An error occurred while sending the questionnaire

lapor-kris commented 5 months ago

Describe the bug If I try to send the questionnaire, I get the error: "An error occured while sending the questionnaire"

To Reproduce Steps to reproduce the behavior:

Open a questionnaire
Fill it
Send it

Expected behavior It should send the questionnaire and inform you, that the questionnaire is accepted.

Screenshots Zaslonska slika 2024-05-14 09-56-07

Nextcloud (please complete the following information):

Nextcloud-Version: 28.0. 5
Forms-Version: 4.2.4 Desktop (please complete the following information):
- OS: Fedora 40
- Browser: Firefox, Chromium
- Version 126, 125

Additional context The issue happened after one of the upgrades of the app. I was not aware of, because we didn't use it for couple of months. Last week we started to use it and we could not any more.

Any idea where to search for the problem? Thanks

Chartman123 commented 5 months ago

Hi @lapor-kris

without any logs we can't help you any further, as this might happen due to different things. So the first step should be to have a look at the browser console and see the exact error message related to the message.

Some guesses:

You have a "required" field with radio buttons/checkboxes that aren't filled
You have linked the form results to a file in a folder that is shared with the user who created the form
...

lapor-kris commented 5 months ago

Hi @Chartman123

thanks for your fast reply and suggestions.

I filled all of the fields;
there is something with the sharing part. I unshared my questionnaire and it started to work. But my co-workers questionnaire just doesn't work. I'll have to dig a bit deeper here. I'll check it out and let you know what was wrong.

Chartman123 commented 5 months ago

@lapor-kris thanks for the feedback. As I pointed out before, the best place to start would be the browser console in the developer tools of the browser.

lapor-kris commented 5 months ago

I managed to get some logs from the console:

[ERROR] forms: Error while submitting the form 
Object { app: "forms", uid: "Kristijan Tkalec", level: 2, error: {…} }

app: "forms"

error: Object { stack: "V@https://oblak.kersnikova.org/apps/forms/js/NcSettingsSection-B0-LmypW-DDIm67GF.mjs:2:263181\ntp@https://oblak.kersnikova.org/apps/forms/js/NcSettingsSection-B0-LmypW-DDIm67GF.mjs:2:274513\ny@https://oblak.kersnikova.org/apps/forms/js/NcSettingsSection-B0-LmypW-DDIm67GF.mjs:2:277704\nEventHandlerNonNull*up</<@https://oblak.kersnikova.org/apps/forms/js/NcSettingsSection-B0-LmypW-DDIm67GF.mjs:2:277776\nup<@https://oblak.kersnikova.org/apps/forms/js/NcSettingsSection-B0-LmypW-DDIm67GF.mjs:2:276681\nqi@https://oblak.kersnikova.org/apps/forms/js/NcSettingsSection-B0-LmypW-DDIm67GF.mjs:2:280466\n_request@https://oblak.kersnikova.org/apps/forms/js/NcSettingsSection-B0-LmypW-DDIm67GF.mjs:2:284428\nrequest@https://oblak.kersnikova.org/apps/forms/js/NcSettingsSection-B0-LmypW-DDIm67GF.mjs:2:282978\nt/<@https://oblak.kersnikova.org/apps/forms/js/NcSettingsSection-B0-LmypW-DDIm67GF.mjs:2:284884\nic/<@https://oblak.kersnikova.org/apps/forms/js/NcSettingsSection-B0-LmypW-DDIm67GF.mjs:2:230277\nonConfirmedSubmit@https://oblak.kersnikova.org/apps/forms/js/Submit-DWdudiQx.mjs:2:1194311\nonSubmit@https://oblak.kersnikova.org/apps/forms/js/Submit-DWdudiQx.mjs:2:1194205\nsubmit@https://oblak.kersnikova.org/apps/forms/js/Submit-DWdudiQx.mjs:2:1197304\nme@https://oblak.kersnikova.org/apps/forms/js/vendor-DFuGXkIP.mjs:2:23625\nt@https://oblak.kersnikova.org/apps/forms/js/vendor-DFuGXkIP.mjs:2:13945\nYc/i._wrapper@https://oblak.kersnikova.org/apps/forms/js/vendor-DFuGXkIP.mjs:2:60722\n", message: "Request failed with status code 400", name: "AxiosError", … }

level: 2

uid: "Kristijan Tkalec"

<prototype>: Object { … }
NcSettingsSection-B0-LmypW-DDIm67GF.mjs:2:337929
    value https://oblak.kersnikova.org/apps/forms/js/NcSettingsSection-B0-LmypW-DDIm67GF.mjs:2
    value https://oblak.kersnikova.org/apps/forms/js/NcSettingsSection-B0-LmypW-DDIm67GF.mjs:2
    onConfirmedSubmit https://oblak.kersnikova.org/apps/forms/js/Submit-DWdudiQx.mjs:2
    onSubmit https://oblak.kersnikova.org/apps/forms/js/Submit-DWdudiQx.mjs:2
    submit https://oblak.kersnikova.org/apps/forms/js/Submit-DWdudiQx.mjs:2
    me https://oblak.kersnikova.org/apps/forms/js/vendor-DFuGXkIP.mjs:2
    t https://oblak.kersnikova.org/apps/forms/js/vendor-DFuGXkIP.mjs:2
    _wrapper https://oblak.kersnikova.org/apps/forms/js/vendor-DFuGXkIP.mjs:2

Chartman123 commented 5 months ago

Could you please also have a look at your Nextcloud log file if there are some related errors logged?

lapor-kris commented 5 months ago

Sorry, I managed to get sick and could not operate the computer. I did get the information from our IT guy, that there is nothing related to Forms in Nextcloud log files. New questionnaires work as expected. I have no idea what caused the issues. I will close the issue. Thanks

lachmanfrantisek commented 1 month ago

Hello,

I am hitting a similar issue and it looks like it's only when there are checkboxes or radio buttons..

It's only effective if the question is answered. (See the screenshots below.)

Here are the browser logs:

[ERROR] forms: Error while submitting the form 
Object { app: "forms", level: 0, error: {…} }
[NcSettingsSection-V9DkkSuI-DIvibN42.chunk.mjs:941:434](???/apps2/forms/js/NcSettingsSection-V9DkkSuI-DIvibN42.chunk.mjs)
log https://???/apps2/forms/js/NcSettingsSection-V9DkkSuI-DIvibN42.chunk.mjs:941
error https://???/apps2/forms/js/NcSettingsSection-V9DkkSuI-DIvibN42.chunk.mjs:941
onConfirmedSubmit https://???/apps2/forms/js/Submit-VdG59qwp.chunk.mjs:4836
onSubmit https://???/apps2/forms/js/Submit-VdG59qwp.chunk.mjs:4836
submit https://???/apps2/forms/js/Submit-VdG59qwp.chunk.mjs:4836
me https://???/apps2/forms/js/vendor-IHXb49lc.chunk.mjs:2
n https://???/apps2/forms/js/vendor-IHXb49lc.chunk.mjs:2
_wrapper https://???/apps2/forms/js/vendor-IHXb49lc.chunk.mjs:2
(Async: EventListener.handleEvent)
Qc https://???/apps2/forms/js/vendor-IHXb49lc.chunk.mjs:2
Zo https://???/apps2/forms/js/vendor-IHXb49lc.chunk.mjs:2
mn https://???/apps2/forms/js/vendor-IHXb49lc.chunk.mjs:2
y https://???/apps2/forms/js/vendor-IHXb49lc.chunk.mjs:2
u https://???/apps2/forms/js/vendor-IHXb49lc.chunk.mjs:2
_ https://???/apps2/forms/js/vendor-IHXb49lc.chunk.mjs:2
u https://???/apps2/forms/js/vendor-IHXb49lc.chunk.mjs:2
Uc https://???/apps2/forms/js/vendor-IHXb49lc.chunk.mjs:2
_update https://???/apps2/forms/js/vendor-IHXb49lc.chunk.mjs:2
r https://???/apps2/forms/js/vendor-IHXb49lc.chunk.mjs:2
get https://???/apps2/forms/js/vendor-IHXb49lc.chunk.mjs:2
e https://???/apps2/forms/js/vendor-IHXb49lc.chunk.mjs:2
ys https://???/apps2/forms/js/vendor-IHXb49lc.chunk.mjs:2
$mount https://???/apps2/forms/js/vendor-IHXb49lc.chunk.mjs:2
init https://???/apps2/forms/js/vendor-IHXb49lc.chunk.mjs:2
p https://???/apps2/forms/js/vendor-IHXb49lc.chunk.mjs:2
u https://???/apps2/forms/js/vendor-IHXb49lc.chunk.mjs:2
Uc https://???/apps2/forms/js/vendor-IHXb49lc.chunk.mjs:2
_update https://???/apps2/forms/js/vendor-IHXb49lc.chunk.mjs:2
r https://???/apps2/forms/js/vendor-IHXb49lc.chunk.mjs:2
get https://???/apps2/forms/js/vendor-IHXb49lc.chunk.mjs:2
e https://???/apps2/forms/js/vendor-IHXb49lc.chunk.mjs:2
ys https://???/apps2/forms/js/vendor-IHXb49lc.chunk.mjs:2
$mount https://???/apps2/forms/js/vendor-IHXb49lc.chunk.mjs:2
init https://???/apps2/forms/js/vendor-IHXb49lc.chunk.mjs:2
p https://???/apps2/forms/js/vendor-IHXb49lc.chunk.mjs:2

Here are the screenshots: 1) Nothing filled: 2) sent correctly: 3) check boxes: 4) radio buttons:

I can't see anything related in the server logs...

Chartman123 commented 1 month ago

@lachmanfrantisek please create a new issue and fill the bug template. Thank you very much.

nextcloud / forms

An error occurred while sending the questionnaire #2186