[Bug]: 3.14.0 UI elements not working and claims sync issues (which are not existent)

cmasterdelphi commented 1 week ago

⚠️ Before submitting, please verify the following: ⚠️

[X] This is a bug, not a question or a configuration issue.
[X] This issue is not already reported on Github (I've searched it).
[X] Nextcloud Server and Desktop Client are up to date. See Server Maintenance and Release Schedule and Desktop Releases for supported versions.
[X] I agree to follow Nextcloud's Code of Conduct

Bug description

Installation from 3.13.4 > 3.14 worked, but after the restart it behaved very strange and didnt work correctly

my taskbar had rotated 90%
nextcloud client claimed there are some sync conflicts
i was not able to display the sync conflicts (nothing happend when clicking it)
the general window for synconization / status was not showing
I downgraded back to 3.13.4 and everything worked flaweless again. (no sync conflicts, status opens, etc)

Steps to reproduce

1) run automatic upgrade as suggested by the application (3.13.4 -> 3.14.0) 2) restart your computer

Expected behavior

should not mess with my general Windows UX
should sync
should show snyc conflicts if there are any
should open the sync/file view when clicking the icon

Which files are affected by this bug

none

Operating system

Windows

Which version of the operating system you are running.

Windows 10 22H2 Build 19045.4780

Package

Official Windows MSI

Nextcloud Server version

29.0.6snap1

Nextcloud Desktop Client version

3.14.0

Is this bug present after an update or on a fresh install?

Updated to a major version (ex. 3.3.6 to 3.4.0)

Are you using the Nextcloud Server Encryption module?

Encryption is Enabled

Are you using an external user-backend?

[ ] Default internal user-backend
[ ] LDAP/ Active Directory
[ ] SSO - SAML
[ ] Other

Nextcloud Server logs

No older log entries available

Additional info

none

mgallien commented 1 week ago

@cmasterdelphi can you provide screenshots and logs ?

ShockHouse5 commented 1 week ago

Similar boat here. Had a working 3.13.3, upgraded to 3.14. I don't get any sync issues, and everything still syncs correctly. If I right click in the task bar and select "Open main dialog" nothing happens. Selecting settings still works.

Uninstalled 3.14, deleted all the files in the %temp% locations, reinstalled and get the same behavior. This prevents me from adding multiple accounts since that window won't open.

Windows 11.

PasswordIs0000 commented 1 week ago

I'm also on Windows 11 and the "Open main dialog" also doesn't work for me with version 3.14.

MaximeMaW commented 1 week ago

Same here: i was not able to display the sync conflicts (nothing happend when clicking it)

jumika commented 1 week ago

"Open main dialog" does not work. Windows 11. Version: 3.14. I've choose not to restart my computer immediately after the installation. I have 2 accounts logged in.

ShockHouse5 commented 1 week ago

It looks like, as listed in the #7139 comments. If you exit Nextcloud, then open Nextcloud, the "Open main dialog" works after that. So it seems like only the initial launch (launch on startup?) exhibits the issue.

PasswordIs0000 commented 1 week ago

Yes, I can confirm that. Exit Nextcloud and start it again, then the "Open main dialog" works.

cmasterdelphi commented 1 week ago

@cmasterdelphi can you provide screenshots and logs ? Which log files are you referring to?

Server doesn't show any issues in the logs

Not sure where I should look for the desktop client logs

About screenshots:

What do you need to see compared to the description?
- sync Icon is yellow and claims sync conflicts
- settings windows shows "sync conflicts" but does not open any "sync conflict files"
- Open main dialog" does not open (not sure how I am supposed to make a screenshot of something that does not work)

cmasterdelphi commented 1 week ago

@cmasterdelphi can you provide screenshots and logs ?

I tried to do another automatic update but it didn't work
I manually installed 3.14 via msi to update my 3.13.4 installation

This time, I didn't restart my computer and it worked (Open Main Dialog) was opening Also it showed me a conflict of syncinc an .htaccess file (which again on 3.13.4 was not showing) - i resolved this, but why didnt it show on 3.13.4? After restarting the computer the Open Main Dialog was not opening again unless I closed Nexcloud and opened it again as suggested by @ShockHouse5 which makes it work again.

nextcloud / desktop