X] This is a bug, not a question or a configuration issue.
[X] This issue is not already reported on Github (I've searched it).
[X] Nextcloud Server and Desktop Client are up to date. See Server Maintenance and Release Schedule and Desktop Releases for supported versions.
[X] I agree to follow Nextcloud's Code of Conduct

Bug description

Synchronization of some items is incomplete. The desktop icon is green, indicating no trouble. In the app's settings, a notification is offered that a remote folder is too big for download or resides on an external medium. Both hints are incorrect: observed folder sizes were around 300 kB while a confirmation is configured for folders exceeding 500 MB. All folders on the server reside in the same folder and were synchronized in earlier versions of NC client.

Steps to reproduce

In my case: 1.) install NC client 3.12.3 2.) have it synchronize a folder 3.) add to the folder on a different machine

Expected behavior

the added folder is synchronized
should synchronization not take place, give a warning message and change the desktop icon accordingly

Which files are affected by this bug

ZF2457

Operating system

Mac OS

Which version of the operating system you are running.

13.4.1 (c)

Package

Appimage

Nextcloud Server version

23

Nextcloud Desktop Client version

3.12.3

Is this bug present after an update or on a fresh install?

Updated from a minor version (ex. 3.4.2 to 3.4.4)

Are you using the Nextcloud Server Encryption module?

Encryption is Disabled

Are you using an external user-backend?

[X] Default internal user-backend
[ ] LDAP/ Active Directory
[ ] SSO - SAML
[ ] Other

Nextcloud Server logs

There is sensitive data from a patent attorney stored on the server so that a log cannot be given, sorry. However, the logs are archived and in case you need specific data please indicate what you are looking for

Additional info

The problem has been observed on at least two different machines of same make and model

birnbacs commented 5 months ago

Desktop debug file is 97 kB, too big for upload. Please advise.

bonojunior commented 5 months ago

The samen happens to us (several clients) on Mac OS Ventura AND Mac OS Sonoma (latest releases).

foranys commented 5 months ago

Same problem on Debian 11 with appimage 3.12.3

FrancisHGR commented 1 month ago

Same problem on MacOS Sonoma, latest client doesn’t sync beyond 510 mb files. Always stops at this size with synchronization. Everything else is downloaded up to 510 mb.

FrancisHGR commented 1 month ago

got it solved by running the following commands within the docker container:

apt update && apt -y install libsmbclient-dev libmagickwand-dev && pecl install smbclient && echo “extension=smbclient.so” > /usr/local/etc/php/conf.d/docker-php-ext-smbclient.ini && pecl install inotify

Still, this bug should be fixed, ideally php-smbclient directly integrated in Nextcloud

nextcloud / desktop