RC1 encrypt folder - Please wait for the folder to sync before trying to encrypt it.

nextcloud / desktop

💻 Desktop sync client for Nextcloud

https://nextcloud.com/install/#install-clients

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RC1 encrypt folder - Please wait for the folder to sync before trying to encrypt it. #777

Closed maghog closed 4 years ago

maghog commented 6 years ago

Desktop Client 2.5 RC1 for Mac and Windows. Server 14.0.3

Try to encrypt folder: Please wait for the folder to sync before trying to encrypt it. All folders are synchronized...

zeigerpuppy commented 6 years ago

I am also having this problem with Version 2.5.0daily (build 20181026). OS X 10.11.6 Also on Nextcloud v14.0.3

maghog commented 6 years ago

Same with RC2

codingHahn commented 6 years ago

I have it too on my voidlinux machine. Would like to try if my patch for supporting libressl broke encryption.

SnejPro commented 5 years ago

Same Problem with Version 2.5.0v2.5.0 (build 20181112) Windows 10 - 1803 Build 17134.345 Nextcloud 14.03 with nginx on debian

shwebstart commented 5 years ago

Same Problem with Version 2.5.0v2.5.0 (build 20181112). Windows 10 - 1803 Build 17134.407 Nextcloud 14.03 server installation

SnejPro commented 5 years ago

I solved the problem for me by deactivating the E2E-Plugin, deleting all files and databaseentrys of the plugin and wiping the whole client configuration on Windows.

Afterwards, I have reconnected the Client to the Server, got a new E2E-Key. Now it works.

shwebstart commented 5 years ago

@SnejPro Which databaseentrys of the end_to_end_encryption app did you delete? Thanks.

SnejPro commented 5 years ago

@shwebstart the whole table with this name

shwebstart commented 5 years ago

@SnejPro Thanks

Deactivate and Erase "End to End Enryption App" in Backend. Reinstall the App works for me.

blu-IT commented 5 years ago

Same problem with Windows 10 Pro (x64), NC 14.04 and NC-client version 2.5.1daily (build 20181205).

blu-IT commented 5 years ago

Still same problem with Windows 10 Pro (x64), NC 14.04 and NC-client version 2.5.1.5041-daily (build 20190129). Encrypting a new folder with the Android client v. 3.5.0 RC1 works and the desktop client recognizes encrypted folders, but encrypting a new folder with desktop client is not possible.

ghost commented 5 years ago

Same problem. Version 2.5.2 on Ubuntu 18.04. According to my provider the server version is 16 and E2EE is activated.

er-vin commented 4 years ago

I can't reproduce it anymore on master. Feel free to open again if it shows up on future 2.7 releases.

john-2000 commented 4 years ago

Sorry to ask but I am experiencing this on NC 20.0.1 and Client 3.02 on ubuntu 20.10 - is there a way to fix it?

er-vin commented 4 years ago

Well, as I mentioned we don't reproduce it anymore. If you still have it, please open a new ticket, follow the issue template and provide us as much information as possible (with client debug logs in particular). Thanks in advance.

cheegui commented 3 years ago

Same problem here.
Get "Please wait for the folder to sync before trying to encrypt it" when trying to encrypt a folder. Tried force sync, exit and restart client and reinstall client but to now avail.

Nextcloud client 3.0.3.15941 on Windows 10 64bit OS Name: Microsoft Windows 10 Pro OS Version: 10.0.19041 N/A Build 19041

NextCloud Server snap list nextcloud Name Version Rev Tracking Publisher Notes nextcloud 20.0.1snap1 24051 latest/stable nextcloud? -

Distributor ID: Ubuntu Description: Ubuntu 20.04.1 LTS Release: 20.04

Thank you.

psi-4ward commented 3 years ago

Same here. Tried https://help.nextcloud.com/t/help-test-the-latest-version-of-e2ee/87590 after upgrading to 20

Gerdal commented 3 years ago

Same problem here. It's half of year later and the problem still exists! It should be blocker because it fully block one of major features of nextcloud! Why the ticket hasn't been reopened anyway!

FlexW commented 3 years ago

@Gerdal I don't hit that problem. Could you provide us steps to reproduce the problem? Otherwise we are not able to fix it.

Gerdal commented 3 years ago

I have already set encryption. Because I got many 409 errors and files in this dir weren't uploaded to server, I have disabled the e2ee app, deleted the encrypted dir and files, reactivated the e2ee app, created new directory with the same name as before and now this dir can't be encrypted anymore. When I create another directory with different name - this also can't be encrypted anymore. I've tried to delete sync settings from desktop app and setup sync again. Directories mentioned before can't be encrypted anyway. But, no problem, I'm migrating my data to another cloud. Server side encryption in nextcloud - many problems, e2ee also... I'm using stable channel release but I feel like I'm on beta or daily version. Every update brings many problems, especially since version 20.

janvlug commented 2 years ago

I have this issue now on Fedora 36 with Nextcloud Desktop version: Version 3.4.4 (Fedora) Nextcloud end-to-end encryption app version: 1.8.1 Nextcloud Server version: 22.2.6

nphalem commented 1 year ago

@FlexW Issue is still present. I'm unable to encrypt any of my folders, existing or newly created ones.

I get the following error when I try to encrypt them: "Please wait for the folder to sync before trying to encrypt it."

Keep in mind that folders are synced.

Nextcloud end-to-end encryption app version: 1.11.1 Nextcloud Server version: 25.0.2 Nextcloud Desktop Client: 3.6.4 (Arch)

If any additional information is needed, I'll do my best to provide it.