I’ve an issue with the Nextcloud desktop client for Linux in combination with E2E encryption. After setting sync and encryption up, everything works fine. But after each reboot, the client fails to sync the encrypted files. I get the following error:
“The server was unable to complete your request. If this happens again, please send the technical details below to the server administrator. Error transferring https://[server]/remote.php/dav/files/[plain text filename] - server replied: Not found”
I have the same problem on both Linux machines that I use. I’m also using the Windows desktop client on another machine, and here everything works fine without any issues. The Linux clients also have no issues syncing unencrypted folders. When I disable and enable encryption, it often works again, but not always.
The Linux desktop client version is 3.14.2, the OS is Ubuntu 22.04. The server version is 29.0.8. Please let me know if you need additional information.
Steps to reproduce
With Linux desktop client:
Add an account
Add a folder sync connection
Set up E2E encryption
Mark encrypted folder for sync
Wait until all files are synced
Reboot
Expected behavior
Encrypted files should be synced correctly also after reboot.
Which files are affected by this bug
All files in encrypted folder
Operating system
Linux
Which version of the operating system you are running.
Ubuntu 22.04
Package
Official Linux AppImage
Nextcloud Server version
29.0.8
Nextcloud Desktop Client version
3.14.2
Is this bug present after an update or on a fresh install?
Fresh desktop client install
Are you using the Nextcloud Server Encryption module?
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Bug description
I’ve an issue with the Nextcloud desktop client for Linux in combination with E2E encryption. After setting sync and encryption up, everything works fine. But after each reboot, the client fails to sync the encrypted files. I get the following error:
“The server was unable to complete your request. If this happens again, please send the technical details below to the server administrator. Error transferring https://[server]/remote.php/dav/files/[plain text filename] - server replied: Not found”
I have the same problem on both Linux machines that I use. I’m also using the Windows desktop client on another machine, and here everything works fine without any issues. The Linux clients also have no issues syncing unencrypted folders. When I disable and enable encryption, it often works again, but not always.
The Linux desktop client version is 3.14.2, the OS is Ubuntu 22.04. The server version is 29.0.8. Please let me know if you need additional information.
Steps to reproduce
With Linux desktop client:
Expected behavior
Encrypted files should be synced correctly also after reboot.
Which files are affected by this bug
All files in encrypted folder
Operating system
Linux
Which version of the operating system you are running.
Ubuntu 22.04
Package
Official Linux AppImage
Nextcloud Server version
29.0.8
Nextcloud Desktop Client version
3.14.2
Is this bug present after an update or on a fresh install?
Fresh desktop client install
Are you using the Nextcloud Server Encryption module?
Encryption is Enabled
Are you using an external user-backend?
Nextcloud Server logs
Nothing present in the server log
Additional info
No response