Closed ghost closed 10 months ago
@marinofaggiana @er-vin
Sounds like a duplicate, we got a report of the folder removal sometime failing on the desktop repository.
I can't make a test because the desktop app in my Macs don't works (don't synchronized correctly)
Just to provide an update, following various forums posts for solutions, I tried runnning occ files:scan --all; the command worked but it didn't solve the issue. There is discussion about manually unlocking files via mysql as temp fix, but I would like to avoid touching the db without you guys first looking into the issue - as this is linked to E2EE somehow, not just locked files
@albazilla you can look if exists yet a lock in your mysql and remove it without problem, can be dangerous only if another user change the metadata file
Easier solution to my locked encrypted folders:
Still, the E2EE is not stable as simply creating, moving, deleting files from desktop clients totally breaks the implementation. Secondly, there is also the issue about copying moving multiple files at once using the desktop clients, that breaks the desktop sync... I had to stop it and force it again multiple times to ensure all the files would be sync'd up. But this is now for another bug another time I feel like trusting E2EE again. Serious QA issues here guys.
Many changes have taken place since this report, many surrounding matters like this - both here and at the client level. Since the OP is unreachable and this hasn't seen traffic in there years I'm closing is. Anyone experiencing similar scenario today, please create a dedicated Issue with your respect environment details. Thanks!
How to use GitHub
Steps to reproduce
Expected behaviour
Removing the encrypted folder via the Finder in Mac OS should sync and remove the encrypted folder in iOS without errors.
Actual behaviour
I have a folder in my NC that I cannot move or delete or decrypt anymore
Server configuration
Operating system: Mac OS X Web server:
Database:
PHP version:
Nextcloud version: (see Nextcloud admin page) 19.0.4 Updated from an older Nextcloud/ownCloud or fresh install: updated from 19.0.3 Where did you install Nextcloud from:
Signing status:
Signing status
``` Login as admin user into your Nextcloud and access http://example.com/index.php/settings/integrity/failed paste the results here. ``` No errors have been found.List of activated apps:
App list
``` If you have access to your command line run e.g.: sudo -u www-data php occ app:list from within your Nextcloud installation folder If not, provide at least the version number of the End-to-End-Encryption app. ``` Enabled: - accessibility: 1.5.0 - activity: 2.12.1 - admin_audit: 1.9.0 - bruteforcesettings: 2.0.1 - cloud_federation_api: 1.2.0 - comments: 1.9.0 - contactsinteraction: 1.0.0 - dav: 1.15.0 - encryption: 2.7.0 - end_to_end_encryption: 1.5.2 - federatedfilesharing: 1.9.0 - federation: 1.9.0 - files: 1.14.0 - files_antivirus: 3.0.0 - files_pdfviewer: 1.8.0 - files_rightclick: 0.16.0 - files_sharing: 1.11.0 - files_trashbin: 1.9.0 - files_versions: 1.12.0 - files_videoplayer: 1.8.0 - firstrunwizard: 2.8.0 - groupfolders: 7.1.1 - logreader: 2.4.0 - lookup_server_connector: 1.7.0 - nextcloud_announcements: 1.8.0 - notifications: 2.7.0 - oauth2: 1.7.0 - password_policy: 1.9.1 - photos: 1.1.0 - privacy: 1.3.0 - provisioning_api: 1.9.0 - quota_warning: 1.8.0 - ransomware_detection: 0.8.0 - ransomware_protection: 1.7.0 - recommendations: 0.7.0 - serverinfo: 1.9.0 - settings: 1.1.0 - sharebymail: 1.9.0 - support: 1.2.1 - suspicious_login: 3.2.1 - systemtags: 1.9.0 - text: 3.0.1 - theming: 1.10.0 - twofactor_admin: 3.0.0 - twofactor_backupcodes: 1.8.0 - twofactor_totp: 5.0.0 - unsplash: 1.1.7 - updatenotification: 1.9.0 - viewer: 1.3.0 - w2g2: 3.0.3 - workflowengine: 2.1.0 Disabled: - calendar - contacts - files_external - files_fulltextsearch - fulltextsearch - fulltextsearch_elasticsearch - mail - onlyoffice - spreed - survey_client - user_ldapNextcloud configuration:
Config report
``` If you have access to your command line run e.g.: sudo -u www-data php occ config:list system from within your Nextcloud installation folder or Insert your config.php content here. Make sure to remove all sensitive content such as passwords. (e.g. database password, passwordsalt, secret, smtp password, …) ``` { "system": { "instanceid": "***REMOVED SENSITIVE VALUE***", "passwordsalt": "***REMOVED SENSITIVE VALUE***", "secret": "***REMOVED SENSITIVE VALUE***", "trusted_domains": [ "REMOVED", "REMOVED" ], "datadirectory": "***REMOVED SENSITIVE VALUE***", "dbtype": "mysql", "version": "19.0.4.2", "overwrite.cli.url": "REMOVED", "dbname": "***REMOVED SENSITIVE VALUE***", "dbhost": "***REMOVED SENSITIVE VALUE***", "dbport": "", "dbtableprefix": "oc_", "mysql.utf8mb4": true, "dbuser": "***REMOVED SENSITIVE VALUE***", "dbpassword": "***REMOVED SENSITIVE VALUE***", "installed": true, "twofactor_enforced": "true", "twofactor_enforced_groups": [], "twofactor_enforced_excluded_groups": [], "enable_previews": true, "mail_smtpmode": "smtp", "mail_sendmailmode": "smtp", "mail_smtpauth": 1, "mail_from_address": "***REMOVED SENSITIVE VALUE***", "mail_domain": "***REMOVED SENSITIVE VALUE***", "mail_smtphost": "***REMOVED SENSITIVE VALUE***", "mail_smtpport": "587", "mail_smtpname": "***REMOVED SENSITIVE VALUE***", "mail_smtppassword": "***REMOVED SENSITIVE VALUE***", "mail_smtpauthtype": "LOGIN", "mail_smtpsecure": "tls", "memcache.local": "\\OC\\Memcache\\APCu", "maintenance": false, "theme": "", "loglevel": 2, "updater.release.channel": "stable", "activity_expire_days": 14, "auth.bruteforce.protection.enabled": true, "blacklisted_files": [ ".htaccess", "Thumbs.db", "thumbs.db" ], "cron_log": true, "enabledPreviewProviders": [ "OC\\Preview\\PNG", "OC\\Preview\\JPEG", "OC\\Preview\\GIF", "OC\\Preview\\BMP", "OC\\Preview\\XBitmap", "OC\\Preview\\Movie", "OC\\Preview\\PDF", "OC\\Preview\\MP3", "OC\\Preview\\TXT", "OC\\Preview\\MarkDown" ], "filesystem_check_changes": 0, "filelocking.enabled": "true", "htaccess.RewriteBase": "\/", "integrity.check.disabled": false, "knowledgebaseenabled": false, "logfile": "REMOVED", "logtimezone": "Europe\/Paris", "log_rotate_size": 104857600, "overwriteprotocol": "https", "preview_max_x": 1024, "preview_max_y": 768, "preview_max_scale_factor": 1, "quota_include_external_storage": false, "skeletondirectory": "" } }Are you using external storage, if yes which one: local/smb/sftp/... No Are you using encryption: yes/no Yes Are you using an external user-backend, if yes which one: LDAP/ActiveDirectory/Webdav/... No
Client configuration
Browser: Brave/Chromium Operating system: Mac OS X 10.15.7
Logs
Web server error log
Web server error log
``` Insert your webserver log here ```Nextcloud log (data/nextcloud.log)
Nextcloud log
``` Insert your Nextcloud log here ``` {"reqId":"46Jpzjev55zVGEviEuOe","level":3,"time":"2020-11-10T23:12:48+01:00","remoteAddr":"REMOVED","user":"alberto","app":"no app in context","method":"DELETE","url":"/ocs/v2.php/apps/end_to_end_encryption/api/v1/lock/509?format=json&e2e-token=tbqYej72dHn7Fmfp3uMQsFV3fHbqekzcYPn2Wr99cIWffOZSg34GW23AJRLEkzHW","message":{"Exception":"OCA\\EndToEndEncryption\\Exceptions\\MissingMetaDataException","Message":"Intermediate meta-data file missing","Code":0,"Trace":[{"file":"/var/www/nextcloud/apps/end_to_end_encryption/lib/Controller/LockingController.php","line":146,"function":"saveIntermediateFile","class":"OCA\\EndToEndEncryption\\MetaDataStorage","type":"->","args":["alberto",509]},{"file":"/var/www/nextcloud/lib/private/AppFramework/Http/Dispatcher.php","line":170,"function":"unlockFolder","class":"OCA\\EndToEndEncryption\\Controller\\LockingController","type":"->","args":[509]},{"file":"/var/www/nextcloud/lib/private/AppFramework/Http/Dispatcher.php","line":100,"function":"executeController","class":"OC\\AppFramework\\Http\\Dispatcher","type":"->","args":[{"__class__":"OCA\\EndToEndEncryption\\Controller\\LockingController"},"unlockFolder"]},{"file":"/var/www/nextcloud/lib/private/AppFramework/App.php","line":137,"function":"dispatch","class":"OC\\AppFramework\\Http\\Dispatcher","type":"->","args":[{"__class__":"OCA\\EndToEndEncryption\\Controller\\LockingController"},"unlockFolder"]},{"file":"/var/www/nextcloud/lib/private/AppFramework/Routing/RouteActionHandler.php","line":47,"function":"main","class":"OC\\AppFramework\\App","type":"::","args":["OCA\\EndToEndEncryption\\Controller\\LockingController","unlockFolder",{"__class__":"OC\\AppFramework\\DependencyInjection\\DIContainer"},{"id":"509","_route":"ocs.end_to_end_encryption.Locking.unlockFolder"}]},{"function":"__invoke","class":"OC\\AppFramework\\Routing\\RouteActionHandler","type":"->","args":[{"id":"509","_route":"ocs.end_to_end_encryption.Locking.unlockFolder"}]},{"file":"/var/www/nextcloud/lib/private/Route/Router.php","line":297,"function":"call_user_func","args":[{"__class__":"OC\\AppFramework\\Routing\\RouteActionHandler"},{"id":"509","_route":"ocs.end_to_end_encryption.Locking.unlockFolder"}]},{"file":"/var/www/nextcloud/ocs/v1.php","line":88,"function":"match","class":"OC\\Route\\Router","type":"->","args":["/ocsapp/apps/end_to_end_encryption/api/v1/lock/509"]},{"file":"/var/www/nextcloud/ocs/v2.php","line":24,"args":["/var/www/nextcloud/ocs/v1.php"],"function":"require_once"}],"File":"/var/www/nextcloud/apps/end_to_end_encryption/lib/MetaDataStorage.php","Line":186,"CustomMessage":"--"},"userAgent":"Mozilla/5.0 (iOS) Nextcloud-iOS/3.0.12","version":"19.0.4.2"}Browser log
Browser log
``` Insert your browser log here, this could for example include: a) The javascript console log b) The network log c) ... ```