Closed berho closed 3 months ago
I just received this error. I just changed from ajax-based background task to cron-based. On the first cron job, I saw something similar in my log. I followed the instructions here: https://docs.nextcloud.com/server/latest/admin_manual/configuration_server/background_jobs_configuration.html#cron
Hello, did you make any progress here? I have the same issue on 2 instances
Sadly I have to tell that I stopped using documten_server app. I use a docker container instead...
I have clues to say this is probably related to this https://github.com/nextcloud/documentserver_community/issues/204 , i will update if i find more information about this EDIT: (26 March 2021) see my conclusion at the other thread mentioned.
This issue has been marked 'stale' due to lack of recent activity. If there is no further activity, the issue will be closed in another 60 days. Thank you for your contribution!
Retaking repo management include inheritance of old, not treated, and probablty obsolete issues, this is why it was decided to mark issues as stale.
This issue has been closed due to inactivity. If you feel this is in error, please reopen the issue or file a new issue with the relevant details.
Steps to reproduce
don't know. started once after editing a document
Expected behaviour
changes write back to file in nextcloud
Actual behaviour
changes only saved on documten_server cache
Server configuration detail
Operating system: Linux 4.4.0-ui20007.037-uiabi1-infong-amd64 #1 SMP Debian 4.4.208-1~ui80+2 (2020-01-07) x86_64
Webserver: Apache (cgi-fcgi)
Database: mysql 5.7.28
PHP version:
7.3.16 Modules loaded: Core, date, libxml, openssl, pcre, sqlite3, zlib, bcmath, bz2, calendar, ctype, curl, dba, dom, hash, fileinfo, filter, ftp, gd, gettext, gmp, SPL, iconv, session, intl, json, mbstring, standard, PDO, mysqlnd, pdo_sqlite, Phar, posix, Reflection, imap, shmop, SimpleXML, soap, sodium, pdo_mysql, exif, tidy, tokenizer, wddx, xml, xmlreader, xmlwriter, xsl, zip, mysqli, cgi-fcgi, Zend OPcache
Nextcloud version: 18.0.3 - 18.0.3.0
Updated from an older Nextcloud/ownCloud or fresh install:
Where did you install Nextcloud from: official download
Signing status
Array ( )List of activated apps
``` Enabled: - accessibility: 1.4.0 - activity: 2.11.0 - analytics: 2.1.1 - apporder: 0.9.0 - bookmarks: 2.3.4 - bruteforcesettings: 1.6.0 - calendar: 2.0.2 - cloud_federation_api: 1.1.0 - comments: 1.8.0 - contacts: 3.2.0 - dav: 1.14.0 - documentserver_community: 0.1.5 - drawio: 0.9.5 - encryption: 2.6.0 - extract: 1.2.3 - federatedfilesharing: 1.8.0 - federation: 1.8.0 - files: 1.13.1 - files_downloadactivity: 1.7.0 - files_external: 1.9.0 - files_markdown: 2.2.0 - files_mindmap: 0.0.20 - files_pdfviewer: 1.7.0 - files_rightclick: 0.15.2 - files_sharing: 1.10.1 - files_trashbin: 1.8.0 - files_versions: 1.11.0 - files_videoplayer: 1.7.0 - firstrunwizard: 2.7.0 - gpxedit: 0.0.13 - gpxmotion: 0.0.11 - gpxpod: 4.2.1 - hsts: 0.4.0 - issuetemplate: 0.6.0 - logreader: 2.3.0 - lookup_server_connector: 1.6.0 - maps: 0.1.6 - nextcloud_announcements: 1.7.0 - notifications: 2.6.0 - oauth2: 1.6.0 - onlyoffice: 4.1.4 - passman: 2.3.5 - password_policy: 1.8.0 - photos: 1.0.0 - privacy: 1.2.0 - provisioning_api: 1.8.0 - recommendations: 0.6.0 - sensorlogger: 0.1.2 - serverinfo: 1.8.0 - settings: 1.0.0 - sharebymail: 1.8.0 - spreed: 8.0.7 - support: 1.1.0 - survey_client: 1.6.0 - suspicious_login: 3.1.0 - systemtags: 1.8.0 - text: 2.0.0 - theming: 1.9.0 - twofactor_backupcodes: 1.7.0 - twofactor_nextcloud_notification: 2.3.0 - twofactor_totp: 4.1.3 - updatenotification: 1.8.0 - viewer: 1.2.0 - workflowengine: 2.0.0 Disabled: - admin_audit - user_ldap ```Configuration (config/config.php)
``` { "instanceid": "***REMOVED SENSITIVE VALUE***", "passwordsalt": "***REMOVED SENSITIVE VALUE***", "secret": "***REMOVED SENSITIVE VALUE***", "trusted_domains": [ "nc.my.dom" ], "datadirectory": "***REMOVED SENSITIVE VALUE***", "skeletondirectory": "\/homepages\/19\/mypath\/htdocs\/CloudData\/skeleton", "overwriteprotocol": "https", "dbtype": "mysql", "version": "18.0.3.0", "dbname": "***REMOVED SENSITIVE VALUE***", "dbhost": "***REMOVED SENSITIVE VALUE***", "dbport": "", "dbtableprefix": "oc_", "mysql.utf8mb4": true, "dbuser": "***REMOVED SENSITIVE VALUE***", "dbpassword": "***REMOVED SENSITIVE VALUE***", "default_language": "de", "default_locale": "de_AT", "installed": true, "mail_smtpmode": "smtp", "mail_from_address": "***REMOVED SENSITIVE VALUE***", "mail_domain": "***REMOVED SENSITIVE VALUE***", "mail_smtphost": "***REMOVED SENSITIVE VALUE***", "mail_smtpport": "25", "maintenance": false, "theme": "", "mail_smtpauthtype": "LOGIN", "mail_smtpauth": 1, "mail_smtpname": "***REMOVED SENSITIVE VALUE***", "mail_smtppassword": "***REMOVED SENSITIVE VALUE***", "mail_smtpsecure": "tls", "onlyoffice": { "jwt_header": "OpenOfficeProleb" }, "app_install_overwrite": [ "issuetemplate", "files_texteditor", "hsts" ], "loglevel": 2, "overwrite.cli.url": "https:\/\/nc.my.dom" } ```Are you using external storage, if yes which one: local
Are you using encryption: 1
Are you using an external user-backend, if yes which one: Webdav
Client configuration
Browser: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:74.0) Gecko/20100101 Firefox/74.0
Operating system:
Logs
Nextcloud log
``` OCA\DocumentServer\Document\DocumentConversionException: # # Fatal process OOM in Zone # Received signal 4 ILL_ILLOPN 2aeee662a6b9 ==== C stack trace =============================== [0x2aeee662b902] [0x2aeee810d890] [0x2aeee662a6b9] [0x2aeee5e4614d] [0x2aeee5e4634c] [0x2aeee6297b88] [0x2aeee5e7eaa4] [0x2aeee619e5c3] [0x2aeee618dcd3] [0x2aeee618dfaf] [0x2aeee618e759] [0x2aeee618f644] [0x2aeee618fa6c] [0x2aeee61905c9] [0x2aeee6196e26] [0x2aeee61937aa] [0x2aeee6193e18] [0x2aeee6194a53] [0x2aeee61a96f7] [0x2aeee6191aaf] [0x2aeee619201f] [0x2aeee6197f55] [0x2aeee619d97c] [0x2aeee619e435] [0x2aeee618dcd3] [0x2aeee618dfaf] [0x2aeee618e759] [0x2aeee618f644] [0x2aeee618fa6c] [0x2aeee61905c9] [0x2aeee6196e26] [0x2aeee61937aa] [0x2aeee6194a53] [0x2aeee619300f] [0x2aeee618db9b] [0x2aeee618dfaf] [0x2aeee618e759] [0x2aeee618f644] [0x2aeee618fa6c] [0x2aeee61905c9] [0x2aeee6196e26] [0x2aeee61937aa] [0x2aeee6194a53] [0x2aeee61a96f7] [0x2aeee6191aaf] [0x2aeee619201f] [0x2aeee6197f55] [0x2aeee619d97c] [0x2aeee619e435] [0x2aeee618dcd3] [0x2aeee618dfaf] [0x2aeee618e759] [0x2aeee618f644] [0x2aeee618fa6c] [0x2aeee61905c9] [0x2aeee6196e26] [0x2aeee61937aa] [0x2aeee6194a53] [0x2aeee619300f] [0x2aeee618db9b] [0x2aeee618dfaf] [0x2aeee618e759] [end of stack trace] Illegal instruction /homepages/19/mypath/htdocs/nc/apps/documentserver_community/lib/DocumentConverter.php - line 123: OCA\DocumentServer\Document\ConverterBinary->run("/tmp/oc_tmp_g3gWja-.xml", null) /homepages/19/mypath/htdocs/nc/apps/documentserver_community/lib/DocumentConverter.php - line 78: OCA\DocumentServer\DocumentConverter->runCommand(OCA\Document ... {}) /homepages/19/mypath/htdocs/nc/apps/documentserver_community/lib/Document/DocumentStore.php - line 151: OCA\DocumentServer\DocumentConverter->saveChanges("*** sensiti ... *", [ "78;AgAAAD ... "], "/homepages/ ... x", "docx") /homepages/19/mypath/htdocs/nc/apps/documentserver_community/lib/LocalAppData.php - line 100: OCA\DocumentServer\Document\DocumentStore->OCA\DocumentServer\Document\{closure}("*** sensiti ... *") /homepages/19/mypath/htdocs/nc/apps/documentserver_community/lib/Document/DocumentStore.php - line 164: OCA\DocumentServer\LocalAppData->getReadWriteLocalPath(OC\Files\Sim ... {}, Closure {}) /homepages/19/mypath/htdocs/nc/apps/documentserver_community/lib/Document/SaveHandler.php - line 56: OCA\DocumentServer\Document\DocumentStore->saveChanges(2894415886, [ OCA\Docume ... }]) /homepages/19/mypath/htdocs/nc/apps/documentserver_community/lib/BackgroundJob/Cleanup.php - line 69: OCA\DocumentServer\Document\SaveHandler->flushChanges(2894415886) /homepages/19/mypath/htdocs/nc/lib/public/BackgroundJob/Job.php - line 79: OCA\DocumentServer\BackgroundJob\Cleanup->run(null) /homepages/19/mypath/htdocs/nc/cron.php - line 148: OCP\BackgroundJob\Job->execute(OC\BackgroundJob\JobList {}, OC\Log {}) : : (!!a lot!! of entries like this) ```