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nextcloud / documentserver_community

Document server for onlyoffice
https://apps.nextcloud.com/apps/documentserver_community
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Errors on x86 Synology Systems #85

Closed rkreienbuehl closed 3 months ago

rkreienbuehl commented 4 years ago

When installing the Document Server on a Nextcloud instance on a Synology System, it is not possible to open any documents within OnlyOffice because of the following errors:

./x2t: /lib/libstdc++.so.6: no version information available (required by ./libgraphics.so)
./x2t: /lib/libstdc++.so.6: no version information available (required by ./libicuuc.so.58)
./x2t: /lib/libstdc++.so.6: no version information available (required by ./libicuuc.so.58)

As a quick fix I copied the libstdc++.so.6 from a Debian into the folder nextcloud/apps/documentserver_community/3rdparty/onlyoffice/documentserver/server/FileConverter/bin.

There is also a topic at the nextcloud-forum: https://help.nextcloud.com/t/x2t-lib-libstdc-so-6-no-version-information-available/72874

Is there a way to integrate the lib in the package?

Kind regards Roger

thomaskunze3 commented 4 years ago

You made my day! I was getting either "ONLYOFFICE cannot be reached..." or "Community document server is not supported for this instance...".

Thank you very much for sharing this workaround!

Judocrafter commented 4 years ago

How can I fix this? I am relatively new here. I installed the Nextcloud on my Synology.

OCA\DocumentServer\Document\DocumentConversionException: ./x2t: /lib/libstdc++.so.6: no version information available (required by ./libgraphics.so) ./x2t: /lib/libstdc++.so.6: no version information available (required by ./libicuuc.so.58) ./x2t: /lib/libstdc++.so.6: no version information available (required by ./libicuuc.so.58) Empty sFileFrom or sFileTo

thomaskunze3 commented 4 years ago
github-actions[bot] commented 5 months ago

This issue has been marked 'stale' due to lack of recent activity. If there is no further activity, the issue will be closed in another 60 days. Thank you for your contribution!

Retaking repo management include inheritance of old, not treated, and probablty obsolete issues, this is why it was decided to mark issues as stale.

github-actions[bot] commented 3 months ago

This issue has been closed due to inactivity. If you feel this is in error, please reopen the issue or file a new issue with the relevant details.