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nextcloud / documentserver_community

Document server for onlyoffice
https://apps.nextcloud.com/apps/documentserver_community
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Restore (via Download) from the Nextcloud version context (GUI) of a word (docx) document will fail/hang #172

Closed Githopp192 closed 2 months ago

Githopp192 commented 3 years ago

Restore (via Download) from the Nextcloud version context (GUI) of a word (docx) document will fail/hang

Main Issue -->

ONLYOFFICE/onlyoffice-nextcloud#357 (comment)

Githopp192 commented 3 years ago

Steps to reproduce Happens every time, when trying to restore a word document via Nextcloud versions control. Direct Restore (not download) will be successful.

Direct open of an Office Document via Browser (word,excel..) without going over the "versions" context, will be opened via OnlyOffice without any issues.

Expected behavior OnlyOffice will show Word-Document to be restored in read-only mode, and then the user is able to download / restore the file via Download button (right corner of the Nextcloud GUI)

Actual behavior Restore (via Download) from the Nextcloud version context of a word (docx) document, the document will open in OnlyOffice, but the whole process will hang. Happens every time, when trying to restore a word document via Nextcloud versions control. Direct Restore (not download) will be successful.

Tried with different browsers - same effect (Opera/Mozilla/Edge/Chrome)

Server configuration detail Operating system: Linux 4.18.0-193.14.2.el8_2.x86_64 #1 SMP Sun Jul 26 03:54:29 UTC 2020 x86_64

Webserver: Apache (fpm-fcgi)

Database: mysql 10.3.17

PHP version:

7.4.10 Modules loaded: Core, date, libxml, openssl, pcre, zlib, filter, hash, Reflection, SPL, session, standard, cgi-fcgi, bcmath, bz2, calendar, ctype, curl, dom, mbstring, fileinfo, ftp, gd, gettext, gmp, iconv, intl, json, ldap, exif, mysqlnd, PDO, Phar, posix, shmop, SimpleXML, sockets, sodium, sqlite3, sysvmsg, sysvsem, sysvshm, tokenizer, xml, xmlwriter, xsl, mysqli, pdo_mysql, pdo_sqlite, xmlreader, apcu, igbinary, imagick, msgpack, smbclient, zip, memcached, redis, libsmbclient, Zend OPcache

Nextcloud version: 19.0.2 - 19.0.2.2

Updated from an older Nextcloud/ownCloud or fresh install:

Where did you install Nextcloud from: origin Nextcloud, Upgrade from NC 18.0.8

Signing status List of activated apps Configuration (config/config.php) Are you using external storage, if yes which one: no

Are you using encryption: no

Are you using an external user-backend, if yes which one: no

Client configuration Browser: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/84.0.4147.135 Safari/537.36 Edg/84.0.522.63

Operating system: centos-release-8.2-2.2004.0.1.el8.x86_64

Logs Web server error log Nextcloud log Browser log Screenshots -->

image image image image

6.0.0 - Nextcloud ONLYOFFICE integration app 5.6.5 - ONLYOFFICE Document Server 0.1.7 - Community Document Server (showed as 5.4)

Githopp192 commented 3 years ago

same issue

github-actions[bot] commented 2 months ago

This issue has been marked 'stale' due to lack of recent activity. If there is no further activity, the issue will be closed in another 60 days. Thank you for your contribution!

Retaking repo management include inheritance of old, not treated, and probablty obsolete issues, this is why it was decided to mark issues as stale.

Githopp192 commented 2 months ago

Switched to Nextcloud Office - no issues so far Seems there is no support anymore for onlyoffice !?