[Bug]: Icons vanishing on Win10/11

rsedlmeier commented 1 month ago

⚠️ This issue respects the following points: ⚠️

[X] This is a bug, not a question or a configuration/webserver/proxy issue.
[X] This issue is not already reported on Github OR Nextcloud Community Forum (I've searched it).
[X] Nextcloud Server is up to date. See Maintenance and Release Schedule for supported versions.
[X] I agree to follow Nextcloud's Code of Conduct.

Bug description

Once you give a syncronized folder an icon it disappears after some sync's.

Steps to reproduce

On windows I define an icon for a folder which is synced into NC29
Once a new item added and synced the icon is gone.
We talk about an xxx,ico symbol displayed as the folder icon.

Expected behavior

it worked for years until NC 28.xxx or desktop client version 3.x??

Installation method

Community Manual installation with Archive

Nextcloud Server version

29

Operating system

Debian/Ubuntu

PHP engine version

PHP 8.3

Web server

Apache (supported)

Database engine version

MariaDB

Is this bug present after an update or on a fresh install?

Upgraded to a MAJOR version (ex. 28 to 29)

Are you using the Nextcloud Server Encryption module?

Encryption is Enabled

What user-backends are you using?

[X] Default user-backend (database)
[ ] LDAP/ Active Directory
[ ] SSO - SAML
[ ] Other

Configuration report

{
    "system": {
        "passwordsalt": "***REMOVED SENSITIVE VALUE***",
        "secret": "***REMOVED SENSITIVE VALUE***",
        "trusted_domains": [
            "localhost",
            "192.168.2.222",
            "aveon.ddns.net"
        ],
        "datadirectory": "***REMOVED SENSITIVE VALUE***",
        "dbtype": "mysql",
        "version": "29.0.3.4",
        "maintenance_window_start": 1,
        "overwrite.cli.url": "https:\/\/aveon.ddns.net\/cloud",
        "htaccess.RewriteBase": "\/cloud",
        "dbname": "***REMOVED SENSITIVE VALUE***",
        "dbhost": "***REMOVED SENSITIVE VALUE***",
        "dbport": "",
        "dbtableprefix": "oc_",
        "mysql.utf8mb4": true,
        "dbuser": "***REMOVED SENSITIVE VALUE***",
        "dbpassword": "***REMOVED SENSITIVE VALUE***",
        "installed": true,
        "instanceid": "***REMOVED SENSITIVE VALUE***",
        "memcache.local": "\\OC\\Memcache\\APCu",
        "filelocking.enabled": "true",
        "memcache.locking": "\\OC\\Memcache\\Redis",
        "0": {
            "host": "192.168.2.222",
            "port": 6379,
            "timeout": 0,
            "password": "32delta64"
        },
        "mail_from_address": "***REMOVED SENSITIVE VALUE***",
        "mail_smtpmode": "smtp",
        "mail_sendmailmode": "smtp",
        "mail_domain": "***REMOVED SENSITIVE VALUE***",
        "mail_smtphost": "***REMOVED SENSITIVE VALUE***",
        "mail_smtpport": "587",
        "mail_smtpauthtype": "LOGIN",
        "mail_smtpauth": 1,
        "mail_smtpname": "***REMOVED SENSITIVE VALUE***",
        "mail_smtppassword": "***REMOVED SENSITIVE VALUE***",
        "maintenance": false,
        "theme": "",
        "loglevel": 3,
        "log_type": "file",
        "logfile": "\/var\/log\/nextcloud\/cloud.log",
        "debug": false,
        "app_install_overwrite": [
            "admin_notifications",
            "dashboardcharts",
            "maps",
            "quicknotes",
            "whiteboard",
            "issuetemplate",
            "files_markdown",
            "documentserver_community",
            "integration_whiteboard",
            "mindmap_app",
            "ocsms",
            "epubreader",
            "caniupdate",
            "piwik",
            "facerecognition"
        ],
        "has_rebuilt_cache": true,
        "updater.release.channel": "stable",
        "default_phone_region": "DE",
        "mail_smtpsecure": "tls",
        "trusted_proxies": "***REMOVED SENSITIVE VALUE***",
        "twofactor_enforced": "false",
        "twofactor_enforced_groups": [
            "admin"
        ],
        "twofactor_enforced_excluded_groups": [],
        "allow_local_remote_servers": "true"
    }
}

List of activated Apps

ww-data@Aveon(5m):~/cloud $ php occ app:list
Enabled:
  - admin_audit: 1.19.0
  - admin_notifications: 1.0.2
  - bookmarks: 14.2.2
  - bruteforcesettings: 2.9.0
  - calendar: 4.7.11
  - circles: 29.0.0-dev
  - cloud_federation_api: 1.12.0
  - comments: 1.19.0
  - contacts: 6.0.0
  - contactsinteraction: 1.10.0
  - dashboard: 7.9.0
  - dav: 1.30.1
  - deck: 1.13.1
  - documentserver_community: 0.1.15
  - facerecognition: 0.9.51
  - federatedfilesharing: 1.19.0
  - federation: 1.19.0
  - files: 2.1.0
  - files_antivirus: 5.5.6
  - files_automatedtagging: 1.19.0
  - files_downloadlimit: 2.0.0
  - files_external: 1.21.0
  - files_pdfviewer: 2.10.0
  - files_reminders: 1.2.0
  - files_sharing: 1.21.0
  - files_trashbin: 1.19.0
  - firstrunwizard: 2.18.0
  - gptfreeprompt: 1.0.2
  - gpxpod: 5.0.18
  - integration_openai: 2.0.3
  - integration_openproject: 2.6.3
  - integration_paperless: 1.0.3
  - issuetemplate: 0.7.0
  - logreader: 2.14.0
  - lookup_server_connector: 1.17.0
  - maps: 1.4.0
  - nextcloud_announcements: 1.18.0
  - notes: 4.10.0
  - notifications: 2.17.0
  - oauth2: 1.17.0
  - onlyoffice: 9.3.0
  - password_policy: 1.19.0
  - passwords: 2024.7.20
  - phonetrack: 0.8.1
  - photos: 2.5.0
  - privacy: 1.13.0
  - provisioning_api: 1.19.0
  - quicknotes: 0.8.23
  - recognize: 7.0.3
  - recommendations: 2.1.0
  - related_resources: 1.4.0
  - serverinfo: 1.19.0
  - settings: 1.12.0
  - sharebymail: 1.19.0
  - spreed: 19.0.6
  - stt_helper: 1.1.1
  - support: 1.12.0
  - survey_client: 1.17.0
  - suspicious_login: 7.0.0
  - tasks: 0.16.0
  - text: 3.10.1
  - theming: 2.4.0
  - twofactor_backupcodes: 1.18.0
  - updatenotification: 1.19.1
  - user_migration: 6.0.0
  - user_status: 1.9.0
  - user_usage_report: 1.13.1
  - viewer: 2.3.0
  - webapppassword: 24.6.0
  - welcome: 1.1.0
  - workflow_pdf_converter: 1.14.0
  - workflowengine: 2.11.0
Disabled:
  - activity: 2.21.1 (installed 2.14.3)
  - backup-master: 1.0.0
  - carnet: 0.25.4 (installed 0.25.4)
  - dashboardcharts: 0.1.3 (installed 0.1.3)
  - diary: 0.0.11 (installed 0.0.11)
  - encryption: 2.17.0
  - epubreader: 1.4.7
  - event_update_notification: 2.4.0 (installed 2.4.0)
  - files_mindmap: 0.0.30 (installed 0.0.30)
  - files_rightclick: 0.15.1 (installed 1.6.0)
  - files_versions: 1.22.0 (installed 1.12.0)
  - geoblocker: 0.5.14 (installed 0.5.14)
  - guests: 3.1.0 (installed 3.1.0)
  - integration_deepl: 1.1.3 (installed 1.1.3)
  - integration_moodle: 1.0.2 (installed 1.0.2)
  - integration_whiteboard: 0.0.14 (installed 0.0.14)
  - login_notes: 1.5.0 (installed 1.5.0)
  - music: 2.0.0 (installed 2.0.0)
  - notify_push: 0.6.12 (installed 0.6.12)
  - ocsms: 2.2.0 (installed 2.2.0)
  - officeonline: 2.2.1 (installed 2.2.1)
  - pdf_downloader: 1.2.2 (installed 1.2.2)
  - quota_warning: 1.19.0 (installed 1.19.0)
  - richdocuments: 8.4.3 (installed 8.4.3)
  - stt_whisper: 1.0.8 (installed 1.0.8)
  - systemtags: 1.19.0 (installed 1.11.0)
  - twofactor_totp: 11.0.0-dev
  - user_ldap: 1.20.0
  - weather_status: 1.9.0 (installed 1.1.0)
  - whiteboard: 0.0.3 (installed 0.0.3)
  - workflow_script: 1.14.1 (installed 1.14.1)

Nextcloud Signing status

No response

Nextcloud Logs

No response

Additional info

No response

rhmkt commented 1 month ago

I am also having this issue since updating to the latest version of the desktop client (3.13.2). It seems to work normally when rolled back to 3.12.7.

rsedlmeier commented 1 month ago

Right, it's an issue with 3.13.x It's quite reproducible:

define a symbol (.ico) for a folder, so you see the folder's picture
drag and drop a file into
wait for sync
afterwards the symbol pic is gone

dom6770 commented 1 month ago

I'm also having this issue with the latest desktop client (3.13.2) and it's quite annoying because folder icon help me to find desired directories way faster.

rsedlmeier commented 1 month ago

Does anyone care about this bug?

joshtrichards commented 2 weeks ago

Is this with VFS enabled?
Are the custom folder icons located within the synced folder structure or elsewhere?

rhmkt commented 2 weeks ago

@joshtrichards I do not have VFS enabled. I thought at first that having the icon in the sync structure was the problem (it had always been there in the past) but I moved it outside of the folder structure and it still had the issue.

dom6770 commented 2 weeks ago

Is this with VFS enabled?

Are the custom folder icons located within the synced folder structure or elsewhere?

No, VFS is not enabled, and the icons are not inside the synced folder structure as I use the icons from Windows .dll files, like %SystemRoot%\System32\SHELL32.dll.

The information about the folder icon is stored in the desktop.ini file:

[.ShellClassInfo]
IconResource=C:\Windows\System32\SHELL32.dll,15
[ViewState]
Mode=
Vid=
FolderType=Generic

nextcloud / desktop